training programmes

UPDATE: All 2016 Public Training programmes are SOLD OUT

To help us focus our efforts on the increasing demand for training that is delivered in-house to your organisation, we won't be running any public training programmes following the last scheduled date in July 2016. We've had a huge influx of bookings since announcing the end of the public programmes, which are now all fully booked. 

All programmes are still available to your organisation as in-house options, scroll down and browse the alphabetical list or click here to view the brochure.

Looking for something tailored to your specific needs?



=mc's new Learning & Development brochure has details of our full range of in-house options.

Click here to find out more







Dates:

  • Available as in-house only

Duration: 1 day
Venue: in-house

Cost: £call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Appreciative Inquiry

Engaging stakeholders and building on existing success

This new =mc programme offers an insight into how to engage stakeholders across your organisation by building on existing processes to create a new and improved initiative. AI is a flexible approach that can be adapted to individual processes or to fit into a major strategic review.

The day helps explore the specific challenge participants are trying to address the in terms of the 5Ds of AI: Define, Discover, Dream, Design, and Deliver. Over the day we work through these stages and show how to integrate them with other techniques such as stakeholder mapping, world café, Ishikawa, and collective mindmaps.

Read More

Dates:

  • Available in-house only

Duration: 1 day
Venue: in-house

Cost: £Call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Change and Me

Building personal resources for change

This intensive one-day programme is designed for individuals who are approaching a change within their organisation or who are currently going through changes. Through group exercises and individual tasks, participants explore and better understand their - and other people's responses to change. They are introduced to a variety of practical tools and techniques on how to deal with change proactively, including issues such as changing mindsets and skillsets, building personal resilience, co-coaching colleagues and the role of Emotional Intelligence (EI).

Read More

Dates:

  • Available in-house only

Duration: 1 or 2 days
Venue: In-house

Cost: £Call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Coaching Skills for Managers

Helping individuals improve performance

This programme is designed to help managers develop more productive, confident and self-reliant staff and volunteers, using a non-directive coaching approach. This intensive day is ideal for managers who support the development of others and who want to practice development skills in a safe environment.

Participants will explore the structure of the coaching process and begin to develop their own style through a number of guided 1-2-1 and small group sessions balanced with a range of frameworks and tools. You’ll practice some key skills including goal setting, building confidence, questioning techniques, and assessing development levels.

Read More

Dates:

  • in-house only

Duration: 1-3 days
Venue: London

Cost: £call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Consultancy Skills Programme

Discover the principles of effective consulting an intensive three days

The programme provides a mixture of skills and techniques in ‘hard’ analytical and problem-solving skills and ‘soft’ interpersonal and influence skills. It’s led by members of =mc’s full-time experienced consultancy team, offering expert input alongside practical case studies to embed the learning.

We offer an introduction to consulting methodology and complement this with modules on strategic analysis, organisational review, creating personal impact, coaching, facilitation and change management. As a result you’ll be able to effectively intervene in organisations and help solve challenges.

Read More

Dates:

  • Available in-house only

Duration: 2 days
Venue: In-house

Cost: £Call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Creativity and Innovation Toolkit

Releasing and realising new ideas

This day offers individuals responsible for new ways of working and thinking to learn a range of techniques to energise their teams, generate new ideas and, most important, put them into practice.

The programme is based on the important premise described by Philip Kottler, marketing guru, that “innovation is the only sustainable competitive advantage.” In an enjoyable day participants learn seven key creativity techniques and explore how to use a range of tools including Zwiki boxes, opposites, and mind-tiles. They also learn how to maximise creativity in groups, ensuring everyone is engaged and removing the mindset traps that hold back creativity.

Read More

Contact us for details

Dates:

  • Available in-house only

Duration:
Venue: in-house

Cost: £call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Developing Commercial Awareness

New skills and attitudes for the contract economy for managers and staff teams

The programme uses case studies from charities and local authorities that have successfully developed commercial services to support their work. Participants learn how to identify commercial potential– whether it’s by charging for current services, developing new ideas, bidding for contracts, or simply understanding the importance of cost control. They also discover how to introduce the idea of commercial awareness to teams, and the very practical skill of how to construct a successful business proposition.

Read More

Dates:

  • 7 July 2016 SOLD OUT

Duration: 1 day
Venue: in-house only

Cost: £in-house prices vary, call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Developing Personal Presence

Crack the charisma code

This day is designed to build on the skills individuals already have to develop a more sophisticated approach to impactful communications. The outcome is your ideas are treated more seriously and you gain respect from other colleagues.

In a systematic approach participants first consider themselves as a personal brand – assessing their qualities and image. We then establish the type of presence they wish to develop and who they need to impact on. They crack the charisma code, acquiring the key techniques to help them impress group or individual – on demand. Participants learn how to build rapport with a range of individuals using techniques borrowed from theatre improvisation and social psychology.

Read More

Dates:

  • In-house only

Duration: 2 days
Venue: In-house

Cost: £In-house prices vary - call 020 7978 1516 for details


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Emerging Managers Programme

The essential management toolkit for new or developing managers

Designed for recently appointed managers and individuals with management potential, this programme delivers practical tools and techniques to help them manage themselves and their team.

The two days focus on participants’ responsibility for achieving results, equipping them to build successful teams and resolve challenges directly and straightforwardly. Each participant has the opportunity to lead live exercises and receive feedback from fellow participants, enabling them to grow in confidence and improve their personal effectiveness. By attending you’ll grow in confidence with a greater understanding of how to adapt your management style effectively, resolve management challenges with practical solutions and increase your chances of promotion and be ready to step up to new opportunities.

Read More

Dates:

  • In-house only

Duration: 1 day
Venue:

Cost: £in-house prices vary - call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Emotional Intelligence in Management

Developing interpersonal and intrapersonal skills for work

Emotional Intelligence (EI) offers a way to improve how we communicate with others, helping maintain our motivation and momentum especially under pressure.

This programme explores the origins of EI, its importance in management and personal development, and its distinctiveness from ‘conventional’ intelligence. You’ll discover the practical implications of the five EI dimensions: self-awareness, self-regulation, motivation, empathy and social skills. You’ll also take part in an assessment of your own EI and learn how to use EI techniques in meetings, appraisals, presentations and even emails.

Read More

Dates:

Duration: 1 or 2 days
Venue: In-house

Cost: £249 (+ VAT)


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Facilitation Skills

Working with groups to achieve results

Facilitation Skills will help you to gain the confidence and skills to work effectively with groups to solve problems, agree direction and plan action in a productive way.
In a packed two day you’ll find out about a variety of tools and techniques, including contracting principles, creating engagement, reading group dynamics, resolving challenges, balancing task/process, structuring sessions for maximum impact, and evaluating outcomes.

Read More

Dates:

  • Available in-house only

Duration: 1 to 6 days
Venue: in-house

Cost: £Call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Fundraising Development School

The next step in fundraising training

This adaptable programme is designed to be run in-house by a charity or INGO to significantly step up the quality of fundraising in an organisation. Tailor the School to your own needs and choose a wide range of module options including fundraising principles, fundraising strategy, trust and foundation fundraising, securing commercial investment, major appeals and major donor fundraising.

Read More

Dates:

  • 2015 now SOLD OUT

Duration: 1 day
Venue: London

Cost: £360 (incl. VAT)


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Fundraising for Public Services

Fundraising for Public Services Seminar

Whether you work in local government, the health service or any other public body it’s highly likely you’re facing significant budget challenges. That’s the bad news. The good news is there are funds available to help support your important work – from individuals, from foundations and from companies. But to access these funds you have to understand the techniques and approaches used by charities and other agencies.

Read More

Dates:

  • In-house only

Duration: 1 day
Venue: in-house

Cost: £Call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Good to Great

You’re good but could you be great?

Good to Great is one of the most influential management books of the last ten years. Although originally developed for commercial organisations, =mc has spent three years applying it to the work of not-for-profit organisations in the UK, USA and Europe. This programme uses this experience to explore how you can apply it in your organisation, department or team. In a busy and informative day you’ll find out how other organisations have used Good to Great and how you can apply the key ideas to transform your performance.

Read More

Dates:

  • in-house only

Duration: 1 or 2 days
Venue: in-house

Cost: £in-house prices vary - call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Influencing & Negotiating for Results

Secure the best outcomes using psychology and practical techniques

In an interactive programme participants will learn how combine two powerful approaches- influence and negotiation to secure good deals for their organisation and ensure others are won over quickly to their ideas. Using the latest techniques drawn from social psychology and behavioural heuristics you’ll be able to recognise others’ psychological preferences, adapt your own accordingly and re-frame information and ideas to win others over.
The result will be you’re more confident in range of situations- negotiating the rent on a new office, developing a costed programme for a commissioning agency, winning over senior managers to a radical new approach, or engaging a donor in supporting a complex idea.

Read More

Dates:

  • Customised content delivered at a location of your choice

Duration:
Venue: In house

Cost: £call for details


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Introduction to Consulting in Non-Profit organisations

Insights into the world of consultancy

This one day programme offers participants insights in how to use consultancy effectively inside their own organisations or externally if they are considering becoming independent consultants. It is an introduction to the tools and techniques shared in =mc’s three-day Consultancy Skills programme.

Participants will discover what’s involved in consultancy and hear about key tools and approaches. You’ll be able to use a variety of learning techniques including expert input from members of the =mc consultancy team and small group work. They leave with a practical workbook including their action plan to develop in this area.

Read More

Dates:

  • In-house only

Duration: 2 days
Venue: in-house

Cost: £in-house prices vary - call 020 7978 1516 for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Leadership Skills for Managers

Developing, coaching and inspiring teams for greater results

(Previously known as Leading & Managing for Results)
Designed for managers with a minimum of two years’ experience of line management and functional responsibility, this intensive three days offers a toolkit to challenge and motivate both themselves and their team, taking their skills to a higher level.

Participants learn what makes a successful leader, and discover their Intelligent Leadership profile – a 360° leadership model developed by =mc specifically for non-profit leaders. And a series of exercises builds their awareness of how effective they are in the leader’s role. The programme also covers the key motivation theories to performance, models of leadership, and the importance of flexibility in leadership style.

Read More

Dates:

  • Available in-house only

Duration: 1 or 2 days
Venue: in-house

Cost: £Call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Leading and Managing Change

Successfully taking people through challenging times

This day is designed for managers leading or managing change – whether to implement a re-structure, to build a new culture, or to successfully embed a merger – as well as individuals who trouble-shoot change challenges at a team or department level.

Based on =mc’s adaptation of Kotter’s well-established model, this programme provides a solid framework to start or shape a change process or to re-energise a faltering one. As part of a rigorous eight-phase approach, participants learn to identify change drivers, recruit to a change team, and approach different types of change. We also explore the ‘softer’ side of change, including how to use emotional intelligence appropriately in difficult situations. Participants have the opportunity to complete the =mc online change-readiness audit on their organisation in preparation for the workshop.

Read More

Dates:

  • In-house only

Duration: 1 day
Venue: In-house

Cost: £in-house prices vary - call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Managing Multiple Priorities

Practical solutions for improving personal effectiveness

This focused day will promote your personal effectiveness by introducing you to a systematic set of tools and techniques to enable you to take control of your work and time.

Based on the work of a range of personal effectiveness experts – from Steven Covey to Edward de Bono – you’ll identify practical solutions not only for yourself, but also for your teams. You’ll learn how to balance the two key decision bases, what and when, as well as how to manage demanding priorities against deadlines by distinguishing important from urgent tasks. We’ll offer you a number of fast and straightforward ways to make decisions quickly.

Read More

Dates:

  • Available in-house only

Duration:
Venue: In-house

Cost: £Call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Performance Management for Managers

Maximising organisational effectiveness through individual performance.

Designed for individuals who need tools and techniques to get the best out of others, this programme builds confidence and provides skills in managing for results.

Over the two days participants focus on how to manage performance, including identifying and tackling performance problems, structuring and holding difficult performance conversations, and dealing with uncomfortable reactions. Participants also learn how to identify and develop individuals with potential and help build their confidence and capability. You’ll get the chance to practice the techniques using your own case studies and receive peer feedback.

Read More

Dates:

  • In-house only

Duration: 2 or 3 days
Venue: in-house

Cost: £in-house prices vary - call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Project Management

Planning and managing ‘messy’ projects successfully

Originally designed to help Oxfam deal with emergencies, this demanding programme enables participants to plan, manage and deliver projects – especially ‘messy’ ones – on time and to specification. It’s also relevant to individuals keen to maximise their contribution in project teams or manage multiple stakeholders and their expectations.
The two days provide a thorough grounding in =mc’s practical and highly adaptable Systems Model. This model is used by charities from ActionAid to Friends of the Earth, and public sector organisations from Shepway Council to Dumfries & Galloway Housing Partnership.

Read More

Dates:

  • in-house only

Duration: 1 day
Venue: in-house

Cost: £call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Scenario Planning

Creating Alternative Futures and Defining Action

This new =mc programme is designed to help teams and organisations undertake long-term strategic thinking about possible outcomes and decide how to respond.
In an intensive day participants will have the chance to work on their own scenarios as well as help create some based on a practical case study.
They will understand the five key steps in developing scenarios and be able to create drivers, understand disruptions, and plot risk and sensitivity. The programme is based on =mc’s in-house consulting work with a range of organisations from Greenpeace International to the Red Cross

Read More

Dates:

  • Available in-house only

Duration: 1 day
Venue: in-house

Cost: £Call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Storytelling Skills

Sharing ideas and inspiration

Storytelling is a powerful contemporary way to communicate across an organisation or to promote ideas externally to supporters, donors and partners. In this one-day programme you'll discover why it's an important skill for managers, and all the tools you'll need to share complex ideas in memorable ways. =mc has run storytelling programmes for a number of major UK charities including Macmillan Cancer Support, London Zoo and NSPCC.

Read More

Dates:

  • In-house only

Duration: 3 days
Venue: in-house

Cost: £ call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Strategic Leadership

Developing leaders to take your team or organisation forward

These intense three days offers a high-level skill set for individuals in, or stepping up to more senior roles, including CEOs of smaller charities, head of departments or divisions in larger organisations, and ambitious middle managers. It is designed to help you work at a strategic rather than operational level.

The programme provides powerful feedback and expert tutor input. It focuses on three core impact areas – Leadership, Change and Strategy. The Leadership module includes a 360° assessment and coaching using Kouzes and Posner’s Leadership Practices (LPI) model to develop a strategic approach to leadership. The Change module provides powerful tools to successfully implement integrated change – while maintaining motivation. The Strategy module introduces key tools essential in developing and shaping future direction.

Read More

Dates:

  • Available in-house only

Duration: 1 or 2 days
Venue: in-house

Cost: £Call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Strategy Maps & The Balanced Scorecard

Developing a systematic theory of change- and implementing it

Strategy Maps and The Balanced Scorecard is designed for managers with responsibility for strategic planning including those seeking new and systematic ways to implement ideas.
Participants will systematically work through the key elements of the map process including developing drivers, choosing perspectives, creating objectives, and working through the ‘how’ and ‘why’ logic. And they then create a complementary scorecard with targets, initiatives, and ‘lead’ and ‘lag’ indicators. The programme also offers case studies of how organisations have adopted this integrated approach to planning and executing strategy.

Read More

Dates:

  • Available in-house only

Duration: 1 day
Venue: in-house

Cost: £in-house prices vary - call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Strategy Toolbox

Learn about the key strategic models and how to apply them

This intensive day helps participants understand and use a range of strategic planning tools – and explores how to integrate them into a flexible planning framework. You’ll leave the event with a clear insight into how to use tools to answer some key questions: what services to expand, which to drop, where to focus activity, how to decide between different options, etc. We’ll also look at how to use the tools to explain ideas to colleagues.

This day is used by charities as varied as Barnados and British Red Cross to give key managers an insight into the full portfolio of tools and how and when to use them effectively.

Read More

Dates:

  • Available in-house only

Duration: 1 day
Venue: in-house

Cost: £Call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Strategy Toolbox for Fundraisers

Transforming fundraising performance using planning tools and frameworks

This day for fundraisers is designed for functional heads and senior fundraisers who need strategic tools and techniques to develop a new strategy or reframe an existing one. It’s a specialised version of our popular strategic planning tools programme.

By attending you’ll gain an understanding of current key thinking in strategy, from organisational competencies to blue and red ocean approaches, as well as clarification of strategic terms such as core business and emergent and intended strategy. Most important you’ll feel confident and competent to sue the major tools such as PEST, SWOT, gap Analysis, Boston, Ansoff and Porter’s 5 Forces. Armed with these tools you’ll know how to plot the environmental context for your work, how to generate strategic drivers, and how to identify a portfolio of high performing fundraising offerings.

Read More

Contact us for In House Training

Dates:

  • Available in-house only

Duration: 1 day
Venue: in-house

Cost: £Call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

The Influential Fundraiser

Interpersonal and psychological skills to win over donors and others

Based on the best-selling book The Influential Fundraiser by =mc’s directors Bernard Ross and Clare Segal, this programme is designed for development and fundraising directors, major donor and corporate fundraisers, and senior volunteers. In an enjoyable and engaging day you’ll develop the skills and confidence to handle approaching high value donors and sponsors effectively.

Drawing on the latest thinking in psychology and neurology to analyse and respond well to interpersonal situations, you’ll discover the powerful 5P Framework- exploring the importance of passion, proposals, preparation, persuasion and persistence. The programme is used in house by organisations in the US and UK – including the University of Edinburgh and Dian Fosse Gorilla Fund – to train their major gifts fundraisers.

Read More

Dates:

  • Available in-house only

Duration: 1 day
Venue: London

Cost: £In-house prices vary - call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Thinking on your Feet

Communicating with confidence and clarity under pressure

Increasingly we have to be able to respond quickly and under pressure. And in this updated =mc programme you’ll are shown how to make an a clear and positive impact under pressure- using techniques from the science of psychology. You’ll learn to structure ideas quickly and simply, create memorable stories and simplify complex information.
In a fast-paced and highly participative programme, the content includes presenting under pressure, using the Think/Feel/Do structure, TRAIN-of-thought technique and Occam’s razor reasoning. Participants learn how to handle tough questions confidently and quickly with the radar reply technique, and using question jujitsu. They discover the four answers to strategic questions. And finally we also look at making messages memorable using the SUCCESS framework, developed from the book Made to Stick.

Read More

Dates:

  • In-house only

Duration: 2 days
Venue: In-house

Cost: £in-house prices vary - call for info


Tell A Friend

Tell a Friend

From:

To:

Have a look at this on the management centre website
 
Captcha Image
 

Transformational Presentation Skills

Developing and delivering high-impact presentations

This is the UK’s most popular presentation skills programme for the not-for-profit sector. In a small group of 10, with a trainer and a dedicated coach, you’ll learn how to deliver complex ideas simply and effectively to groups – whether it’s 10 or 1,000 people – using =mc’s systematic presentation grid methodology. At the same time you’ll learn the secrets of how to present confidently in a way that makes you appear confident and charismatic.
Over three intensive days discover how to reduce preparation time, choose the right ‘style’ of presentation for your audience, and make your presentation memorable. They also learn how to appear confident and composed even when nervous.

Read More

latest blog post

5 ways to stay calm and carry on

Bad day? How to control your responses, and not let your emotions control you. ...Read the rest of this post


national arts fundraising
school

The National Arts Fundraising School is the UK’s only residential fundraising training programme designed exclusively for the arts and cultural sector.

We are also delivery partners for the AFP Fellowship programme. Find out more about how to apply here

Click to find out more about the School and how to book.

latest tweets

keep in touch

Sign up for our latest offers and discounts for our Open Programmes and to receive =mc's newsletter. 
* Rest assured we don't sell your details on to any third parties