Influencing & Negotiating for Results
Achieve the outcomes you want using psychology and practical business techniques
Benefits to you and your organisation
- Boost your ability to persuade and convince others
- Understand the mechanics of negotiation
- Secure better deals for your organisation
- Enhance your interpersonal skills to deal with a range of challenging situations and build rapport with anyone
- Access strategies to handle conflict and reduce resistance
Core modules
- Influencing skills: recognising others’ styles and preferences and adapting yours accordingly, choosing a communication style, framing and re-framing information
- Negotiating skills: preparation and tactics, setting success parameters, ethical win-win approaches, handling dirty tricks
- Developing psychological skills: boost your emotional intelligence, avoid negative mindsets, understand others' values, cross-cultural negotiations
- Handling challenge and conflict: use assertiveness not aggression, separate people and problems, build consensus
- Interpersonal communications: understand and interpret body language, build rapport with others, make your body language work for you
- Assessing and managing deals: establish if you're in a negotiation (or not), use BATNAs, work through negotiation stages
Learning approaches
The programme is a powerful mix of well-established models and action-based learning. You’ll use questionnaires and psychometric instruments (the Thomas–Kilman Conflict Instrument, Transactional Analysis and Neuro-Linguistic Programming) to assess your current influencing, negotiating and conflict-handling styles.
Who should attend?
Anyone who has to negotiate or influence as part of their job – internally or externally – and anyone who needs to influence others at work.
| Dates | 24 - 25 September 2008 (Fully Booked) 11 - 12 February 2009 |
|---|---|
| Duration | 2 days |
| Cost | £500+VAT (September 2008) £525+VAT (February 2009) Includes full documentation, meals and refreshments. |
| Venue | London |
| Documentation | Workbook containing all topics covered during the programme. |
| Booking Info | Book Now Also available in-house » |
Please contact us if you'd like to discuss your training requirements with our team, or would like more information |
