The Management Centre
yvette@managementcentre.co.uk
yvette@managementcentre.co.uk
Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]
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On our management programmes we regularly discuss what it means to be a great manager. When we ask people what they themselves want from their managers we continually hear the five key themes: direction, openness, modelling, trust and challenge. Direction We want our managers to provide us with a sense of direction. In order to […]
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Development enables your team members to grow in their role, to feel stretched and supported, and to stay motivated and engaged. One of the main benefits people value in their role is the opportunity to increase and refine their skills. Indeed, one of the main reasons people cite when leaving an organisation is the need […]
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Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]
Read more
Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]
Read more
Fun activities to include in your online team meetings We all know how enjoyable it is when we work within a close and supportive team. A team where people know and trust each other, where energy is high and the team solves problems together, spots opportunities together and creates new approaches together. Over the last […]
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In this blog Charlie Scott outlines why motivation is important, and how leaders can encourage others Motivation is energy People who are motivated perform their jobs more effectively. They are more creative, flexible, and healthy. They have the energy and commitment to do what is needed today and to welcome what might be needed tomorrow. […]
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No doubt lots of managers in charities and not-for-profit organisations have had to have some tricky conversations, and for some managers there are more to come. Getting prepared is vital. But no matter how well you prepare for challenging conversations, the other person involved is bound to react in some way. So: what do you […]
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Welcome to the Safe Space – where managers can share their issues and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]
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A crucial skill we all need at work is the ability to facilitate high quality discussions and gain agreement about the way forward. Whenever you run a meeting, you can use effective facilitation to assess opportunities, solve problems, create new ideas and action plan. With a huge increase in on-line meetings, great facilitation skills are […]
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Leading in the not-for-profit sector can be tough. Most of us hold these leaders to higher ethical standards than those in the commercial sector. We expect them to be principled. We need them to do the right thing and encourage trust. In short, we need these leaders to model the values that their organisations promote. Thankfully, […]
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We all know that effective communication is crucial at work. When conversations are easy and free flowing, we work easily with others, solve problems and have fun. But some conversations are less straight-forward. These conversations can make us uncomfortable and put us on edge. They make us worry about what the other person really thinks […]
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Welcome to the Safe Space – where managers can share their issues and gain advice from top learning & development consultants. Here at =mc, we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]
Read more
We’re delighted to share with you episode 6 from Marie Curie’s internal podcast series aptly named The L&D Podcast. In this episode, Madeleine White, Learning & Development Co-ordinator at Marie Curie interviews =mc Director Laura Slater on what it’s been like to be furloughed, and how it feels returning to work. The podcast series began […]
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In every high performing organisation you’ll find brilliant leaders, and brilliant managers. Both these roles are needed for very different reasons. Why do we need brilliant leaders? Great leaders provide us with a vision we can get behind and believe in. This whole-hearted belief is necessary for us to overcome the obstacles that will inevitably […]
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Have you been keeping an eye on culture in your team or organisation lately? Admittedly for managers and leaders, there has been a lot to think about in the past eighteen months. Shifting to home working, locking down, unlocking, risk assessments, reallocating budgets, planning ahead, supporting wellbeing, making changes, introducing new ways of working. All […]
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Welcome to the Safe Space – where managers can share their issues and gain advice from top learning & development consultants. Here at =mc, we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]
Read more
Last week, Matthew Sherrington wrote that managers and leaders are gaslighting their staff in the charity and not-for-profit sector by creating toxic work cultures (see Matthew’s blog here). The drive to do more, more, more – and yet never doing enough can be overwhelming as demand for services and support is endless. This is then […]
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How to ensure people learn, develop and feel invested in – no matter how small your training budget is. This time last year the CIPD released their latest learning report[1], and whilst not entirely surprising, it highlighted that charities and non-profit organisations have very tight training budgets. The Covid-19 pandemic has meant shifting resource and […]
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The challenge: The world is a mess, or rather the world feels a lot messier than it did in 2019 – largely due to the Covid-19 pandemic. The pandemic was tough to deal with and yet the need to deal with it we had to do. It was challenging in different ways. For some of […]
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Avoiding the parenting penalty – take a flexible approach to ensure working parents and carers can be at their best. Charity and non-profit managers know that supporting working parents and carers makes sense. The majority of people working in the voluntary sector are women[1] and being a working parent or carer is on the rise […]
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Covid-19 has presented leaders with a huge amount of challenge and organisational change. Getting your teams and services functioning during lockdown alongside handling the related upheaval has not been easy or straightforward. However, as we move through June and restrictions start to ease across the UK and Europe, it would be tempting to think the […]
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Accelerate learning to help your team through the challenges Lockdown may be easing here in the UK, but things are going to be tough for a while for charities and non-profits. Some organisations have restructured their teams and services to meet emerging and emergency needs. Some people are returning from a period of furlough, into […]
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Fundraising at the moment is hard but has never been more essential. Your fundraising team might be feeling anxious, discouraged or isolated. You can help them stay engaged and motivated by taking these five steps: 1. Be available: Establish regular check-in calls to ensure your team members don’t feel isolated. Use video calls and virtual […]
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It’s a strange new reality that we were plunged into when Covid-19 reached our shores. With 14 weeks of lockdown under their belts in the UK people started to discover how resilient they felt and are continuing to learn about this as the world moves on. And let’s be clear about that: resilience is not […]
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Managing a remote team of people – who are not sitting anywhere near you and may not even be in the same time zone – can be a huge challenge. How do you make sure out of sight isn’t out of mind, especially when you might have been used to seeing at least some of […]
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We all have busy days at work. We all have bad days at work. And sometimes the pressure can be a bit too much. We asked participants at our last Managing Multiple Priorities course what they did to handle pressure and stay productive. Here are their top ten tips: 1. Be prepared Recognising that we […]
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Sound confusing?! In this short video, =mc consultant Georgina Wright explains why saying yes to everything at work doesn’t actually pay off in the long run. Consider the options, and make a conscious decision. For further tips, tools and models to help you make the most of your time, take a look at the related […]
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It is a universal truth that during our working lives, we will not always agree with our colleagues. There are always going to be times when we need to have difficult conversations or overcome tricky differences. Here is an example: Recently I had a catch up meeting for a project I’m working on. There was […]
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Moving into your first role as a new manager is a big deal. In fact, it’s probably the biggest step you can take in your career. Once you’re on the management ladder, climbing it gets easier with time and practice. But the first step is fraught with challenges and difficulty. With so much change happening […]
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This video explains how the three elements of face to face communications (as researched by Albert Mehrabian) work together to deliver your message. Using a mismatch of body language and tone compared to your words can lead to your message being lost or misconstrued. Match all three to have the biggest impact. Laura Slater, =mc […]
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In this blog, =mc Director Charlotte Scott asks leaders to take a look under the rock… Leaders who want to do the very best for their team and organisation tend to have some awareness of their impact on their teams already. Especially in the charity, social and public sectors. We like to think that we […]
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Leadership in fundraising organisations Leadership. It’s a big word and covers so many things. And it feels like the very notion of leadership is changing, morphing and growing. Being a charity leader means much more than simply being the boss, holding a senior position in an organisation, and calling all the shots. And there are […]
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Time management. It’s a popular topic in management training. Whichever way you look there is something else demanding your attention and therefore your time – and it can feel like drowning. To compensate we set up many systems to do the time management for us: email, diaries, shared calendars, spreadsheets, trackers, applications, phone alarms, meeting […]
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It’s an interesting and challenging time in the world of Fundraising. Never before has there been such intense scrutiny on equality, fairness and safeguarding. In the wake of the #metoo movement people are speaking up and asserting their rights. Diversity is being recognised for its importance. However, making yourself heard and recognised is not always […]
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Fresh from her session on assertiveness with Ruby Bayley-Pratt at this years Institute of Fundraising Convention, =mc Director Yvette Gyles offers insight into why training is not always the solution. When we get calls asking us to come in and provide mandatory training for all staff / managers / leaders in order to ‘fix’ them, […]
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In this blog, =mc Director Yvette Gyles shares the secrets of leading without knowing everything. Recently, I have been running a lot of training programmes for Future Leaders. These are experienced managers or experts, looking to develop their leadership capability. Sometimes they have people management responsibility, and sometimes they need to lead people through influence […]
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Over the course of my career I have been very fortunate to have support from some brilliant people. I genuinely would not be where I am today without the input, insight and inspiration from my mentors – and indeed, my mentees. A mentor can be defined as simply as ‘an experienced and trusted advisor’. But […]
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Investing in developing your team or your whole organisation is a bold commitment. Choose the right training and it can help you improve productivity, achieve more goals and make a lasting difference to working life. Get it wrong and you’ve invested money from the shrinking (or non-existent) L&D budget and simply opened a can of […]
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Working in local government has never been so tough. The economic, political and social context means more and more services are feeling the strain. The outlook is a bit on the bleak side, with damning reports from the UN on UK austerity highlighting a disconnect between policy and reality. For many leaders of councils, this […]
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