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Welcome to =mc's archive of management and fundraising information, Knowledge Base. At =mc we develop a range of free tips and tools resources for people working in not-for-profit organisations.

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UK charities are innovative thinkers but weak in delivery

The Management Centre's innovation meta-study reveals that UK charities are innovative thinkers but weak in delivery

Press Release: Global Fundraising Research Programme

The Management launches a Global Fundraising Research Programme that will explore the future of fundraising up to 2020

Press release: Alex Jelly joins =mc

Alex Jelly joins =mc as Fundraising Consultant

Global Fundraising Futures Seminar to help INGOs access untapped wealth

Press release: Andrea Webb joins =mc

Andrea Webb joins =mc as Principal Management Consultant

Case study: Capacity building for UNAIDS

=mc builds the capacity of UNAIDS partners in West and Central Africa

Major donor fundraising: JDRF case study

=mc boosts JDRF's major donor work

Fundraising strategy: WWF case study

A review of WWF-UK's capital appeal strategy

Fundraising: The Nine Fundraising Nos

Download Chapter 1 of Bernard Ross and Clare Segal's latest book, The Influential Fundraiser

Press Release: The Influential Fundraiser

Bernard Ross and Clare Segal's latest book, 'The Influential Fundraiser' is released.

Press release: Fast-track Fundraising Recruitment scheme

The Management Centre (=mc) today announced the launch of a new 18-month fast-track recruitment programme for talented fundraisers.

Communication: Increase your influencing power

Increase your influencing power through perceptual positions

Communication: Presentation skills - knowing your audience

Improve your presentations by learning how to 'know your audience'

Management: Unlocking Motivation

Learn to unlock motivation in your staff

Time management: Dealing with 'Time Bandits'

Learn techniques for managing time bandits

Management: the transition from colleague to manager

Avoid unhelpful personas that can emerge in new managers

Management: the coach approach

Improve your management skills by integrating the principles of coaching into your day-to-day interactions with staff.

Strategy: change management

Learn how to deal with common responses to change

Facilitation skills

Use contracting to generate successful group sessions

Leadership: 5 practices of the exemplary leader

How to make the transition from manager to leader

Fundraising: dispelling major donor myths

The truth about what really works in major donor fundraising

Making your SMT work better: the =mc senior management team Competency Assessment Tool

Use the =mc Competency Assessment Tool to make your SMT work better

Case study: Developing a competency framework for Concern Worldwide

=mc develop a competency framework to be used across the whole of Concern Worldwide

Leadership: Top tips to survive the squeeze

Charities urged to tackle the economic crisis head on with new management survival tips

Press Release: Management Survival Tips

Charities urged to tackle the economic crisis head on with new management survival tips.

Research: Global Fundraising Confidence Report

Explore the implications of the global financial crisis for fundraisers

=mc Surveys top 20 International Aid Organisations

Only 10% of International Aid Organisations fundraise beyond the Western World.

Press release: Francesco Ambrogetti joins =mc

International Fundraising expert Francesco Ambrogetti joins =mc's Fundraising Consultancy team.

E-newsletter: Get ahead in fundraising

Tips & tools newsletter: Get ahead in fundraising June 2008

Communication: 'Sticky' ideas

How to sell your ideas with SUCCESS

Communication: Developing personal presence in a group

How to make a powerful and memorable impact in groups

E-newsletter: Dealing with the silo problem

Tips and tools newsletter: Dealing with the silo problem, March 2008

Project management: project planning tools

Tips and tools: Project Planning, January 2008

Case study: Organisational integration at The Manchester Museum

Case study example of =mc's work in organisational integration and joined up working

Fundraising: how new technology is changing fundraising

=mc's digital partner Richard McPherson reveals in an interview about the digital world in which fundraisers must now operate

Case study: Training and development at The Fairtrade Foundation

Case study example of =mc's training and development work with the Fairtrade Foundation.

Management: Innovation roles in management

Tips and tools: Innovation, November 2007

Case study: INGO management development at Plan International

Case study example of =mc's work in INGO management development

Case study: Driving innovation and knowledge management at the NSPCC

Case study example of =mc's work in innovation and knowledge management

INGO management development: Plan International case study

Case study example of =mc's tailored workshop for INGOs

Fundraising: When do you take the money?

Tips and tools: Fundraising, September 2007

Management Survival Guide 2007-8: Postcard Collection

Download a selection of postcards from the Management Survival Guide 200-8

Communication: Emotional Intelligence

Find out how Emotional Intelligence can help you feel confident and in control in challenging situations.

Fundraising: Development boards

15 strategies to make the gain worth more than the pain.

Management: Giving and receiving feedback

Find out how to motivate and develop staff by giving the right feedback.

Communication: presentation skills

Access useful strategies for dealing with challenging questions during presentations.

Time management: Balancing the urgent and important

Learn how to be more effective with time management.

Leadership: finding your style

Find out how to balance supportive and directive styles of leadership.

Project management: effective delegation

Use the art of delegation for more effective project management.

Case study: Developing a values-led culture at the National Trust for Scotland

Case study example of =mc's work in organisational development

Case study: Strategy development for UNICEF

Case study example of =mc's work in strategy development

Brochure: Management Solutions

=mc's open programmes for management training.

Strategy: the elevator pitch

Discover a range of approaches to communicate your strategy effectively

Communication: Building rapport

Understand the other party's preferences to gain your desired result

Fundraising: Balanced scorecard

Achieve integration with the Balanced Scorecard

Case study: Change management at Amnesty International

Case study example of =mc's work in change management

Fundraising strategy: the Boston Matrix

Evaluate your portfolio with Boston's Matrix

Fundraising strategy: Ansoff's Matrix

Define your strategic direction with Ansoff's Matrix

Fundraising strategy: Porter's 5 Forces

Decide if your new fundraising approach will be successful

Fundraising communication: multiple intelligences

Use Multiple Intelligences to understand what techniques work for different donors.

Fundraising: Major Donor Prospect Assessment

Assess major donor prospects with =mc's Prospect Assessment Grid

Brochure: The National Arts Fundraising School

The UK's most comprehensive fundraising programme for arts and cultural organisations

Success stories

Read a collection of testimonials from =mc training programmes.

Case study: Evaluation of the tsunami hardship fund for the British Red Cross

Case study example of =mc's work in organisational review and evaluation

Strategy: change management, the Wild West model

Tips and tools: Managing Change, February 2007

testimonial image

=mc's ideas and practical approaches have consistently proved powerful and helpful in our work. I would whole-heartedly recommend =mc to anyone looking for high quality training and consultancy.

Kate Gilmore, Executive Deputy Secretary General, Amnesty International


=mc has a wealth and breadth of knowledge, a terrific understanding and vast experience of the ethos and culture of the not-for-profit sector. This together with their 'anything is possible' approach made =mc an obvious choice for the RNLI to partner with, to develop and deliver in-house training for our staff.

Marie Smith, Training and Development Manager, RNLI

Transforming the performance of not-for-profit organisations