The Management Centre
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For Learning & Development: yvette@managementcentre.co.uk
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Yvette Gyles

Director

Contact Yvette Gyles
Yvette Gyles

Yvette specialises in leadership, personal effectiveness, change and innovation.

Before joining =mc, she worked in HR for several years in both the private and charity sector as an HR Manager. In these roles, Yvette provided advice and guidance to managers, staff and trade union representatives. She also delivered several change projects and worked closely with senior leaders.

My areas of expertise

  • Leadership and Management
  • Change and Innovation
  • Personal effectiveness

At the moment

I have recently been supporting leaders and managers with their development, with a particular focus on holding crucial (and difficult) conversations. Leadership can be tough, especially during times of change and ambiguity. Having practical skills to hold the conversations that matter the most can be a real confidence booster. These skills now regularly feature on modular management programmes I’m delivering – such as programmes with Birmingham Hippodrome, Campaign for Rural England.  These programmes give experienced managers communication tools they need to step up, and navigate challenging situations.

I have also been sharing similar ideas with charities like UNICEF UK, the RSA, National Deaf Children’s Society, and Joseph Rowntree Foundation / Housing Trust and staff. Managers and staff alike have gained the skills they need through shorter, bite-sized sessions and are able to share ideas through experiential learning.

I am also an experienced speaker at conferences and events. I am very proud to have convened a panel discussion at the IOF Fundraising Convention 2018 on Women in Fundraising, where we debated the challenges and barriers that women can face. In July 2019, alongside British Red Cross’ / Bloody Good Period’s Ruby Bayley-Pratt, I was delighted to be asked to provide a follow up session. We focused the session on being assertive and taking individual practical action. Read the follow up discussion with Ruby here.

I have also in the last few months been working with senior leaders on a one-to-one basis. I have been coaching individuals from charities, helping them to evaluate and improve the way they engage and build relationships with others. These structured coaching sessions help people to take an in-depth look at their workplace challenges and find practical solutions that will work for them. I really enjoy these sessions, and seeing lightbulbs flashing!

Currently at =mc, I am excited about the changes we are making to our own work. I’m working on building on our established and popular leadership programmes, with themes around inclusion, ethics, values-based decision making and leading without authority. More news on that soon!

Before =mc

Before joining =mc, I worked in HR for several years in both the private and charity sectors. I started out at a major City Law firm, where I provided a support role to staff, managers and senior management on all kinds on employment issues. Whilst there, I really enjoyed developing and facilitating training for staff and HR colleagues alike. I was also involved in large change projects, working with management to lead change and providing support to staff.

Most recently, I was the HR Manager at ODI. In this role, I managed a team to deliver lots of different HR activities. I particularly focused on designing and implementing the Learning and Development strategy. I also enjoyed providing support, advice and coaching for line managers. Throughout my time at ODI, I lead the performance management procedure. This meant working closely with the senior management team and CEO to ensure the process was strategically aligned, fair and met organisational goals. I also had a key role in providing training to staff and managers, and ensuring staff had development opportunities.

Through our work at =mc I am constantly inspired by the work the people on our programmes are doing and how our customers handle the tough challenges that they face. I’m really enjoying seeing people develop as leaders as they go through their own learning journey on our courses. This means honing their skills so that they are confident to lead others, to make tough decisions, to improve their own performance and develop their teams. I’m always delighted when I can see participants applying the tools they’ve learned on the course, and getting tangible results. When I hear from them several months after the course, I’m thrilled to hear how they are making techniques work for them.

Follow me on Twitter for more information: @yvettegylesmc

Contact Yvette Gyles

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Yvette Gyles, Director

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