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Performance Management

Learn how to maximise organisational effectiveness through individual performance

Benefits to you and your organisation

  • Explore a range of techniques and skills which you can apply straight away in your organisation to improve performance at all levels
  • Link performance standards required of individuals and teams to the strategic needs and priorities of your organisation
  • Create an integrated performance management system
  • Work to an improved and consistently high level of performance across your organisation

Core modules

  • Managing performance on an individual level: performance management cycle, objective setting and review, coaching and development, managing poor performance
  • Effective systems: the manager’s role and responsibilities, step-by-step approach, benefits and pitfalls, cutting edge approaches
  • Performance measurement and appraisals: process and practice, structure and style, skills for success, how to ‘measure’
  • Tools and techniques: developing goals and measures, evaluation techniques, competency-based approaches, balanced scorecard, EQF
  • Strategic performance issues: linking organisational, team and individual planning to overall mission, integrating people processes
  • Current and future challenges: performance in a time of change, new ways of working, benchmark practices
  • Action planning: identify key areas, improving your performance, setting up development plans

Who is it for?

Organisations who want to improve their overall performance in line with new strategic directions, by developing individuals and managing their performance effectively.

Learning approaches

This is a highly participative programme with time built in for reflection. Through trying out ideas, practising skills, working on individual issues and tackling problems in small groups, delegates find themselves directly engaged with all the key issues.

Participants will also be challenged by some of the latest thinking and current ideas, which they can use to benchmark themselves and their organisation – and plan their approach for the future.

 

Duration2 days
DocumentationWorkbook containing all topics covered during the programme.
Booking InfoOnly available in-house »
 
Please contact us if you'd like to discuss your training requirements with our team, or would like more information
workshop

This course was invaluable in improving my skills and confidence in conducting development reviews with my colleagues. It has also given me a much clearer understanding of the links between individual and corporate performance.

Juliet Bouverie,
Planning and Policy Development Manager, Macmillan Cancer Support


Transforming the performance of not-for-profit organisations