Coaching Skills for Managers
Build self-reliance in your team to improve their performance
Benefits to you and your organisation
- Build and maintain more positive, constructive working relationships
- Develop more productive, empowered and self-reliant staff
- Use practical techniques to manage poor performance and resolve challenging situations
- Develop strong 121 interpersonal skills
- Link individual and team performance standards to the strategic needs and priorities of your organisation
- Use coaching to retain and engage high performers
Core modules
- Fundamentals: the core components of coaching and when coaching is the right tool for the job, the management-coaching spectrum
- Listening skills: me-you listening, five levels of listening, four types of acknowledgement
- Using the FORCES and STEPS models: a key tool to structure coaching conversations, balancing engagement and action
- Challenging beliefs: identify and challenge assumptions that are negatively impacting on performance
- Coaching practice: guided 121 and group sessions
Who should attend?
Anyone who manages staff or volunteers and wants to engage more effectively with them to improve confidence, commitment and performance.
Learning approaches
In a safe environment, you'll have a chance to develop your your coaching style through pair and group work, under the supervision of the =mc programme leader.
| Documentation | Workbook containing all topics covered during the programme. |
|---|---|
| Booking Info | Only available in-house » |
Please contact us if you'd like to discuss your training requirements with our team, or would like more information |
