The Management Centre
Call us: +44 (0)20 7978 1516
For Learning & Development: yvette@managementcentre.co.uk
For Consultancy: bernard@managementcentre.co.uk

Blogs

Delegate don't drown

Delegate don’t drown!

“Being a manager means I have more on my plate than ever and trying to keep up with my own workload as well as those of my team is a big job. I’ve got too much to do and not enough time to do it all. What can I do?” On our management training programmes, […]

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Social proof

Social proof… it’s essential to influence… let me prove it to you!

In the Influential Fundraiser training, =mc uses its powerful five stages of influence model and teaches you the 15 tools you need to learn to apply systematically and sensitively for success. These techniques have been used to secure at least six £1M+ gifts in the last five years, as well as countless smaller ones. You […]

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Matrix-management

Help! Managing the matrix is messy

Working in a matrix should make us more flexible, productive and effective. So why am I finding it long-winded, hard and messy? Matrix management is when reporting operates along both task and people lines. We are hearing from more and more people in the NFP sector that their organisation has developed a matrix structure. This […]

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Matrix-working

Help! The Matrix is messing with me!

Working in a matrix should be empowering, agile and developmental. So why am I finding it confusing, hard and messy? Put simply, matrix management is about dual reporting lines. Someone based in a regional office might report to the regional manager – the geographical line – and to the head of their department who’s based […]

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Innovation – so much cooler than Change

Lately, I’ve been getting a lot of calls lot about providing training and advice for managers in two specific areas. One call, often delivered in a slightly worried and urgent tone, asks for training on managing change. Another, usually slightly more upbeat call, asks for a workshop on creativity and innovation. What strikes me as […]

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Influencing & Negotiating

Keeping on track and stay in control – structure your negotiations for success

Negotiating with others, whether it’s at home with a partner over household chores, or at work with a colleague about help with in a project, is part of everyday life. And reaching an amicable agreement isn’t always easy. People often tell us they walk away from these situations feeling they either haven’t achieved what they […]

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FOLO consequences

Do you suffer from FOLO (Fear Of Logging Off)? 5 ways to switch off

We’ve all been there. After a long day at work, in meeting after meeting, you look at your phone and see that dot. The FEAR begins. The one that tells you there are 87 unread messages. And you are itching to look at them – but you have to get off home. You get in, […]

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Georgina Wright

From human resources to resourcing humans

In this blog, =mc’s newest Learning & Development Consultant Georgina Wright blogs on the exciting journey from extinguishing fires to preventing them. Why am I dealing with this issue again? Why am I hearing the same complaint that I heard before? Why are people unhappy about what that their manager keeps doing? Why are managers […]

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Evil pumpkin

Halloween special: The most frightening word in fundraising

In this halloween blog, Bernard Ross, =mc Director gets right to the heart of what fundraisers fear the most… In Joseph Conrad’s novella Heart of Darkness, the ‘hero’ Kurtz finally confronts his own demons. His final words? “the horror, the horror”. (Note carefully introduced pretentious reference and avoidance of plot spoiler.) As Halloween approaches I […]

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Time for change

How to handle your worries about change

Help! It’s all changing! Hardly a week seems to go by these days without someone asking me about change and how to manage change at work. The world is changing, our sector is changing and our jobs are changing. Whether you’re a manager driving change in your organisation, or a member of staff implementing change, […]

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Presentation nerves

Problems with Presenting? Get a grip!

In this blog, =mc Assistant Director and L&D consultant Yvette Gyles shares three top tips for giving memorable, impactful presentations that you can enjoy, rather than dread

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Management for softies

Management is for softies – but it gets solid results: Bob’s story

When we put together management training, we like to involve potential participants in the design. This co-creation approach has some real benefits – participants are engaged early on, and we can understand exactly what their management challenges are and ensure the training is tailored to meet their needs. We also find out what their teams […]

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To-do list

Leave me alone! How do I know I’m making progress when my to-do list just won’t go away?

Whether you are a fan of the ‘to-do’ notepad, post-it piles, scrap paper, a bullet journal, or =mc’s Action Sheets – sometimes even looking at the number of things that need to be done can be utterly overwhelming. And make you hate the list that itself seems to be nagging at you. When you’re up […]

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NAFS Webinar 2017

19 years after NAFS – is the learning still useful?

In this guest blog, National Arts Fundraising School alumna Fiona Mason, now a freelance writer, arts consultant and Development Manager for Pacitti Company, shares her story since attending the School. It’s a bright, crisp November day in 1998 when I arrive at the country house hotel outside Bath, Gloucestershire, for the National Arts Fundraising School […]

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Platform-Shoes

Stop ‘asking donors for money’ right now!

=mc Director Bernard Ross bucks against the latest fundraising trend… and with good reason. Sometimes I feel like I’ve been transported back into the arts and culture world of the 1970s. To be honest it’s not all bad. I mean I could live with the bad hair, the purple nylon velour loon pants, and even […]

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Northern Broadsides

Creating the Fundraising Ninjas at Northern Broadsides

In this guest blog, Kay Burnett, Creative Projects Development Manager at Northern Broadsides shares her experience on the National Arts Fundraising School. Right – Kay Burnett on NAFS 2017 Working for a company that has a small core of four full time staff means that we all wear many different hats.  So, when the issue of […]

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Appraisal

The appraisal is dead. Long live the appraisal.

=mc Assistant Director and L&D specialist Yvette Gyles blogs on the pros and cons of appraisals… A few weeks ago I was having dinner with a number of ex-colleagues, all in HR and working in the City in various commercial and professional services companies. Ever one to take advantage of a situation, I seized the […]

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Project Management Stakeholders

Managing Project Stakeholders

Help! I need to manage my stakeholders and I don’t know where to start. As a project manager it’s important to know and understand who your stakeholders are and how to manage your relationships with them. People can make or break a project so handling your stakeholders well is essential. At =mc we define stakeholders […]

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Crowdfunding

Crowdfunding, Gift Horses and their Dental Work

I was recently sent an interesting report on crowdfunding by a participant on the National Arts Fundraising School – and specifically a scheme that’s been successfully run in Plymouth. At first the results look really impressive – and the follow up up report reinforces this. But after an interesting debate at the school I decided […]

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Caroline Notman St. Aloysius

Fundraising Adventures – Arts to Education

Guest blog: Caroline Notman, Director of Development & Alumni Relations, St. Aloysius’ College The National Arts Fundraising School will be in it’s 30th year come 2018, having trained over 1,300 fundraisers helping them to raise £300M+ for their organisations. One of the most rewarding parts of running the School is hearing from past Alumni, how […]

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Project Management Graphic

What skills do I need to be a good project manager?

In this blog =mc‘s Learning & Development Consultant Laura Slater shares practical tips on how to become an outstanding project manager, and introduces the highly effective =mc Systems Model. What skills do I need to be a good project manager?

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Social styles Big Idea

Do you need to influence someone? Get on the same page

What’s the Big Idea? If you want to have a good relationship with your colleagues, managers and leaders at work, the best thing to do is to perform your job well. But there will be times when you need to actively influence someone – to get help or resources, to get buy-in for your ideas, […]

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Legacy Foresight

Legacies: an untapped income stream for UK arts organisations?

In this guest blog, Meg Abdy, Director at Legacy Foresight shares insights on legacy fundraising for arts organisations.  Legacy Foresight and Arts Quarter LLP recently teamed up to research legacy fundraising in the UK arts community, building on previous surveys in 2010 and 2012. We looked to explore current levels of investment in legacy fundraising – both […]

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Money mailbox

So you think you’re clever? Three things you can learn from email scammers

As fundraisers we often think we’re very clever – using sophisticated techniques from marketing, from neuroscience and from psychology to share and organise our powerful and engaging messages. When we’re feeling down about our low response rates – clearly the failing of our unsophisticated audience – we can always go into our spam folders to […]

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Valentine’s Day? Donor love? Be over it…!

=mc Director Bernard Ross blogs on which charities are deserving all the love, and which are pushing donors away this Valentine’s Day. I hate Valentine’s Day. I mean I can live with the schmaltzy overpriced commercial nonsense: genetically modified, scentless roses at £5 a stem, cards that range from diabetes-causing sweetness to jaw-dropping crudeness, and opportunities to […]

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Need an energy boost? Check your batteries

Do you feel like you aren’t working at full power? Then take these two steps to boost your energy… 1. Get focus To boost your energy you need to focus on the right things for you. One way to think about this is to consider whether you are working at full power in each of […]

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Whose job is it anyway?

Whose job is it anyway? Accountability in learning

Just who is responsible for learning in organisations, and for learning transfer after training programmes? Yvette Gyles, =mc Assistant Director, explores the role of accountability in learning.  Many of our customers ask us to ensure the training we deliver encourages personal responsibility for learning – but exactly what they mean by that is not always clear. Learning […]

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The Coaching Approach to Leadership

You step up – I’ll step back: the coaching approach to becoming a leader

=mc Director Laura Slater blogs on a the benefits of using the ‘coach approach’ with your teams. Here at =mc we know that stepping into leadership is a big deal. As you become more senior in an organisation, an exciting aspect of moving up is being able to actually set the direction for your team or department […]

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Presentation Skills 101

Presentation skills 101 – feel the fear and do it anyway

In September 2016 Ruth Jobling, Research Advisor at The Brooke, was a participant at their bespoke introductory day on Presentation Skills, run by =mc. For Ruth it was very much ‘just in time’ training – she was booked to put her learning into practise in front of a large audience at an international conference the following […]

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5 ways to stay calm

5 ways to stay calm and carry on

Bad day? How to control your responses, and not let your emotions control you. We’ve all had bad days – and bad interactions with other people. You know the ones – where you feel the prickle of anger or upset, surges of frustration or even crushing levels of disappointment. These sometimes overwhelming feelings are the […]

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Cinema For All

A journey through film and fundraising

This guest blog is written by National Arts Fundraising School Alumna Deborah Parker, Chief Executive Officer at Cinema For All. We caught up with Deborah at a recent Alumni event and asked her to share her story since attending the School seven years ago: In 2009 I was working for one of the old Regional Screen Agencies in Manchester […]

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what type of procrastinator are you

What type of procrastinator are you?

We all procrastinate on occasion. But do you ever miss a deadline because you put things off for just a bit too long? Or delay starting on something and then have to rush to get it done, compromising on quality? Or miss an opportunity because you didn’t act earlier? If any of this sounds like […]

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The Management Centre

Leading and Managing Change

Lead a change process with confidence *UPDATE: this programme is now available for online learning. Get in touch to find out more. If you’re looking for in-house delivery for your organisation contact us here. Managing change is one of the most challenging activities anyone can take on – whether as a senior manager, a team […]

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The Management Centre

Change and the leadership challenge in housing

Social housing needs skilled managers and strong leadership to lead others through change and protect its social purpose. Housing associations have a core social purpose – to support those in need, ensuring strong communities and to do so in a way that empowers individuals to lead healthy, happy, and secure lives. However, we know from […]

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The Management Centre

Where to focus in arts fundraising: Start, Stop, Consider

Last month 29 arts and culture fundraisers came together for the intensive, immersive – and hugely enjoyable – experience that is the National Arts Fundraising School. Three days into the 6-day programme, we asked them to reflect on three clusters of action: things they wanted to start doing things they wanted to stop doing things they wanted to consider further We’ve […]

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behavioural economics websites

10 ways to increase donations through your website

Behavioural Economics is changing our understanding of how people make decisions. While we like to think we are rationale, considered beings, the majority of our daily decisions are made quickly and often irrationally. This has huge implications for us as fundraisers, not least in the way we engage with donors making ‘impulse’ or ‘spur of the […]

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The Management Centre

5 energisers for team meetings and away days

In the blog below, Learning & Development Consultant Philly Graham shares 5 practical energisers to help bring teams together. Before you read on… if you’re fed up of enforced fun with no clear output from your standard summer away-day we want to hear from you. =mc‘s tailor made away-days for teams are more fun, more […]

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The Management Centre

The MENA Blogs Part 1 – Better Together?

This blog post is the first in a series of posts from =mc’s Senior Associate Consultant Laurence Brady, who is currently undertaking an exciting piece of fundraising work in the Middle East and North Africa. During his time on the project, Laurence will be writing regular blog posts in a series called ‘The MENA Blogs’. […]

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The Management Centre

Action Learning Sets: making behaviour change stick

How often do you send your staff on training programmes only to discover that down the line, nothing really seems to have improved or changed, either in skill, practice or results? While you might be able to claim back the money for the course – you’ll never be able to get back the two or […]

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The Management Centre

The MENA Blogs Part 7 – If

This blog post is the seventh in a series of posts from =mc’s Senior Associate Consultant Laurence Brady, who is currently undertaking an exciting piece of fundraising work in the Middle East and North Africa. During his time on the project, Laurence will be writing regular blog posts in a series called ‘The MENA Blogs’. […]

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Yvette Gyles, Director

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Thank you for visiting the =mc website today.

We understand that your working life may have changed dramatically due to Covid-19. We are very much here for you and your colleagues across the non-profit sector.

The =mc team are delivering online learning from home to minimise risk.

If you’d like to speak to an experienced consultant about the challenges you’re facing, and how online learning could help you to navigate those, contact us here or call 020 7978 1516.

Take care and stay safe,

=mc Directors

Thank you for visiting the =mc website today.

We understand that your working life may have changed dramatically due to Covid-19. We are very much here for you and your colleagues across the non-profit sector.

The =mc team are delivering online learning from home to minimise risk.

If you’d like to speak to an experienced consultant about the challenges you’re facing, and how online learning could help you to navigate those, contact us here or call 020 7978 1516.

Take care and stay safe,

=mc Directors