Managing performance at a distance

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Following the changes 2020 brought about, many managers now find themselves managing their team from a distance.

Managing your team’s performance requires a different skillset when you’re operating like this. Managers cannot rely on the day to day, face to face interactions to spot and analyse performance challenges before they come to the fore.

This course equips managers with practical tools to ensure their team continues to meet their objectives – even in challenging situations. Managers will gain simple structures for a variety of everyday management situations that now need to be adapted, including effective one-to-one’s and diagnosing underperformance. They will also explore their role in supporting the health and wellbeing of others – and how to handle this responsibility. Working through a series of interactive group sessions, peer coaching and action planning ensures managers leave the session more confident in their ability to keep people engaged and delivering the best results possible

All of the principals and tools covered on the programme can also be transferred directly to a face-to-face environment.

Who is the programme for?

This programme is designed for people with line management responsibilities who need to manage the performance of others at a distance, as well as dealing with challenging situations where people’s performance may slip. (Also see alternative delivery options below.)

Outcomes for you and your organisation

After an interactive day led by a skilled consultant, you will be able to:

Understand the role and responsibilities of a manager in promoting and maximising performance
Know how to manage performance in a proactive way to get the best out of others
Understand how to manage the performance of individuals when working at a distance
Diagnose development needs to keep people engaged, motivated and appropriately stretched
Recognise your responsibility for supporting health and wellbeing
Plan and hold an effective one-to-one at a distance

Learning Approaches

=mc uses Zoom as a virtual classroom, where the sessions will take place. The platform enables high levels of participation in a confidential setting. Participants will have access to a learning portal where they can find downloadable handouts to support them both during and after the programme. The programme covers a wide range of topics with high-level trainer input. It combines:

theory input, practical advice and examples suited to the not-for-profit sector
opportunities to focus on real work challenges in small groups
opportunities to work in coaching pairs to share peer experience
self-directed learning activities to put key skills into practice

What you will need

To take part in =mc online learning you will need access to a computer with a working microphone, speakers (or headphones) and a webcam. You’ll need to be in a quiet space with a good internet connection.

Alternative delivery options

The full programme is also available in the following formats:

two half day sessions
an additional bitesize session focusing on dealing with underperformance
tailored half-day sessions: reflecting managers’ needs which can include 2 of the following topics: