The Management Centre
yvette@managementcentre.co.uk
New dates: Transformational Leadership Book Now

Being new all over again

So… you’re thinking of taking the plunge and leaving a job that you love. You know that as a line manager or senior member of staff, you’ve skills to offer but you’re no longer challenged where you are. It’s exciting to see what’s out there, but leaving a familiar and comfortable space in favour of […]

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Management Centred Podcast – Episode 2

Welcome to our second podcast hosted by directors Yvette Gyles and Laura Slater and featuring guests Jennie Blake, Cam St-Omer Donaldson (Fundraising Everywhere) and Roy Johnson (Outward Housing).  Click the image below to have a listen.  This episode explores why L&D is an investment that pays off by adding real interest. Our guest experts Jennie, Cam […]

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Intelligent Leadership Model

  Transcript Welcome to the Managers Toolkit: how to adapt your management style using our Intelligent Leadership Model. Hello and welcome to our video on tailoring your management style using our Intelligent Leadership Model. At the Management Centre, we understand that deciding on an approach when managing people can be daunting.  If you’re a manager […]

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Being a compassionate manager doesn’t make you a soft touch

In our management development programmes, we are often asked about what is the right balance between empathy and accountability. Managers tell us they worry that showing compassion can make others perceive them as weak or too lenient. However, managing with compassion does not make you a ‘soft touch’. In fact, compassion is crucial to being […]

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Blended learning inspires managers at Cancer Research UK (CRUK)

In this interview, we meet Charlotte Pritchard, Senior Learning & Development Specialist at Cancer Research UK and find out how her team have been supporting new and aspiring managers in their development. Cancer Research UK is the largest independent cancer research organisation in the world, focusing on research and information to save lives. No small […]

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Protected: Intelligent Leadership case studies

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Protected: Quick reference guide

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Protected: References & resources

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Protected: Delegation

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Protected: The ABCDE feedback model

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Protected: Handling poor performance

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Protected: One-to-ones

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Protected: Managing for high performance

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Protected: Effective feedback

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Protected: Intelligent Leadership

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Protected: Inclusive management

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Protected: Action Centred Leadership

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Protected: Management mistakes

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Protected: Being a manager

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Management Centred Podcast – Episode 1

We’ve launched a podcast and we’re inviting you to be: Management Centred and join us on our DEI journey.  Click the image below to have a listen.  Presented by director Yvette Gyles and featuring L&D consultants Leonard Ho, Philly Graham and Rachel Whittle The Management Centred podcast from =mc Learning will share with you insights […]

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Menopause: Let’s talk about it

It isn’t always easy talking about our intimate health. It’s understandable that for all sorts of valid reasons we might wish to keep our health issues separate from the workplace. However, we also know that if we’re able to share, we’re better placed to help guide colleagues and team members with any changes in our […]

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How to engage people in learning in your organisation

As a Learning and Development, Organisational Development or HR professional, you know the value of good quality training. As a people professional, you want to see your staff thrive at work, and develop while adding value to your organisation’s purpose or mission. This requires people to focus on honing their skills, learning new skills, and […]

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Safe Space – Get up and glow

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc, we encourage anyone who attends our programmes to get in touch if they’ve an issue they’d like help with. In this way we get to hear about problems, challenges and worries […]

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How do you ensure accessibility in training?

=mc Learning Director Yvette Gyles met leading advocate for disability inclusion Zara Todd to discuss how L&D Managers and training providers can better support access needs. As someone working in Learning and Development, what do you visualise when you consider the term accessibility? Is it ensuring we have our needs taken care of within the […]

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Safe Space #17 – How do I support my neurodivergent team member?

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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So you want to be a manager? Questions to ask before seeking that promotion

Are you an aspiring manager? Do you feel the pull towards leadership? In this article, Petia Tzanova, =mc Learning and Development Consultant draws on her extensive career to outline key considerations when taking your first step into management.  If you’re undecided whether a management role is the right move for you, then use this guide […]

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What gives Charity Managers a leading edge? Balancing commercial management with a social heart

In this interview Chris Chadford, Learning and Development Manager at the Calico Group, shares his experience of developing managers so they have commercial, financial and innovation skills. The Calico Group is a collection of social profit-for-purpose businesses, charities and services, that exist to make a difference to people’s lives. Whilst each area of the group […]

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Safe Space – I can’t stop rescuing people, and it’s making me ineffective!

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Leadership Development – bringing the team together

In this interview, Rebecca Cooper, Head of People and Development at ACT Training shares her experience of what effective leadership development looks like in action. ACT Training provides a wide range of fully-funded training programmes for individuals and employers in Wales. Their mission to improve lives through learning stands side by side with our own […]

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4 wooden cubes in a row, the first is green with a drawing of a lightbulb on it, the other three are identical and show a white outline of a head with a question mark inside

Which is best – online or face-to-face training?

Online learning was pushed into the spotlight a few years ago out of necessity. Since then, many of our customers still choose to develop their teams via a virtual classroom. Where face to face training has all the known benefits of physically being in the same learning environment, online opens up access to those in […]

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Can managers still learn from Adair fifty years on?

John Adair’s Action-Centred Leadership is a classic leadership model, first shared in 1973[i]. It’s used widely in management development to help managers get to grips with the multiple responsibilities that they need. A lot has changed over the last fifty years, and the situations we face as managers feel increasingly complex. Is this model still […]

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Safe Space – it feels like I’m running a marathon

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Safe Space #12 How can I connect my hybrid-working team?

Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, issues, challenges, and worries. In this regular feature we share some of those challenges, and our advice, for dealing with them. […]

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Managers Toolkit: Unhelpful Management Mindsets

This video introduces 6 destructive mindsets that new managers often fall into by mistake. Each of these can have a negative impact on your success as a manager, how your team perceive you and ultimately how they perform. Explore each mindset, reflect on your own practices and work out what kind of manager you want […]

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Why doesn’t my team learn from training? What can I do about it?

Sending your team members on a training course should be a fantastic opportunity: for them to learn new things, for you to see them doing new things, for you to save some of your precious time, and ultimately to enable your organisation to do more, or do better. However, training isn’t cheap – it takes […]

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Safe Space #19: my team are dragging me down – help!

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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How do I get that BIG thing done?

Here’s a scenario we hear regularly from participants on our training programmes, and we think many people will identify: Your big or complex task keeps getting moved from one to-do list to the next without making progress on it. It stays put for days, maybe weeks, perhaps haunting you in the back of your mind […]

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How to avoid boring team meetings

Meetings can be fun, empowering and a way to enable new thinking. They bring people together, to share information and collaborate. Sadly, they can also be the polar opposite – dull, frustrating events where nothing gets decided and everyone’s time is wasted. We often hear from participants on our training programmes that they actually dread […]

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The secret of successful time management

Everyone I know is busy. Seemingly busier than they’ve ever been – myself included. Home life, work life, social life, they’re all competing for our time. And there comes a point when even fitting in the fun stuff can be exhausting, because we’re already worn out from trying to do all the other things, all […]

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Safe Space #18: can I performance manage people I don’t line manage?

Welcome to the Safe Space – where managers can share their issues and gain advice from top learning & development consultants Here at =mc, we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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