The Management Centre
yvette@managementcentre.co.uk
yvette@managementcentre.co.uk
Laura specialises in project governance and management, as well as leadership and management development.
Laura has 8 years’ experience in the charity sector, in particular developing and delivering regional volunteer and community projects. Before joining =mc learning she was Project Officer at Sustrans, managing their London, East of England and South East volunteer programmes, focussing on project management, learning and development, and support and advice for staff and volunteers.
I have recently been focused on supporting frontline staff in a number of organisations to build the confidence, skills and capability they need in demanding, people facing roles. This includes working with teams at a multi-site museum to strengthen their management skills, and supporting teams at a student union to develop effective problem solving approaches through facilitated Action Learning Sets.
Alongside this, I have been acting as a coach on our Presentation Skills programme. I support participants to make sense of the feedback they receive on their presentations, consolidate their strengths and increase their impact to deliver clear, confident and engaging presentations.
Looking ahead in 2026, I will be supporting an INGO with the co-creation of their learning and development strategy, helping to shape an approach that reflects their priorities and values, and enabling their people to deliver their new organisational strategy.
I will also be delivering a tailored Project Management programme for Independent Age. This programme has been designed round their organisational approach to support the embedding of a consistent and effective project management.
I started my career in the environmental charity sector developing and delivering community conservation projects before moving on to recruit, train and manage staff and volunteers to deliver excellent customer service for the National Trust.
Whilst at Sustrans I was the lead project officer working on innovative volunteer-led projects within communities across London, including working with the Greater London Authority (GLA) to raise awareness about air pollution in London. I was responsible for the development and delivery of the Sustrans volunteer strategy across three regions. My love of developing and delivering training programmes supporting volunteers and staff has led me to concentrate on a career in learning and development.