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Facilitation Skills

Gain the skills to help groups and teams achieve their desired results

Benefits to you and your organisation

  • Gain the confidence and skills to help groups generate ideas, solve problems, agree direction and plan action
  • Contract productive, purposeful relationships with groups
  • Deal with challenges and difficult group behaviours
  • Ensure high levels of participation and creativity in groups
  • Identify and improve your strengths as a facilitator

Core modules

  • Key structure skills: contracting and groundrules, keeping on track, balancing task and process
  • Creating engagement: structuring sessions, active listening, questioning and summarising skills, building ownership and action
  • Building rapport: reading group dynamics, building trust, matching different styles and preferences
  • Selecting the right intervention: ensuring energy and participation, techniques, tips and methodologies, maximising creativity in groups
  • Handling challenge: identifying and clarifying challenge, challenges directed at you, conflict in groups, dealing with opting out over energetic participants
  • Self awareness and personal energy: your strengths and weaknesses, 'anchoring' yourself, maintaining personal energy, self assessment

Who should attend?

Anyone who leads meetings and undertakes facilitation.

Learning approaches

You will have the opportunity to facilitate small group exercises to practice key skills and approaches. There will be 360° feedback from fellow delegates on your strengths and areas for development.

 

Dates13 - 14 May 2009
Duration2 days
Cost£525+VAT includes full documentation, lunch and refreshments.
VenueLondon
DocumentationWorkbook containing all topics covered during the programme.
Booking InfoBook Now
Also available in-house »
 
Please contact us if you'd like to discuss your training requirements with our team, or would like more information
workshop

This was an incredibly useful course. The advice and tools have proved to be real life-savers. I managed to turn a potentially messy and difficult meeting into a structured and focussed discussion – with everyone satisfied with the outcomes! It was the training that gave me the confidence to use these new skills to great effect. Thank you!

Paul Jenkins, Programme Director, Creative Partnerships Cumbria


Having the opportunity to practice and facilitate a whole group was invaluable in overcoming challenges and gave me the confidence to apply these skills as soon as I returned to work.

Julie Stoneman, Campaigns Officer, WWF


An excellent programme delivered by excellent trainers. =mc really sets the standard when it comes to facilitation. I left with a range of approaches that will enable me each time to steer different groups and their interests towards positive results.

Chris Steele, Health Promotion Coordinator, Environment Department, City & County of Swansea


Transforming the performance of not-for-profit organisations