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Innovation & Knowledge Management

Philip Kotler, management guru, says that innovation is the “only unsustainable competitive advantage.”

For many charities and public bodies, innovation is not only an essential competitive advantage, but also a way of energising staff and other stakeholders to seek new ways to solve challenges they face – new ways to deliver services, new ways to tackle disadvantage, and new types of services.

At =mc we find that the pursuit of the new is not enough. We also help organisations with knowledge management to ensure that they share good practice and mistakes are not repeated.

How we help

  • Developing systems to establish and capture core knowledge
  • Creating ways to ensure knowledge is shared at a HQ and regional level
  • Designing programmes to nurture innovation at an individual and organisational level
  • Ensuring that innovations are thoroughly tested before being rolled out

The =mc approach

Following 5 years of research =mc has developed a model of to drive innovation in an organisational setting. This models ranges from the conventional Skunkworks to more radical strategies like Pirates.

Working with you we can design:

  • Rigorous techniques to assess and develop innovative ideas
  • Clarify and codify core implicit and explicit organisational knowledge
  • Training to ensure learning is embedded and used

Our customers

We’ve helped organisations and teams in a range of not-for-profit organisations. For example:

  • Internationally we have supported innovation initiatives for UNICEF and Greenpeace International, ensuring these complex international agencies continue to develop
  • At the NSPCC we’ve helped develop a comprehensive programme of innovation-led activity to help this leading edge children’s charity transform its performance
  • We’ve offered input and ideas on knowledge identification and management strategies for a number of organisations including the British Red Cross for whom we produced a real time evaluation strategy on their work during the London Bombings of 7/7

Case study

 

Download customer case study: diving innovation and knowledge management at the NSPCC

Contact us

For more iinformation contact Judy Beard, Principal Management Consultant.

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NSPCC sees itself as innovative - but that means we have to constantly re-invent our cause and our work to make sure we meet the needs and interests of children. =mc has been a great challenger in ensuring we stay on the innovative edge.

Tim Hunter
Deputy Director of Fundraising, NSPCC

Transforming the performance of not-for-profit organisations