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 Frequently Asked Questions about in-house training

Q. How much does in-house training cost?

A.  Our standard fee for in-house training is £1,200 per trainer day and from £2,000 per director day, plus expenses and VAT. This includes:

  • pre-course briefing
  • trainer preparation
  • trainer fees

This does not include the cost of documentation which is charged from £16.50+VAT per head.

Pre-programme consultancy days, if required, are charged from £800+VAT and expenses per day.

Q. Can I talk to one of your consultants about my training needs?

A. If you are thinking about in-house training, please don't hesitate to contact our team who will be happy to discuss your development requirements. This won’t cost you anything or commit you in any way.

You can contact:

Clare Segal
Director
Tel: +44 (0)20 7978 1516

Send Clare an email

Q. Where can you deliver your in-house training?

A. We can deliver all of our training programmes in-house or at a venue of your choice. We can also deliver training at our own venue, in Clapham, London.

Q. I want training that's different from your standard programmes. Can you customise training ?

A.  All of our training programmes can be tailored to address the training needs, issues and processes unique to your organisation.

After consultation with you and your team, expert =mc trainers can modify elements of programmes, add new components or combine two or more courses into an integrated programme.

We also have significant experience of creating totally bespoke programmes to fit with specific criteria.

Q. How will you make training relevant to my staff?

A. The real-life application of =mc in-house training is a key benefit.

Our tailored or bespoke training addresses specific needs that you have identified and is immediately relevant back in the workplace.

Participants will work on live issues and projects, and develop skills and approaches they can use straight away on their return to work with measurable, personal and organisational outcomes.

Q. How do you evaluate your training?

 A. We place particular emphasis on evaluation in all our work. Each participant is asked to complete a detailed questionnaire after the programme.

This is analysed by training and support staff at =mc and shared with you, the sponsoring body, to ensure the training met your needs and our rigorous quality standards. It also enables us to continually improve programme content, trainer input and customer service here at =mc.

Q. Do you have an equal opportunities and diversity policy?

A. =mc is an equal opportunities organisation and we recognise the importance of equal opportunities to our customers.

All of our consulting and training staff are required to be sensitive to the issues of culture, disability, gender, race and sexuality. These requirements are reinforced and built into our:

  • contracts
  • staff inductions and training
  • appraisal and supervision
  • codes of practice

In addition, =mc has significant experience of working cross-culturally and helping develop diversity awareness.

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I have always turned to =mc for my professional development. They offer everything I am looking for – creative, professional, and practical solutions – toolkits that work across management challenges and fundraising and communications issues! These have helped me generate step-change, delivering threefold increases in income. The range of training they offer is extensive and they are constantly developing and offering new programmes to meet the changing needs in the charity sector.

Laurie Gardner, Director of Fundraising, Quarriers

=mc provides solutions to all of our essential development needs – from effective time management to powerful communication skills. We have seen fantastic results emerging from the training which has really strengthened the work we do at ODI.

Sau-Wah Lam, Senior Human Resources Officer, Overseas Development Institute

As a new customer, we’re very impressed with =mc’s intelligent and practical training solutions. The in-house programme delivered was a great success and we’ve seen tangible benefits across our team. We’re very excited to see what other success lies ahead with =mc as we continue our partnership!

Jane Arnell, Director of Fundraising, Sense

With =mc we have successfully introduced more consistent approaches to project management across WWF-UK, increasing our capacity to deliver projects that  achieve clearly defined objectives, and ensuring smoother working relationships across the organisation.

Ajay Barai, Head of Strategic Planning and Performance, WWF

I consistently receive exceptional feedback from staff who really value the relevance and real life application of =mc's training. They are responsive to our needs as an organisation and deliver work that is pitched just right for us.

Debbie Prince, HR Development Manager, Macmillan Cancer Support

 

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