Yvette specialises in personal effectiveness, change and innovation, and management development.
Before joining =mc, she worked in HR for several years in both the private sector where she was an HR generalist, delivering change projects and supporting employee relations. More recently she worked in the charity sector, as an HR Manager providing advice and guidance to managers, staff and trade union representatives.
I am currently developing and delivering a range of leadership and management programmes for organisations going through significant periods of change, including West Kent Housing and City, University of London. And I have been supporting organisations develop their HR practice, from recruitment to appraisals, helping them to create bespoke policies and procedures that are in keeping with their unique organisational cultures.
In other areas, I have been facilitating teams to think about new ways of working and developing their relationships at work. For example, I recently delivered a Partnership Skills Programme at UNICEF UK round working more collaboratively. This drew on our Consultancy Skills Programme, and explored techniques for engaging others, facilitating good working relationships, and developing proactive ways of working together.
Over the last few months, I have been helping 14 local authorities across Sussex to develop their leadership skills. A particularly interesting programme, it was made up of five modules and a final ILM endorsement. This involved participants completing an assessment as part of the programme that reflected their leadership development. It is a tough time for many in the public sector, and a key focus of the training has been on managing change effectively.
Before joining =mc, I worked in HR for several years in both the private and charity sectors. I started out at a major City Law firm, where I provided a support role to staff and managers on all kinds on employment issues. Whilst there, I really enjoyed developing and facilitating training for staff and HR colleagues alike. I was also involved in large change projects, helping managers to lead change and providing support to staff.
Most recently, I was the HR Manager at ODI. In this role, I managed a team to deliver lots of different operational HR activities. I particularly focused on designing and implementing the Learning and Development strategy. I also enjoyed providing support, advice and coaching for line managers. Throughout my time at ODI, I lead the performance management procedure, which involved providing training to staff and managers, ensuring staff had development opportunities and that all staff had objectives that were fully aligned to the ODI strategy, which in turn meant they could be successful in their roles.
Now at =mc, I’m inspired by the work the people on our programmes are doing and the tough challenges our customers face. I’m really enjoying helping managers to feel confident about their work and to support them in raising the performance and effectiveness of their teams. I’m always excited when I can see participants applying the practical tools and techniques they’ve learned on the course, and immediately getting results.
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Clare Segal, Director