The Management Centre
yvette@managementcentre.co.uk
yvette@managementcentre.co.uk
So… you’re thinking of taking the plunge and leaving a job that you love. You know that as a line manager or senior member of staff, you’ve skills to offer but you’re no longer challenged where you are. It’s exciting to see what’s out there, but leaving a familiar and comfortable space in favour of […]
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Welcome to our second podcast hosted by directors Yvette Gyles and Laura Slater and featuring guests Jennie Blake, Cam St-Omer Donaldson (Fundraising Everywhere) and Roy Johnson (Outward Housing). Click the image below to have a listen. This episode explores why L&D is an investment that pays off by adding real interest. Our guest experts Jennie, Cam […]
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Transcript Welcome to the Managers Toolkit: how to adapt your management style using our Intelligent Leadership Model. Hello and welcome to our video on tailoring your management style using our Intelligent Leadership Model. At the Management Centre, we understand that deciding on an approach when managing people can be daunting. If you’re a manager […]
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In our management development programmes, we are often asked about what is the right balance between empathy and accountability. Managers tell us they worry that showing compassion can make others perceive them as weak or too lenient. However, managing with compassion does not make you a ‘soft touch’. In fact, compassion is crucial to being […]
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Managing a team and maintaining – or even upgrading – their performance is a big, time consuming job, however experienced you are. Supervision sessions, coaching, advice, support all take up big chunks of your time – time away from your ‘own’ work. So the question is, how can you maximise the positive impact you have […]
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In this interview, we meet Charlotte Pritchard, Senior Learning & Development Specialist at Cancer Research UK and find out how her team have been supporting new and aspiring managers in their development. Cancer Research UK is the largest independent cancer research organisation in the world, focusing on research and information to save lives. No small […]
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We’ve launched a podcast and we’re inviting you to be: Management Centred and join us on our DEI journey. Click the image below to have a listen. Presented by director Yvette Gyles and featuring L&D consultants Leonard Ho, Philly Graham and Rachel Whittle The Management Centred podcast from =mc Learning will share with you insights […]
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It isn’t always easy talking about our intimate health. It’s understandable that for all sorts of valid reasons we might wish to keep our health issues separate from the workplace. However, we also know that if we’re able to share, we’re better placed to help guide colleagues and team members with any changes in our […]
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Being a manager means taking on more responsibilities and also letting go of others. However, as much as we know delegation is a good thing – we still struggle to do it well. Delegation provides your team with learning opportunities, development projects, balances workload and gives room for new insights. As a manager though you […]
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As a Learning and Development, Organisational Development or HR professional, you know the value of good quality training. As a people professional, you want to see your staff thrive at work, and develop while adding value to your organisation’s purpose or mission. This requires people to focus on honing their skills, learning new skills, and […]
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This video explains how you can use the Johari Window (Created by American psychologists Joseph Luft and Harry Ingham in 1955) to coach your high performers to make new discoveries about their working practices. Using a coaching approach allows the coachee to take ownership of their own development, gaining confidence as they are empowered by […]
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Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc, we encourage anyone who attends our programmes to get in touch if they’ve an issue they’d like help with. In this way we get to hear about problems, challenges and worries […]
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In this article, Charlie Scott breaks down the mystery of strategy, and how to ensure your strategy is a living reality. A common mystery Chief Executives rely on their management teams to make strategy happen, from Deputy Directors, to Heads of Departments, to functional Managers, to Team Leaders. Managers need to support their teams to […]
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=mc Learning Director Yvette Gyles met leading advocate for disability inclusion Zara Todd to discuss how L&D Managers and training providers can better support access needs. As someone working in Learning and Development, what do you visualise when you consider the term accessibility? Is it ensuring we have our needs taken care of within the […]
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Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]
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Are you an aspiring manager? Do you feel the pull towards leadership? In this article, Petia Tzanova, =mc Learning and Development Consultant draws on her extensive career to outline key considerations when taking your first step into management. If you’re undecided whether a management role is the right move for you, then use this guide […]
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In this interview Chris Chadford, Learning and Development Manager at the Calico Group, shares his experience of developing managers so they have commercial, financial and innovation skills. The Calico Group is a collection of social profit-for-purpose businesses, charities and services, that exist to make a difference to people’s lives. Whilst each area of the group […]
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Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]
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=mc Director Laura Slater blogs on the benefits of using the ‘coach approach’ with your teams. Here at =mc we know that stepping into leadership is a big deal. As you become more senior in an organisation, an exciting aspect of moving up is being able to actually set the direction for your team or department – […]
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Being assertive at work can be really hard, and this is something many people struggle with. Our insecurities, perceived weaknesses, motivations and goals can all stop us from being assertive when we need to be. In this article, Charlotte Scott explains why we need assertiveness, what it actually is, and how to be assertive. Why […]
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In this interview, Rebecca Cooper, Head of People and Development at ACT Training shares her experience of what effective leadership development looks like in action. ACT Training provides a wide range of fully-funded training programmes for individuals and employers in Wales. Their mission to improve lives through learning stands side by side with our own […]
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Online learning was pushed into the spotlight a few years ago out of necessity. Since then, many of our customers still choose to develop their teams via a virtual classroom. Where face to face training has all the known benefits of physically being in the same learning environment, online opens up access to those in […]
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John Adair’s Action-Centred Leadership is a classic leadership model, first shared in 1973[i]. It’s used widely in management development to help managers get to grips with the multiple responsibilities that they need. A lot has changed over the last fifty years, and the situations we face as managers feel increasingly complex. Is this model still […]
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Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]
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Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, issues, challenges, and worries. In this regular feature we share some of those challenges, and our advice, for dealing with them. […]
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This video introduces 6 destructive mindsets that new managers often fall into by mistake. Each of these can have a negative impact on your success as a manager, how your team perceive you and ultimately how they perform. Explore each mindset, reflect on your own practices and work out what kind of manager you want […]
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Sending your team members on a training course should be a fantastic opportunity: for them to learn new things, for you to see them doing new things, for you to save some of your precious time, and ultimately to enable your organisation to do more, or do better. However, training isn’t cheap – it takes […]
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Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]
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In this blog, Director, Laura Slater looks at common problems with projects, and gives an overview of =mc’s approach to Project Rationale. =mc’s Systems Model outlines 3 elements in getting your project rationale right. They are: Driver: what triggered this project? Why was it initiated? Was this in response to a need (various departments need […]
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Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]
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Here’s a scenario we hear regularly from participants on our training programmes, and we think many people will identify: Your big or complex task keeps getting moved from one to-do list to the next without making progress on it. It stays put for days, maybe weeks, perhaps haunting you in the back of your mind […]
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Meetings can be fun, empowering and a way to enable new thinking. They bring people together, to share information and collaborate. Sadly, they can also be the polar opposite – dull, frustrating events where nothing gets decided and everyone’s time is wasted. We often hear from participants on our training programmes that they actually dread […]
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I find it really hard to say no to colleagues’ requests – never mind my manager – and I feel like I’m drowning at times. Help! Ah, yes – you’re not alone. One of the biggest challenges participants talk about on our management training courses is ‘I just don’t know how to say no.’ Like […]
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Everyone I know is busy. Seemingly busier than they’ve ever been – myself included. Home life, work life, social life, they’re all competing for our time. And there comes a point when even fitting in the fun stuff can be exhausting, because we’re already worn out from trying to do all the other things, all […]
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In this blog, =mc Director Charlotte Scott shares practical advice on how to motivate your teams. I want my team to feel motivated in their roles – what can I do? It’s generally agreed that motivation is a good thing – and a topic all managers think about at some point. Motivated staff perform their […]
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In this blog =mc Director Yvette Gyles looks at 7 key questions to help you work out how best to manage behaviour at work. As a manager, one of the most difficult things to deal with is managing ‘challenging’ behaviour, whether it’s because you don’t have a good personal connection with that person, or they’re […]
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Welcome to the Safe Space – where managers can share their issues and gain advice from top learning & development consultants Here at =mc, we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]
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How to clarify project roles and responsibilities Three of the main problems that affect project success are unclear responsibilities, poor communication, and ill-defined decision-making. If team members are unclear about their role, tasks can get missed or there may be a duplication of efforts. When communication is poor, this can lead to misunderstandings and people […]
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Receiving feedback is vital for all of us. It lets us know what we are doing well. It also provides us with areas of development, improvement and stretch. Everyone we meet wants feedback, but the vast majority say they don’t get enough. So, what is stopping us from sharing feedback with our colleagues? In this […]
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At last, it’s becoming the norm for personal wellbeing to be considered important in the workplace. When we think about how much our personal lives can affect us at work and our ability to perform well, it seems incredulous that staff wellbeing has previously been so far down the agenda. The pandemic forced this to […]
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