The Management Centre
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Coming soon: Time Management and Managing Multiple Priorities Read More

Leaders - what is your style?

Leaders – who do you think you are?

In this blog, =mc Director Charlotte Scott asks leaders to take a look under the rock… Leaders who want to do the very best for their team and organisation tend to have some awareness of their impact on their teams already. Especially in the charity, social and public sectors. We like to think that we […]

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Ethical Leadership lightbulb

A conversation on ethical leadership – with Cassie Edmiston

Leadership in fundraising organisations Leadership. It’s a big word and covers so many things. And it feels like the very notion of leadership is changing, morphing and growing. Being a charity leader means much more than simply being the boss, holding a senior position in an organisation, and calling all the shots. And there are […]

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Phone notifications

Wasting time – it’s such a waste of your brain!

Time management. It’s a popular topic in management training. Whichever way you look there is something else demanding your attention and therefore your time – and it can feel like drowning. To compensate we set up many systems to do the time management for us: email, diaries, shared calendars, spreadsheets, trackers, applications, phone alarms, meeting […]

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Ruby Bayley-Pratt

The Assertive Fundraiser – an interview with Ruby Bayley-Pratt

It’s an interesting and challenging time in the world of Fundraising. Never before has there been such intense scrutiny on equality, fairness and safeguarding. In the wake of the #metoo movement people are speaking up and asserting their rights. Diversity is being recognised for its importance. However, making yourself heard and recognised is not always […]

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When training is not the right answer

Fresh from her session on assertiveness with Ruby Bayley-Pratt at this years Institute of Fundraising Convention, =mc Director Yvette Gyles offers insight into why training is not always the solution. When we get calls asking us to come in and provide mandatory training for all staff / managers / leaders in order to ‘fix’ them, […]

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Lead without answers

How to lead without having all the answers

In this blog, =mc Director Yvette Gyles shares the secrets of leading without knowing everything. Recently, I have been running a lot of training programmes for Future Leaders. These are experienced managers or experts, looking to develop their leadership capability. Sometimes they have people management responsibility, and sometimes they need to lead people through influence […]

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Mentor

Mentoring – a gift that keeps on giving

Over the course of my career I have been very fortunate to have support from some brilliant people. I genuinely would not be where I am today without the input, insight and inspiration from my mentors – and indeed, my mentees. A mentor can be defined as simply as ‘an experienced and trusted advisor’. But […]

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Paperclips

Design your own training programme

Investing in developing your team or your whole organisation is a bold commitment. Choose the right training and it can help you improve productivity, achieve more goals and make a lasting difference to working life. Get it wrong and you’ve invested money from the shrinking (or non-existent) L&D budget and simply opened a can of […]

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Pens

Developing teams for high performance during times of change

I’ve been working with managers and leaders in public sector organisations for some time now. It’s still a bleak picture for many: a lack of central funding and increasing demand means crucial services are under more and more pressure. In nearly every programme I’ve delivered I have been asked to help managers with leading their […]

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Wealden DC

Interview with the Internal Consultant

Working in local government has never been so tough. The economic, political and social context means more and more services are feeling the strain. The outlook is a bit on the bleak side, with damning reports from the UN on UK austerity highlighting a disconnect between policy and reality. For many leaders of councils, this […]

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Reflective-practice

Unlock your potential – get reflective

How many times have you felt the stirring ambition to learn a new skill, get better at something, change your habits or behaviours? You enthusiastically book yourself on the next course that promises to give you all the new-fangled knowledge, skills and abilities that you desire. Or perhaps you order that new self-help book from […]

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The Management Centre

The Gift of Giving

The festive season is upon us and the annual question of gifting etiquette looms ever present. Work colleagues – do you give or not give? How much should you spend? Are you going with silly or serious? Is it appropriate? Phew. What a minefield. So what can you give that won’t cost you a penny […]

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The Management Centre

‘Tis the season to party – and polish your presence

Walk down any UK high street at this time of year and you will be bombarded with seasonal offers, treats, ideas and temptations. And one thing that always stands out in the shop windows is the vast amount of glittery dresses and sequined jumpers. It is the party season! Office parties, team parties, events for […]

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Snowman

=mc’s Seasonal Survival Guide

For your final =mc insight of the year, we sought advice from the leader of one of the biggest enterprises known to wo/man. Among other things, this inspirational figure is responsible for running a worldwide manufacturing and distribution service as well as maintaining a large and demanding supporter base. He manages a team of thousands […]

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The Management Centre

The 7 Challenges of Change

When organisations are experiencing change, we’re often called upon to help smooth the transition using various tools, techniques and training programmes to address the challenges. So you’d think that now things are changing here at =mc, we must be excited, full of beans and finding it all plain sailing, right? Not exactly.  Just because we […]

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Yvette Gyles Director

Leaders – what are you doing about inequality?

If the answer is nothing, then be warned… I had the honour of convening a panel discussion about Women in Fundraising at this year’s IoF Fundraising Convention (#IOFFC). I was both shocked and inspired by the debate. The panel was honest, the audience was forthcoming, and the discussion produced very useful suggestions. What fascinates me […]

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The Management Centre

If you think it’s hard to manage projects – try being the project leader

It’s well recognised that project management is an essential skill for all of us these days – even outside work. Inside work, there is the added dimension of project governance – who sets the parameters for any project and who’s ultimately accountable – and this usually falls to a senior manager. This person will often […]

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The Management Centre

A leadership dinner party – who would you like to meet?

Imagine the scene: a trendy-yet-affordable restaurant in Kings Cross, a selection of delicious tapas to share, bottles of wine, and 10 well-known leaders discussing challenges they face and sharing solutions in how they overcome them. Who wouldn’t want to be a fly at that table? What could we learn? What might inspire us? At a […]

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The Management Centre

Protected: The Leadership Conversation Part 1 – constancy and tenacity

There is no excerpt because this is a protected post.

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Yvette Gyles

Why I love team away days (now)

There is something about the summer that brings on the desire for a team away day. As we move into July, we are getting more and more requests to facilitate these get-togethers. Maybe because it’s too hot to do all the usual things, and because we have been apart for so long, managers want us […]

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Worst away days

Why I hated team away days (then)

There is something about the summer that brings on the dreaded team away day. As we move through summer, we are getting more and more requests to facilitate these get-togethers. Maybe because it’s too hot to do all the usual things, and because we have been apart for so long, managers decide it’s a good […]

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Georgina Wright

The Joy of Effective Project Management – no, really, I mean it!

As a Learning & Development Consultant at =mc I have supported many organisations – from MS Society to the University of Reading to WWF UK – in developing their project management. Probably like many of you reading this, I also juggle several projects in the office. And like some of you, I have the advantage […]

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=mc IDEA value chain

IDEA value chain – how to embed your innovative idea

What’s the Big Idea? Management guru, Peter Drucker, has written extensively on the value of innovation and the need to avoid ‘the temptation to feed yesterday and starve tomorrow’. Third sector, public sector and even social business often have a false sense of ‘playing safe’ by sticking to what has worked in the past. But, […]

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Delegate don't drown

Delegate don’t drown!

“Being a manager means I have more on my plate than ever and trying to keep up with my own workload as well as those of my team is a big job. I’ve got too much to do and not enough time to do it all. What can I do?” On our management training programmes, […]

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Social proof

Social proof… it’s essential to influence… let me prove it to you!

In the Influential Fundraiser training, =mc uses its powerful five stages of influence model and teaches you the 15 tools you need to learn to apply systematically and sensitively for success. These techniques have been used to secure at least six £1M+ gifts in the last five years, as well as countless smaller ones. The […]

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The Management Centre

Help! Managing the matrix is messy

Working in a matrix should make us more flexible, productive and effective. So why am I finding it long-winded, hard and messy? Matrix management is when reporting operates along both task and people lines. We are hearing from more and more people in the NFP sector that their organisation has developed a matrix structure. This […]

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The Management Centre

Help! The Matrix is messing with me!

Working in a matrix should be empowering, agile and developmental. So why am I finding it confusing, hard and messy? Put simply, matrix management is about dual reporting lines. Someone based in a regional office might report to the regional manager – the geographical line – and to the head of their department who’s based […]

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The Management Centre

Innovation – so much cooler than Change

Lately, I’ve been getting a lot of calls lot about providing training and advice for managers in two specific areas. One call, often delivered in a slightly worried and urgent tone, asks for training on managing change. Another, usually slightly more upbeat call, asks for a workshop on creativity and innovation. What strikes me as […]

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Influencing & Negotiating

Keeping on track and stay in control – structure your negotiations for success

Negotiating with others, whether it’s at home with a partner over household chores, or at work with a colleague about help with in a project, is part of everyday life. And reaching an amicable agreement isn’t always easy. People often tell us they walk away from these situations feeling they either haven’t achieved what they […]

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FOLO consequences

Do you suffer from FOLO (Fear Of Logging Off)? 5 ways to switch off

We’ve all been there. After a long day at work, in meeting after meeting, you look at your phone and see that dot. The FEAR begins. The one that tells you there are 87 unread messages. And you are itching to look at them – but you have to get off home. You get in, […]

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The Management Centre

How to handle your worries about change

Help! It’s all changing! Hardly a week seems to go by these days without someone asking me about change and how to manage change at work. The world is changing, our sector is changing and our jobs are changing. Whether you’re a manager driving change in your organisation, or a member of staff implementing change, […]

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The Management Centre

Problems with Presenting? Get a grip!

In this blog, =mc Assistant Director and L&D consultant Yvette Gyles shares three top tips for giving memorable, impactful presentations that you can enjoy, rather than dread

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To-do list

Leave me alone! How do I know I’m making progress when my to-do list just won’t go away?

Whether you are a fan of the ‘to-do’ notepad, post-it piles, scrap paper, a bullet journal, or =mc’s Action Sheets – sometimes even looking at the number of things that need to be done can be utterly overwhelming. And make you hate the list that itself seems to be nagging at you. When you’re up […]

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Yvette Gyles

What a week!

Learning & development consultant working at =mc There isn’t a typical working week at =mc. In any given week you can be involved in delivering a one-off training session online, interviewing stakeholders for a piece of consultancy, facilitating a team away day, delivering modules for a leadership programme or holding telephone calls to sense check […]

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