The Management Centre
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Blogs

5 ways to say no

5 Ways to say No

 I find it really hard to say no to colleagues’ requests – never mind my manager – and I feel like I’m drowning at times. Help! Ah, yes – you’re not alone. One of the biggest challenges participants talk about on our management training courses is ‘I just don’t know how to say no.’ Like […]

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The Management Centre

Unlocking Motivation in staff

 Motivation is a timeless challenge that emerges in all managers’ careers. It’s a particular challenge in the public and voluntary sectors where motivation is something managers can take for granted – assuming that their staff are inherently motivated simply because they choose to work in these sectors. In fact motivation is something managers may not […]

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The Management Centre

Building rapport

Building rapport The ability to build rapport is a key skill for non-profit managers. Armed with this skill you will be more able to persuade others- from board members to service users and even donors- to identify with you and your point of view. This article explains how to build rapport with others- drawing on […]

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The Management Centre

Making effective organisational decisions

 More and more decisions in organisations are being made by groups of people rather than individuals. This trend is increasing with the move towards self-managed teams and project based management. The groups are most often ‘natural’ function teams, but may also be individuals from across the organisation that come together to undertake a specific task […]

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The Management Centre

Collaboration & the Role of L&D

 At =mc we are increasingly being asked by our customers to help them improve their internal collaboration. This may be the result of a recent restructure that has spurred on a change in how they need to work, or perhaps because they have analysed their latest employee survey data and identified silo working as a […]

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The Management Centre

3 Myths of Talent Management

 In a sector where equality of opportunity and transparency of process are key, the concept of managing ‘talent’ can cause many an HR professional to shift uncomfortably in their seat. Questions are often raised such as: “What is talent?” “Who gets to define what it is for us?” And often most significantly: “What happens if […]

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The Management Centre

4 Top Trends in Volunteering

 Whilst the number of people volunteering across the UK has stayed relatively stable over the last decade, there have been shifts in the way people volunteer and the way organisations think about volunteering. Having worked in volunteer management for the past seven years there are four distinct trends that I feel should be part of […]

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The Management Centre

The Management Centre launches The Big Mac® Philanthropy Index V.2.0

 How do you measure and compare philanthropy in different countries, given their different economies, GDPs, cultures and attitudes to charitable giving? The Management Centre has done with the help of 40 colleagues and associates throughout the world. We’ve done this by pegging some standard donation values against the local price of a Big Mac® in […]

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The Management Centre

The power of private donors

In this article, Angela Cluff, Principal Partner Consultant of The Management Centre, a London based consultancy that works to transform the performance of ethical organisations explores why private donors are vital to your success and how you can boost your fundraising from them. Angela has been a fundraiser for over 20 years and currently works with […]

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The Management Centre

Recruiting a Volunteer Chair and Board – a brief overview

In this article, =mc’s Senior Fundraising Consultant Kate Hogg gives her tips on how to find the right person to be your organisation’s Volunteer Chair. Introduction Finding an effective Chair of a top level Fundraising Board is vital to the overall success of an Appeal. It is not easy to find a person of the […]

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The Management Centre

Principles of Influence

Five Key Principles There’s an extensive body of academic research which suggests there are a number of universal cross-cultural principles underpinning influence. There’s some debate about how many principles there are- with numbers ranging from 3 to as many as 10. Many of these were developed by Robert Cialdini in his book Principles of Influence. […]

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The Management Centre

How much do you need to change to be ready for a capital appeal?

 This article introduces the =mc readiness model and the key questions you need to ask to help decide whether your organisation is ready to run a capital appeal. We often get asked to help charities get themselves ready ahead of an Appeal. The most organised charities, like CRUK, might approach us years ahead of a […]

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The Management Centre

Innovation Matters: the =mc innovative model

 Innovation matters. Not just to help you deal with a bad economy, but to help you thrive as you come up with new ideas in fundraising, to persuade existing supporters, staff and even board members that you’re committed to really stepping up to the mark. In this article Bernard and Paula explain the tools and […]

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The Management Centre

Too much yolk and not enough white – what’s your perceived added value?

 Economists from Adam Smith onwards argue that people will buy whatever is cheapest when offered a choice between similar options – so acting in their own best interest. But we know from experience that this is not what actually happens – people often buy products that are obviously not the cheapest or even the best […]

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The Management Centre

Earned Income – Seven Key Considerations Before You Start

 This article gives you 7 key considerations if you’re thinking about developing an earned income strategy. It draws on =mc’s commercial awareness consulting work with national and local charities – from the National Theatre to the RSPCA and from NSPCC to Crossroads Care. We have also carried out major programmes for local authority leisure and […]

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The Management Centre

The characteristics of successful change leaders

What qualities does a leader need to bring their team or organisation successfully through a change? =mc Director Bernard Ross shares 5 key characteristics and examples of his heroes in each area. Change – people can cope It’s a cliché that we live in times of enormous change. We do. But I also think there […]

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The Management Centre

Pivoting: What is it?

 In this download =mc Director Bernard Ross explains ‘What is a Pivot’ and why it is an important business tactic – as increasing numbers of organisations, commercial and non-commercial, are looking to change their business model by taking advantage of pivoting to improve results. He also offers 10 case studies that show how it can […]

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The Management Centre

I’m about to start work on my first big fundraising campaign. What can I do to make sure it’s a success?

In this blog, Sue Fisher, Director of Development at the Science Museum Group shares her top 5 tips for a successful fundraising campaign. Sue has 20 years of experience of fundraising in senior roles in the Third and Cultural sectors. At the Science Museum she has successfully led a number of capital campaigns, developed new […]

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The Management Centre

Anchors – Gaining Resourceful States

 This article explains how to use a powerful and simple psychological technique called Anchors to adopt a more positive and flexible approach to any situation. Commonly used in sport they are now popular in management settings to deal with challenging situations. Anchors You may remember the famous experiment of Pavlov, the Russian scientist. Pavlov noticed […]

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Burning platform

Create a burning platform

Urgent and important In order for people to adopt a radical strategy change they need to feel it’s important and necessary. So you need to think about how you will generate that awareness – and convey that it’s urgent and important. Unfortunately this often involves creating a pain message. A burning platform is a very […]

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The Management Centre

360º strategy for the 21st Century

For a large, international NGO that’s 60 years old, re-focussing the organisational strategy and creating genuine change is a huge challenge. How do you engage staff and stakeholders from all over the world, and persuade them to embrace change? Caroline Harper, CEO of Sightsavers International, shares the 4 Secrets of Success she used to transform […]

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The Management Centre

Scenario planning

 In a quickly changing and uncertain world, it often feels like traditional strategic planning with its emphasis on analysis and projection isn’t quite covering all the bases. In this article we explain how scenario planning can enable you to create flexible strategies for uncertain futures. This article explains what scenario planning is, how it differs […]

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The Management Centre

Influence Positioning for Success

 We’ve all been there – when two or three people leave a meeting, each with a conflicting take on what has just happened. Partly this is because we experience situations differently – we impose our own values, culture and beliefs. But, importantly, we each have an innate psychological preference for one of three distinct perceptual […]

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The Management Centre

Take charge of change – build resilience

At =mc (https://www.managementcentre.co.uk) we’re working increasingly on change issues – helping leadership groups to drive change and helping staff to cope with it. This blog is designed to offer some thoughts on how anyone – from frontliners to CEOs – can become resilient and work with, rather than against, the inevitable process of change. This […]

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The Management Centre

Three Things I’ve Learned Since Becoming a Consultant

Three things I’ve learned since becoming a consultant… We spoke to Cathy Anderson, our newest Senior Fundraising Consultant, on what it’s like to make the transition from being director of fundraising at a large not-for-profit organisation to becoming a consultant in the fundraising sector. Cathy was previously Fundraising Director at Greenpeace UK and has over […]

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The Management Centre

Appreciative Inquiry

 This article, written by =mc’s L&D consultant Yvette Gyles, explains the thinking behind one of the latest organisational development tools – Appreciative Inquiry (AI) Building on stories of success? Organisations are full of stories and story telling. What people say to each other in corridors and canteens will often become the accepted reality. Unfortunately, this […]

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Change

Change and the Role of L&D

 At =mc we are increasingly asked by our clients to deliver ‘some training on change.’ The challenge with such a request is that organisational change is a big topic. At =mc we are increasingly asked by our clients to deliver ‘some training on change.’ The challenge with such a request is that organisational change is […]

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The Management Centre

Commercial Awareness Prezi

Statutory and fundraised income are coming increasingly restricted and difficult to retain and grow. An obvious solution for many not-for-profit organisations is to grow earned income streams. This Prezi looks at commercial awareness – and how =mc could help you grow earned income. <div><br /><div>If you’re thinking about developing an earned income strategy, take a […]

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Philly Graham Consultant

Quiz: Could you cut it as a consultant?

Consultants are often asked to undertake a wide range of activities. This quiz is designed to give you an insight into the kinds of general challenges you might be asked to face as a consultant in the non-profit world. It was developed by the management consultancy team here at =mc partly for fun – but […]

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The Management Centre

The transition from colleague to manager

 As any seasoned manager will tell you, the transition from colleague to manager is tough. The first step on the managerial ladder is not without its obstacles and challenges – even more so if you are managing your former colleagues. You want to be respected, you want to be liked and most of all, you […]

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Change Management - The 5Cs

Change management: the 5Cs of change response

Change management: the 5Cs of change response   Over the years =mc has carried out a significant body of research and change work with a wide range of not-for-profit organisations. And we’ve found there are five core reactions to change, that we call the 5Cs. To be an effective change manager you need to understand […]

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The Management Centre

Are you Spock or Kirk? Choosing your strategy preference

We’re sure you’re familiar with one or more of the incarnations of the Star Trek film franchise. Two of the characters stand out for their approach to some of the big issues they need to tackle. And they have very different approaches to strategy. Kirk is famous for leaps of intuition, and ambitious have-a-go action. […]

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The Management Centre

Theory Of Change

 In this download =mc Senior Management Consultant Helen Foster explains what a Theory of Change (ToC) is and how you might benefit from one. She also explains the 10 key Steps you need to go through to develop a powerful and effective ToC. Developing a Theory of Change Most charities and not for profit organisations […]

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The Management Centre

We need to talk about Kevin (and others)

Senior Learning & Development Consultant Yvette Gyles blogs on a particularly sensitive issue faced by some fundraising professionals. At a recent training course I heard a participant talking about the difficulties she’d had with Kevin – and indeed Roger, Sam and Helen too. The problem was that whenever she had a meeting with one of […]

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Teams: the right ingredients

Effective Teams – The Right Ingredients?

In this blog post, Philly Graham, Senior Learning & Development Consultant at =mc discusses teams, and considers 5 key elements of effective teams. When I joined =mc I was made to feel very welcome by my new team and I was reminded just how much I value good teams. And I believe I’m not alone in this. […]

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The Management Centre

Welcoming Yvette and Philippa to the Team

Welcoming Yvette and Philippa to the Team We are pleased to announce two new additions to the =mc Learning and Development team: Philippa Graham and Yvette Gyles. We asked them a few questions to get a bit of background information as an introduction. What were you doing before =MC? Philippa I was a corporate fundraising […]

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5 ways to say no

5 Tips for Staying Productive

It is often very hard to stay productive if you’re at the office every working day, particularly when it comes to managing your time when you have different streams of work coming your way – how do you prioritise? We asked =mc’s Office and Practice Manager, Lauren Huseyin. Lauren often has to manage many different […]

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