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Make an impact

Developing personal presence

Whether you call it a presentation or a pitch, being able to stand up and convince a number of people at the same time to support you is a key skill for anyone keen to display presence. This article explores the key dimensions of presence – what it is and how to perfect it. We […]

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Two cups tied together to show rapport

Building rapport

The ability to build rapport is a key skill for non-profit managers. Armed with this skill you will be more able to persuade others – from board members to service users and even donors – to identify with you and your point of view. This article explains how to build rapport with others – drawing […]

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