The Management Centre
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=mc Public Online Learning Terms & Conditions

=mc operates simple cancellation terms once you’ve made a confirmed booking.

  • If you cancel more than 14 days before the session there is no penalty.
  • If you cancel a session booking 14 days or less before the event, the full fee will have to be paid. You may, however, nominate another delegate to come in your place at no extra cost.

The Institute of Leadership certification

If you have added The Institute of Leadership certification to your booking, please note that the £60+VAT fee is non-refundable and non-transferable. This is because it is a direct charge from The Institute. By requesting certification via your course booking form you are committing to the cost regardless of whether you later cancel your place. We pay The Institute upon your registration with them, not the completion of the training. This means we are unable to offer a refund on the cost of the Institute registration at any point after it has been requested. If you’re unable to attend the programme and send someone else in your place they will need to re-register separately and pay £60+VAT if they wish to receive the certificate.


Invoices must be paid within 28 days of issue, or before the programme start date – whichever falls earliest.

Responsibility of the organisation

In the event of a cancellation, whether due to illness or other unexpected circumstances, then immediate responsibility lies directly with the paying organisation to handle this according to the cancellation terms outlined above.

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