The Management Centre
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Learning & Development

If you’re looking to improve the competence or confidence of the people in your organisation, we can improve the skills and effectiveness of individuals and teams at every level – from leadership to frontliners.

Through our work with hundreds of agencies local, national and international, we’ve developed almost 30 ready-to-use programmes – covering topics from Emotional Intelligence to Commercial Awareness and Project Management. All of these can be adapted to meet your needs, or we can work with you to design a fully bespoke offering – whether it’s  a high energy introductory half-day event or a year-long modular initiative building in blended learning such as coaching, action learning sets and pre- or post-course work.  If you’re looking for radical results we can provide in-depth support to create a shift in organisational culture or deliver complex organisational change.

Scroll down to find out more or download the Learning and Development brochure.

Laura Slater Consultant

Tailored training solutions

Sometimes one of our well-established standard programmes isn’t exactly what you want. If so, we’re happy to work closely with you to design a bespoke solution and match the outcomes you want. Our specialisms include organisation-wide project management frameworks, cultural and organisational change, and leadership or management training for specific teams. In recent years we’ve also developed specialised programmes for customers on developing user experience, storytelling and remote cross cultural management.

We work comfortably at all levels – including Boards – delivering training, facilitation, coaching and related consultancy. We work internationally, in Europe, North America and Africa.

Our customers include housing – West Kent Housing Association, Gateway; universities – London Business School, Henley Management College; arts and culture organisations – Scottish Book Trust, RSC; local authorities – Hackney, Powys; and charities – British Red Cross, MS Society.

Theo Farrell, City University

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Coaching & facilitation

You may need support for a very particular challenge – a new manager or even a CEO who needs support to deal with a specific issue, or a team who would benefit from a structured intervention to help them arrive at an acceptable solution. In each case a skilled outsider can act independently and objectively.

=mc has a team of trained and skilled coaches and facilitators able to offer structured support to individuals and groups. We can provide this support for a one-off, high impact session or as part of a rolling programme. Our coaching has helped organisations such as Amnesty International, Sightsavers, NSPCC, and Medway Council . And our facilitation has helped tackle complex issues for the International HIV/AIDS Alliance, Into Film, and Anthony Nolan.

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Added value: blended learning and accreditation

Learning doesn’t all happen in the classroom, which is why we offer blended learning options to support your programme.

These could include:

  • participant led pre programme learning, such as reading material and structured reflective practice
  • peer to peer mentoring – both during and after the programme, encouraging ‘on the job’ development
  • support materials that document learning, which participants can take away including a booklist and web links for further reading
  • additional support and application of the programme content through online learning, such webinars
  • the set up and facilitation of action learning sets
  • post programme work assignments, particularly effective on modular programmes, where participants present back key learnings.

We have delivered blended learning solutions for customers such as MS Society, Evolve Housing and Support and Macmillan Cancer Support.

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New ways of working

There are many challenges associated with contemporary working practice – remote teams or managers, desire by customers for joined up approaches, complex projects to be delivered with multiple internal stakeholders, or even external partners. These challenges require new ways of working – and new skillsets and mindsets. =mc has number of frameworks to help.

At the centre of our approach is a radical new way of project working which avoids the complexity of PRINCE2. The =mc Systems Model allows you to successfully run ‘messy projects’ – ones with uncertain elements or where the exact approach is difficult to plan. Find out more via the Project Planning Tools link below.

We also offer training in a range of frameworks from our well-established Innovation Toolbox to the Strategy Canvas – see the links below for articles on these. if you’re keen to radically rethink your business model then Red Ocean Blue Ocean may provide significant insights.

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Performance & assessment

At the heart of success sits performance and at =mc we’ve worked with every kind of organisation to help transform performance. We have a range of tools and frameworks to help you build up a picture of competencies and competence at individual, team, department or whole organisation level.

Among the tools we offer are:

  • Good to Great, an assessment framework based on Jim Collins’ book, with a linked training programme
  • Leadership, Practices Inventory: Kouzes and Posner’s 5 elements model – suitable for senior teams
  • =mc’s Competency Assessment Tool: looks at the key skills needed by a Board or senior team
  • Emotionally intelligent Leadership: to establish your appropriate leadership style, based on EI
  • Belbin team roles: this famous model determines how individuals contribute in teams
  • Social Styles: a simple, practical tool for understanding differences so that everyone’s strengths are respected and used well

We can offer most of these tools as 360º assessments using secure online platforms.

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Yvette Gyles, Director

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