The Management Centre
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For Learning & Development: yvette@managementcentre.co.uk
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Yvette Gyles

Director

Contact Yvette Gyles
Yvette Gyles

Yvette specialises in leadership, personal effectiveness, change and innovation.

Before joining =mc, she worked in HR for several years in both the private and charity sector as an HR Manager. In these roles, Yvette provided advice and guidance to managers, staff and trade union representatives. She also delivered several change projects and worked closely with senior leaders.

My areas of expertise

  • Leadership and Management
  • Change and Innovation
  • Personal effectiveness

At the moment

I have recently been supporting leaders and managers with their development, with a particular focus on holding crucial (and difficult) conversations. Leadership can be tough, especially during times of change and ambiguity. Having practical skills to hold the conversations that matter the most can be a real confidence booster. We’ve also been exploring forms of leadership in 2021, whereby leaders are increasingly focusing on being authentic and inclusive. These skills now regularly featured on modular management programmes as well as our Transformational Leadership course.

I have also been sharing ideas around being personally effective with charities like British Red Cross, the National Deaf Children’s Society, and Trussell Trust through our online learning programmes. Managers and staff alike have gained the skills they need through shorter, bite-sized sessions and are able to share ideas through experiential learning. For example, being more strategic, being more influential, and handling ever increasing workloads. It seems like there are lots of busy people in the sector. I’ve been supporting them to make smarter choices and learning how to push back so they can focus on what matters most. This is via my favourite programme, Managing Multiple Priorities. I’ve been delivering it in full days, half-days, and 2 hour sessions.

I am now supporting organisation’s with recruitment workshops exploring bias and how to overcome unconscious bias in interview processes. I have also been supporting individuals and groups in preparing for job hunting and interviewing as part of our outplacement service. Giving participants a structured process for interview preparation has been really beneficial, and you can see their confidence growing.

I’m getting ready to support City, University of London aspiring leaders again, as we get ready for the 2021 programme. The online format worked really well last year, so we’re doing it again. You can read the full impact report of this just in time learning on our Insights page.

Finally, I have recently held the Graduation session for three cohorts on a bespoke online leadership programme for managers at Wealden District Council. The Leading Wealden Forward programme has been taken place over 8 months, with six modules, all online, and culminated with a session on shared learning, and ideas to take forward. This has been a very powerful online learning experience for managers, going through a tough time. Participants have particularly enjoyed working with each other, and sharing experiences. I’m sorry to see them go, and at the same time can’t wait to hear how they get on! Cohort 4 is underway, and already we are having a great time on the course.

Before =mc

Before joining =mc, I worked in HR for several years in both the private and charity sectors. I started out at a major City Law firm, where I provided a support role to staff, managers and senior management on all kinds on employment issues. Whilst there, I really enjoyed developing and facilitating training for staff and HR colleagues alike. I was also involved in large change projects, working with management to lead change and providing support to staff.

Most recently, I was the HR Manager at ODI. In this role, I managed a team to deliver lots of different HR activities. I particularly focused on designing and implementing the Learning and Development strategy. I also enjoyed providing support, advice and coaching for line managers. Throughout my time at ODI, I lead the performance management procedure. This meant working closely with the senior management team and CEO to ensure the process was strategically aligned, fair and met organisational goals. I also had a key role in providing training to staff and managers, and ensuring staff had development opportunities.

Through our work at =mc I am constantly inspired by the work the people on our programmes are doing and how our customers handle the tough challenges that they face. I’m really enjoying seeing people develop as leaders as they go through their own learning journey on our courses. This means honing their skills so that they are confident to lead others, to make tough decisions, to improve their own performance and develop their teams. I’m always delighted when I can see participants applying the tools they’ve learned on the course, and getting tangible results. When I hear from them several months after the course, I’m thrilled to hear how they are making techniques work for them.

Follow me on Twitter for more information: @yvettegylesmc

Contact Yvette Gyles
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