The Management Centre
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Blogs

The Management Centre

Major Donor Prospect Assessment Grid

 If you want to fund a big idea you need a BIG donor… Globally, major donor work is the fastest growing source of charitable income. Put simply, more people are richer than ever before, and the good news for fundraisers is that many of these people are becoming generous donors. However, major donors don’t have […]

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The Management Centre

Development boards

This article relates to an =mc session delivered by Angela Cluff at the IoF National Convention, 11 July 2007: Development boards – how to make the pain worth more than the gain! It describes 15 simple strategies to improve development boards. 15 strategies to make the gain worth more than the pain This article relates […]

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The Management Centre

Dispelling major donor myths

 This article is based on a ‘big picture’ session delivered at the Institute of Fundraising Convention 2008, by Angela Cluff =mc Director. The aims of the session were to challenge some conventional thinking on how to succeed with major donors and provide tips and practical strategies on how to succeed in this important area. Angela […]

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The Management Centre

Strategy for an uncertain future: Scenario Planning

 In a quickly changing and uncertain world, it often feels like traditional strategic planning with its emphasis on analysis and projection isn’t quite covering all the bases. In this article we explain how scenario planning can enable you to create flexible strategies for uncertain futures. You can also find out how Christian Aid and the […]

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The Management Centre

Interview: Dr Caroline Harper, CEO, Sightsavers.

 In the first of our series of interviews with thought leaders in the sector, Dr Caroline Harper, CEO, Sightsavers gives us insight into her experiences of leadership, the good and the bad. Dr Caroline Harper has worked successfully in leadership roles in both the private and not-for profit sectors, including Managing Director of Amerada Hess […]

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The Management Centre

Making your SMT work better: the =mc Competency Assessment Tool

 Over 3 years =mc has tested and developed a tool and workshop to help assess the ability of a SMT to work effectively. The tool identifies the individual and group competencies that contribute to success. The workshop, can help an SMT discover where it needs to improve and how to make that journey. Challenge: All […]

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The Management Centre

Quiz: how good are you at selling?

Take this quiz – just 5 questions – to see what sort of a sales person you are.

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The Management Centre

Handling challenging questions

 The ‘Any questions?’ moment in a presentation can be the most difficult. For as long as you are delivering your piece, at least you are in control. The moment you ask your audience if they have questions, you lay yourself open to any one of a number of tricky situations. In this article, we set […]

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The Management Centre

How do I have that ‘Challenging’ Conversation?

 This article explores 5 key principles to help you manage that challenging conversation effectively to ensure a good outcome for both you and them. What’s a Challenging Conversation? A challenging conversation is one where you are anxious about your ability to handle the outcome. So for example where you know that your opinions are significantly […]

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The Management Centre

How to make your ideas ‘Sticky’

 Some ideas are ‘sticky’ – that is they seem to very quickly and easily acquire status and circulation. Some of these ideas are natural – that is they have grown up seemingly spontaneously – and some have been created – consciously designed by advertising executives, marketers or charity fundraisers. This article explores how to make […]

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The Management Centre

Management: The coach approach

 A coaching approach to management – integrating the principles of coaching into the nitty-gritty, day-to-day business of managing staff – can transform performance. Alongside core skills such as questioning, listening, generating awareness, and giving feedback, the coaching approach to management provides a structure to our conversations with staff. Two helpful frameworks, created by =mc are […]

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5 ways to say no

5 Ways to say No

 I find it really hard to say no to colleagues’ requests – never mind my manager – and I feel like I’m drowning at times. Help! Ah, yes – you’re not alone. One of the biggest challenges participants talk about on our management training courses is ‘I just don’t know how to say no.’ Like […]

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The Management Centre

Unlocking Motivation in staff

 Motivation is a timeless challenge that emerges in all managers’ careers. It’s a particular challenge in the public and voluntary sectors where motivation is something managers can take for granted – assuming that their staff are inherently motivated simply because they choose to work in these sectors. In fact motivation is something managers may not […]

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The Management Centre

Building rapport

Building rapport The ability to build rapport is a key skill for non-profit managers. Armed with this skill you will be more able to persuade others- from board members to service users and even donors- to identify with you and your point of view. This article explains how to build rapport with others- drawing on […]

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The Management Centre

Making effective organisational decisions

 More and more decisions in organisations are being made by groups of people rather than individuals. This trend is increasing with the move towards self-managed teams and project based management. The groups are most often ‘natural’ function teams, but may also be individuals from across the organisation that come together to undertake a specific task […]

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The Management Centre

Collaboration & the Role of L&D

 At =mc we are increasingly being asked by our customers to help them improve their internal collaboration. This may be the result of a recent restructure that has spurred on a change in how they need to work, or perhaps because they have analysed their latest employee survey data and identified silo working as a […]

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The Management Centre

3 Myths of Talent Management

 In a sector where equality of opportunity and transparency of process are key, the concept of managing ‘talent’ can cause many an HR professional to shift uncomfortably in their seat. Questions are often raised such as: “What is talent?” “Who gets to define what it is for us?” And often most significantly: “What happens if […]

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The Management Centre

4 Top Trends in Volunteering

 Whilst the number of people volunteering across the UK has stayed relatively stable over the last decade, there have been shifts in the way people volunteer and the way organisations think about volunteering. Having worked in volunteer management for the past seven years there are four distinct trends that I feel should be part of […]

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The Management Centre

The Management Centre launches The Big Mac® Philanthropy Index V.2.0

 How do you measure and compare philanthropy in different countries, given their different economies, GDPs, cultures and attitudes to charitable giving? The Management Centre has done with the help of 40 colleagues and associates throughout the world. We’ve done this by pegging some standard donation values against the local price of a Big Mac® in […]

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The Management Centre

The power of private donors

In this article, Angela Cluff, Principal Partner Consultant of The Management Centre, a London based consultancy that works to transform the performance of ethical organisations explores why private donors are vital to your success and how you can boost your fundraising from them. Angela has been a fundraiser for over 20 years and currently works with […]

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The Management Centre

Principles of Influence

Five Key Principles There’s an extensive body of academic research which suggests there are a number of universal cross-cultural principles underpinning influence. There’s some debate about how many principles there are- with numbers ranging from 3 to as many as 10. Many of these were developed by Robert Cialdini in his book Principles of Influence. […]

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The Management Centre

Recruiting a Volunteer Chair and Board – a brief overview

In this article, =mc’s Senior Fundraising Consultant Kate Hogg gives her tips on how to find the right person to be your organisation’s Volunteer Chair. Introduction Finding an effective Chair of a top level Fundraising Board is vital to the overall success of an Appeal. It is not easy to find a person of the […]

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The Management Centre

How much do you need to change to be ready for a capital appeal?

 This article introduces the =mc readiness model and the key questions you need to ask to help decide whether your organisation is ready to run a capital appeal. We often get asked to help charities get themselves ready ahead of an Appeal. The most organised charities, like CRUK, might approach us years ahead of a […]

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The Management Centre

Too much yolk and not enough white – what’s your perceived added value?

 Economists from Adam Smith onwards argue that people will buy whatever is cheapest when offered a choice between similar options – so acting in their own best interest. But we know from experience that this is not what actually happens – people often buy products that are obviously not the cheapest or even the best […]

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The Management Centre

Earned Income – Seven Key Considerations Before You Start

 This article gives you 7 key considerations if you’re thinking about developing an earned income strategy. It draws on =mc’s commercial awareness consulting work with national and local charities – from the National Theatre to the RSPCA and from NSPCC to Crossroads Care. We have also carried out major programmes for local authority leisure and […]

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The Management Centre

The characteristics of successful change leaders

What qualities does a leader need to bring their team or organisation successfully through a change? =mc Director Bernard Ross shares 5 key characteristics and examples of his heroes in each area. Change – people can cope It’s a cliché that we live in times of enormous change. We do. But I also think there […]

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The Management Centre

Pivoting: What is it?

 In this download =mc Director Bernard Ross explains ‘What is a Pivot’ and why it is an important business tactic – as increasing numbers of organisations, commercial and non-commercial, are looking to change their business model by taking advantage of pivoting to improve results. He also offers 10 case studies that show how it can […]

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The Management Centre

I’m about to start work on my first big fundraising campaign. What can I do to make sure it’s a success?

In this blog, Sue Fisher, Director of Development at the Science Museum Group shares her top 5 tips for a successful fundraising campaign. Sue has 20 years of experience of fundraising in senior roles in the Third and Cultural sectors. At the Science Museum she has successfully led a number of capital campaigns, developed new […]

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The Management Centre

Anchors – Gaining Resourceful States

 This article explains how to use a powerful and simple psychological technique called Anchors to adopt a more positive and flexible approach to any situation. Commonly used in sport they are now popular in management settings to deal with challenging situations. Anchors You may remember the famous experiment of Pavlov, the Russian scientist. Pavlov noticed […]

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Burning platform

Create a burning platform

Urgent and important In order for people to adopt a radical strategy change they need to feel it’s important and necessary. So you need to think about how you will generate that awareness – and convey that it’s urgent and important. Unfortunately this often involves creating a pain message. A burning platform is a very […]

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The Management Centre

Scenario planning

 In a quickly changing and uncertain world, it often feels like traditional strategic planning with its emphasis on analysis and projection isn’t quite covering all the bases. In this article we explain how scenario planning can enable you to create flexible strategies for uncertain futures. This article explains what scenario planning is, how it differs […]

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The Management Centre

360º strategy for the 21st Century

For a large, international NGO that’s 60 years old, re-focussing the organisational strategy and creating genuine change is a huge challenge. How do you engage staff and stakeholders from all over the world, and persuade them to embrace change? Caroline Harper, CEO of Sightsavers International, shares the 4 Secrets of Success she used to transform […]

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The Management Centre

Influence Positioning for Success

 We’ve all been there – when two or three people leave a meeting, each with a conflicting take on what has just happened. Partly this is because we experience situations differently – we impose our own values, culture and beliefs. But, importantly, we each have an innate psychological preference for one of three distinct perceptual […]

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The Management Centre

Take charge of change – build resilience

At =mc (https://www.managementcentre.co.uk) we’re working increasingly on change issues – helping leadership groups to drive change and helping staff to cope with it. This blog is designed to offer some thoughts on how anyone – from frontliners to CEOs – can become resilient and work with, rather than against, the inevitable process of change. This […]

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The Management Centre

Three Things I’ve Learned Since Becoming a Consultant

Three things I’ve learned since becoming a consultant… We spoke to Cathy Anderson, our newest Senior Fundraising Consultant, on what it’s like to make the transition from being director of fundraising at a large not-for-profit organisation to becoming a consultant in the fundraising sector. Cathy was previously Fundraising Director at Greenpeace UK and has over […]

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The Management Centre

Appreciative Inquiry

 This article, written by =mc’s L&D consultant Yvette Gyles, explains the thinking behind one of the latest organisational development tools – Appreciative Inquiry (AI) Building on stories of success? Organisations are full of stories and story telling. What people say to each other in corridors and canteens will often become the accepted reality. Unfortunately, this […]

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Change

Change and the Role of L&D

 At =mc we are increasingly asked by our clients to deliver ‘some training on change.’ The challenge with such a request is that organisational change is a big topic. At =mc we are increasingly asked by our clients to deliver ‘some training on change.’ The challenge with such a request is that organisational change is […]

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The Management Centre

Commercial Awareness Prezi

Statutory and fundraised income are coming increasingly restricted and difficult to retain and grow. An obvious solution for many not-for-profit organisations is to grow earned income streams. This Prezi looks at commercial awareness – and how =mc could help you grow earned income. <div><br /><div>If you’re thinking about developing an earned income strategy, take a […]

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Philly Graham Consultant

Quiz: Could you cut it as a consultant?

Consultants are often asked to undertake a wide range of activities. This quiz is designed to give you an insight into the kinds of general challenges you might be asked to face as a consultant in the non-profit world. It was developed by the management consultancy team here at =mc partly for fun – but […]

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The Management Centre

The transition from colleague to manager

 As any seasoned manager will tell you, the transition from colleague to manager is tough. The first step on the managerial ladder is not without its obstacles and challenges – even more so if you are managing your former colleagues. You want to be respected, you want to be liked and most of all, you […]

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