The Management Centre
Call us: +44 (0)20 7978 1516
yvette@managementcentre.co.uk
Coming Soon: Project Management Tell me more

Intelligent Leadership

Leadership: finding your style

Managing a team and maintaining – or even upgrading – their performance is a big, time consuming job, however experienced you are. Supervision sessions, coaching, advice, support all take up big chunks of your time – time away from your ‘own’ work. So the question is, how can you maximise the positive impact you have […]

Read more
seedling

I’m the boss now! Top tips for new managers to make a successful transition into management

Moving into your first role as a new manager is a big deal. In fact, it’s probably the biggest step you can take in your career. Once you’re on the management ladder, climbing it gets easier with time and practice. But the first step is fraught with challenges and difficulty. With so much change happening […]

Read more
Business Model Canvas

Developing a Business Model Canvas

The Business Model Canvas, or BMC, is a tool created in the last five years, based on work done by two Europeans Alex Osterwalder and Yves Pigneur. It has been developed by Angela Cluff and Bernard Ross at =mc to make it useful for charities and NGOs keen to plot how their social business works – in […]

Read more
Think Feel Do

Getting people on board – the elevator pitch

To be an effective leader you need to get people engaged with your ideas and work – whether it’s a senior manager to agree a new way of working, a colleague to help with your project, or support from a funder or external stakeholder. Whatever the situation, bringing people on board is critical to success […]

Read more
Project Management Graphic

What skills do I need to be a good project manager?

In this blog =mc‘s Director Laura Slater shares practical tips on how to become an outstanding project manager, and introduces the highly effective =mc Systems Model. What skills do I need to be a good project manager?

Read more
Project Management Big Idea

Project planning tools

=mc’s new updated version of the systems approach to project management offers you the solution to a range of challenges whether you’re a multi national humanitarian INGO or small art gallery that needs to see every exhibition as a mini-project. Among the organisations who’ve used the =mc Systems Model are: Project working is becoming the […]

Read more
Pitching your idea

Pitching Ideas

This article on pitching your idea is adapted from the Strategy Workout book by Clare Segal and Bernard Ross (Pearson 2016). Action 1: Pitching – selling a radical idea Having an idea is only the start of your communications journey. You need to know who can make the decision to back your idea, and then […]

Read more

Need an energy boost? Check your batteries

Do you feel like you aren’t working at full power? Then take these two steps to boost your energy… 1. Get focus To boost your energy you need to focus on the right things for you. One way to think about this is to consider whether you are working at full power in each of […]

Read more
Emotional intelligence in leadership

Emotional Intelligence in Leadership

Following on from a previous article on Emotional Intelligence at Work, we explore why emotional intelligence (EI) is especially important for leaders. What is EI and why does it matter? Emotional intelligence is defined as a critical group of non-cognitive skills, capabilities and competencies which help individuals to control and manage their emotional response to […]

Read more
Whose job is it anyway?

Whose job is it anyway? Accountability in learning

Just who is responsible for learning in organisations, and for learning transfer after training programmes? Yvette Gyles, =mc Director, explores the role of accountability in learning.  Many of our customers ask us to ensure the training we deliver encourages personal responsibility for learning – but exactly what they mean by that is not always clear. Learning is […]

Read more
Worst boss Ever?

Your Demon Boss: do you really have the worst manager ever?

Great managers are an asset to any organisation. They engage, inspire and motivate their staff to achieve results. Their staff feel like valued team members. A ‘bad’ boss, on the other hand, can leave people feeling demoralised. They reduce trust, inhibit creativity and innovation and can set staff up to fail. So just how badly […]

Read more
Personal Brand

Making an Impact: Creating a Personal Brand that works for you

Making an impact isn’t always easy. In this article, Philly Graham, Senior Learning & Development Consultant at =mc and accredited coach, explains how developing your personal brand can help. What is personal branding? Personal branding is “the process whereby people and their careers are marketed as brands.” The concept of personal branding suggests that success can come […]

Read more
The Coaching Approach to Leadership

You step up – I’ll step back: the coaching approach to becoming a leader

=mc Director Laura Slater blogs on a the benefits of using the ‘coach approach’ with your teams. Here at =mc we know that stepping into leadership is a big deal. As you become more senior in an organisation, an exciting aspect of moving up is being able to actually set the direction for your team or department […]

Read more
Presentation Skills 101

Presentation skills 101 – feel the fear and do it anyway

In September 2016 Ruth Jobling, Research Advisor at The Brooke, was a participant at their bespoke introductory day on Presentation Skills, run by =mc. For Ruth it was very much ‘just in time’ training – she was booked to put her learning into practise in front of a large audience at an international conference the following […]

Read more
Facilitation-Skills

Facilitation skills

Team days, focus groups, planning sessions – they’re all about getting specific outcomes from a finite amount of time. They’re about bring groups of people together – people who might not know each other – to work towards a common goal. A skilful facilitator can be the catalyst for consensus and output. The alternative – leaving the group […]

Read more
Generating-commerical-income

When fundraising is not enough – generating commercial income

With funding and fundraising coming under increasing pressure, organisations are looking to raise money in new ways, and for many this means generating income through commercial activities. It’s an attractive proposition – additional money with ‘no strings’ – but what should you be considering before taking the plunge? And how might going down this route […]

Read more
Covey-Big-Idea

Use your brain and manage your time

It is a truth universally acknowledged (or very widely, anyway) that good time management and prioritising our activities are key to helping achieve high pay-off results. It’s also true that too often it can be difficult to focus and stay on track – especially when things are really busy. At that point it’s all too […]

Read more
5 ways to stay calm

5 ways to stay calm and carry on

Bad day? How to control your responses, and not let your emotions control you. We’ve all had bad days – and bad interactions with other people. You know the ones – where you feel the prickle of anger or upset, surges of frustration or even crushing levels of disappointment. These sometimes overwhelming feelings are the […]

Read more
Cinema For All

A journey through film and fundraising

This guest blog is written by National Arts Fundraising School Alumna Deborah Parker, Chief Executive Officer at Cinema For All. We caught up with Deborah at a recent Alumni event and asked her to share her story since attending the School seven years ago: In 2009 I was working for one of the old Regional Screen Agencies in Manchester […]

Read more
what type of procrastinator are you

What type of procrastinator are you?

We all procrastinate on occasion. But do you ever miss a deadline because you put things off for just a bit too long? Or delay starting on something and then have to rush to get it done, compromising on quality? Or miss an opportunity because you didn’t act earlier? If any of this sounds like […]

Read more
Making your Case

Making your case

This download is adapted from the book The Influential Fundraiser by =mc Directors Clare Segal and Bernard Ross. (Wiley, 2008) The ideas below are designed to help you shape your fundraising proposition – often expressed as a case for support – and make sure it is organised for maximum impact on the prospect or donor. […]

Read more
9-Fundraising-Nos

Fundraising: The Nine Fundraising Nos

Fundraisers are worried about donors saying ‘no!’ This article explores the idea developed by =mc directors Clare Segal and Bernard Ross in their book The Influential Fundraiser (Wiley 2010) that there are 9 different ways in which donors say ‘No’ and how to respond. The starting point is that No normally means “ask me a better […]

Read more
Belbin: High Performing Teams

High performing teams: Belbin’s team roles

If you’re keen to explore more team working methods, have a look at our Project Management training page, or get in touch to ask about options for in-house training. Have you ever been part of a team, which, despite all your efforts, consistently fails to deliver? Or lucky enough to be involved in a team […]

Read more
Giving-and-receiving-feedback

Giving and receiving feedback

Giving good feedback is an essential part of a manager’s role, not only to get the best outputs, but also to motivate and develop staff. It is doubly important when dealing with a performance challenge of some sort. But no one said it was an easy part of a manager’s job. Fortunately, there are a […]

Read more
Effective Leadership

Leadership: 5 practices of effective leaders

In any senior manager’s career, the transition from manager to leader can be a tricky one. In any manager’s career, the transition to leader can be tricky. How do you lift yourself up from the operational to the strategic? What are the secrets to providing visionary leadership? How can you inspire and lead change in […]

Read more
Behavioural Economics Brain

I want you to want to learn. Is Behavioural Economics the breakthrough we’ve been waiting for in L&D?

In this article, =mc’s Senior Learning & Development Consultant, Philly Graham looks at an important new framework, behavioural economics, and what it can teach us in learning & development. At =mc we are constantly reflecting on what could improve training and development initiatives, especially in terms of supporting real change in organisations. A challenge that is often cited to […]

Read more
The Management Centre

Change and the leadership challenge in housing

Social housing needs skilled managers and strong leadership to lead others through change and protect its social purpose. Housing associations have a core social purpose – to support those in need, ensuring strong communities and to do so in a way that empowers individuals to lead healthy, happy, and secure lives. However, we know from […]

Read more
The Management Centre

Where to focus in arts fundraising: Start, Stop, Consider

Last month 29 arts and culture fundraisers came together for the intensive, immersive – and hugely enjoyable – experience that is the National Arts Fundraising School. Three days into the 6-day programme, we asked them to reflect on three clusters of action: things they wanted to start doing things they wanted to stop doing things they wanted to consider further We’ve […]

Read more
behavioural economics websites

10 ways to increase donations through your website

Behavioural Economics is changing our understanding of how people make decisions. While we like to think we are rationale, considered beings, the majority of our daily decisions are made quickly and often irrationally. This has huge implications for us as fundraisers, not least in the way we engage with donors making ‘impulse’ or ‘spur of the […]

Read more
The Management Centre

5 energisers for team meetings and away days

In the blog below, Learning & Development Consultant Philly Graham shares 5 practical energisers to help bring teams together. Before you read on… if you’re fed up of enforced fun with no clear output from your standard summer away-day we want to hear from you. =mc‘s tailor made away-days for teams are more fun, more […]

Read more
Why is your change process failing?

Why is Your Change Process Failing?

This article introduces =mc’s adaptation of Kotter’s change model, redeveloped especially for the ethical sector. Discover the benefits of using this approach, and the pitfalls of not. For those of us in the charity, public and arts and culture sectors, it’s now generally recognised that to stay relevant, to improve results, and to adapt to […]

Read more
Building New Ideas

Building New Ideas

One good, workable idea often comes from two others being combined. For example, Johannes Gutenburg, the 15th Century inventor of the printing press, combined the idea of the pressure provided by a wine press, with the idea of the imprint put on coins in the city mint. His printing press with moveable type was a […]

Read more
The Management Centre

The MENA Blogs Part 1 – Better Together?

This blog post is the first in a series of posts from =mc’s Senior Associate Consultant Laurence Brady, who is currently undertaking an exciting piece of fundraising work in the Middle East and North Africa. During his time on the project, Laurence will be writing regular blog posts in a series called ‘The MENA Blogs’. […]

Read more
The Management Centre

The MENA Blogs Part 6 – Instructions for the Crossing

This blog post is the sixth in a series of posts from =mc’s Senior Associate Consultant Laurence Brady, who is currently undertaking an exciting piece of fundraising work in the Middle East and North Africa. During his time on the project, Laurence will be writing regular blog posts in a series called ‘The MENA Blogs’. […]

Read more
The Management Centre

How do we Secure Unrestricted Income to Deliver on our Mission?

Today Wednesday (18th) The Management Centre will be hosting a thought leadership event in Geneva with a number of senior INGO and UN agency leaders to address the question: How do we secure unrestricted income to deliver on our mission? Among the agencies represented will be The Global Fund, UNICEF, UNHCR, WWF, International Diabetes Federation […]

Read more
The Management Centre

The MENA Blogs Part 4 – Driving Lessons in Lebanon

This blog post is the fourth in a series of posts from =mc’s Senior Associate Consultant Laurence Brady, who is currently undertaking an exciting piece of fundraising work in the Middle East and North Africa. During his time on the project, Laurence will be writing regular blog posts in a series called ‘The MENA Blogs’. […]

Read more
Robots listening

Action Learning Sets: making behaviour change stick

How often do you send your staff on training programmes only to discover that down the line, nothing really seems to have improved or changed, either in skill, practice or results? While you might be able to claim back the money for the course – you’ll never be able to get back the two or […]

Read more

12 Books for Non-profit Managers

12 Books for Non-profit Managers We take a look at 12 books recommended by =mc as being thought pieces, influencers and guides for non-profit managers and emerging managers. Add to the list by leaving us a comment. 1. Managing at the Leading Edge by Mike Hudson This is a great insight into organisational thinking for […]

Read more
The Management Centre

The MENA Blogs Part 8 – The view from the citadel

This blog post is the eighth in a series of posts from =mc’s Senior Associate Consultant Laurence Brady, who is currently undertaking an exciting piece of fundraising work in the Middle East and North Africa. During his time on the project, Laurence will be writing regular blog posts in a series called ‘The MENA Blogs’. […]

Read more
The Management Centre

The MENA Blogs Part 5 – The King’s Speech

This blog post is the Fifth in a series of posts from =mc’s Senior Associate Consultant Laurence Brady, who is currently undertaking an exciting piece of fundraising work in the Middle East and North Africa. During his time on the project, Laurence will be writing regular blog posts in a series called ‘The MENA Blogs’. […]

Read more
1 2 3 5