January is traditionally a time of looking forward and looking back. A time to consider the challenges – and failures – of the year before. To set resolutions and plan for a better year ahead. Full of good intentions, these resolutions are usually broken by the end of the month. I have never been a […]
Read moreThe ability to build rapport is a key skill for non-profit managers. Armed with this skill you will be more able to persuade others – from board members to service users and even donors – to identify with you and your point of view. This article explains how to build rapport with others – drawing […]
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