The Management Centre
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Insights

Personal Brand

Making an Impact: Creating a Personal Brand that works for you

Making an impact isn’t always easy. In this article, Philly Graham, Senior Learning & Development Consultant at =mc and accredited coach, explains how developing your personal brand can help. What is personal branding? Personal branding is “the process whereby people and their careers are marketed as brands.” The concept of personal branding suggests that success can come […]

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The Coaching Approach to Leadership

You step up – I’ll step back: the coaching approach to becoming a leader

=mc Learning & Development Consultant Laura Slater blogs on a the benefits of using the ‘coach approach’ with your teams. Here at =mc we know that stepping into leadership is a big deal. As you become more senior in an organisation, an exciting aspect of moving up is being able to actually set the direction for your team […]

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The Management Centre

7 Top tips for managing at a distance

Managing an ‘invisible’ team of people – who don’t sit anywhere near you and may not even be in the same time zone – can be a huge challenge. How do you make sure out of sight isn’t out of mind? Yvette Gyles, Assistant Director of =mc, looks at how to manage effectively at a […]

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Henley Business School

Case Study: Henley Business School

Enabling collaboration through a common approach to project management The University of Reading is ranked in the top 1% of universities worldwide with 17,000 students from 150 countries. It is famous for its research in business, agriculture and meteorology. Introduction In 2008 the Henley Management College became part of the University of Reading, in a […]

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Facilitation-Skills

Facilitation skills

Team days, focus groups, planning sessions – they’re all about getting specific outcomes from a finite amount of time. They’re about bring groups of people together – people who might not know each other – to work towards a common goal. A skilful facilitator can be the catalyst for consensus and output. The alternative – leaving the group […]

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Generating-commerical-income

When fundraising is not enough – generating commercial income

With funding and fundraising coming under increasing pressure, organisations are looking to raise money in new ways, and for many this means generating income through commercial activities. It’s an attractive proposition – additional money with ‘no strings’ – but what should you be considering before taking the plunge? And how might going down this route […]

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Time-Management

Use your brain and manage your time

It is a truth universally acknowledged (or very widely, anyway) that good time management and prioritising our activities are key to helping achieve high pay-off results. It’s also true that too often it can be difficult to focus and stay on track – especially when things are really busy. At that point it’s all too […]

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5 ways to stay calm

5 ways to stay calm and carry on

Bad day? How to control your responses, and not let your emotions control you. We’ve all had bad days – and bad interactions with other people. You know the ones – where you feel the prickle of anger or upset, surges of frustration or even crushing levels of disappointment. These sometimes overwhelming feelings are the […]

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Cinema For All

A journey through film and fundraising

This guest blog is written by National Arts Fundraising School Alumna Deborah Parker, Chief Executive Officer at Cinema For All. We caught up with Deborah at a recent Alumni event and asked her to share her story since attending the School seven years ago: In 2009 I was working for one of the old Regional Screen Agencies in Manchester […]

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West Kent Housing Association logo

Case Study: West Kent Housing Association

Developing line managers for an evolving culture West Kent Housing Association (West Kent) is a vibrant, community-based business providing affordable homes and services to people living in the towns and villages throughout Kent. Established in 1989, they were one of the first large scale voluntary transfers of local authority housing. They were the first ‘excellent’ […]

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Evolve Housing and Support Case Study

Case study: Continuous development and managing talent at Evolve Housing + Support

(previously South London YMCA) provides a range of supported housing services for 545 homeless people Croydon, Bromley, Lambeth and Kensington & Chelsea. Over the last five years, they’ve transformed most of their properties through a £25m redevelopment programme, so that those living in them have a better chance to turn their lives around and live […]

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Making your Case

Making your case

This download is adapted from the book The Influential Fundraiser by =mc Directors Clare Segal and Bernard Ross. (Wiley, 2008) The ideas below are designed to help you shape your fundraising proposition – often expressed as a case for support – and make sure it is organised for maximum impact on the prospect or donor. […]

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MS Society

Case Study: MS Society

When Paul Amadi took up the reins as Executive Director of Fundraising at the MS Society, it was an exciting time of change. There was an ambitious, new organisation strategy. A 10 year, £100M research appeal had started. A new marketing strategy was in development… and a fundraising improvement programme was building on the outcomes of […]

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9-Fundraising-Nos

Fundraising: The Nine Fundraising Nos

Fundraisers are worried about donors saying ‘no!’ This article explores the idea developed by =mc directors Clare Segal and Bernard Ross in their book The Influential Fundraiser (Wiley 2010) that there are 9 different ways in which donors say ‘No’ and how to respond. The starting point is that No normally means “ask me a better […]

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Belbin: High Performing Teams

High performing teams: Belbin’s team roles

If you’re keen to explore more team working methods, have a look at our Project Management training page, or get in touch to ask about including Belbin roles in in-house training. Have you ever been part of a team, which, despite all your efforts, consistently fails to deliver? Or lucky enough to be involved in […]

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Effective-Delegation

Effective delegation

As a project manager, does it sometimes seem that your projects have got out of hand? That there’s so much you need to do that you’re almost suffocating under the weight of it all? Do you have a nagging thought that there must be a better way to get things done? This article explains how […]

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Giving-and-receiving-feedback

Giving and receiving feedback

Giving good feedback is an essential part of a manager’s role, not only to get the best outputs, but also to motivate and develop staff. It is doubly important when dealing with a performance challenge of some sort. But no one said it was an easy part of a manager’s job. Fortunately, there are a […]

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Effective Leadership

Leadership: 5 practices of effective leaders

In any senior manager’s career, the transition from manager to leader can be a tricky one. In any manager’s career, the transition to leader can be tricky. How do you lift yourself up from the operational to the strategic? What are the secrets to providing visionary leadership? How can you inspire and lead change in […]

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Behavioural Economics Brain

I want you to want to learn. Is Behavioural Economics the breakthrough we’ve been waiting for in L&D?

In this article, =mc’s Senior Learning & Development Consultant, Philly Graham looks at an important new framework, behavioural economics, and what it can teach us in learning & development. At =mc we are constantly reflecting on what could improve training and development initiatives, especially in terms of supporting real change in organisations. A challenge that is often cited to […]

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Yvette Gyles

I’m the boss now! Top tips for new managers to make a successful transition into management

Moving into your first role as a new manager is a big deal. In fact, it’s probably the biggest step you can take in your career. Once you’re on the management ladder, climbing it gets easier with time and practice. But the first step is fraught with challenges and difficulty. Building on last year’s Emerging thoughts […]

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The Management Centre

Change and the leadership challenge in housing

Social housing needs skilled managers and strong leadership to lead others through change and protect its social purpose. Housing associations have a core social purpose – to support those in need, ensuring strong communities and to do so in a way that empowers individuals to lead healthy, happy, and secure lives. However, we know from […]

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The Management Centre

Where to focus in arts fundraising: Start, Stop, Consider

Last month 29 arts and culture fundraisers came together for the intensive, immersive – and hugely enjoyable – experience that is the National Arts Fundraising School. Three days into the 6-day programme, we asked them to reflect on three clusters of action: things they wanted to start doing things they wanted to stop doing things they wanted to consider further We’ve […]

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behavioural economics websites

10 ways to increase donations through your website

Behavioural Economics is changing our understanding of how people make decisions. While we like to think we are rationale, considered beings, the majority of our daily decisions are made quickly and often irrationally. This has huge implications for us as fundraisers, not least in the way we engage with donors making ‘impulse’ or ‘spur of the […]

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The Management Centre

5 energisers for team meetings and away days

In the blog below, Learning & Development Consultant Philly Graham shares 5 practical energisers to help bring teams together. Before you read on… if you’re fed up of enforced fun with no clear output from your standard summer away-day we want to hear from you. =mc‘s tailor made away-days for teams are more fun, more […]

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Why is your change process failing?

Why is Your Change Process Failing?

This article introduces =mc’s adaptation of Kotter’s change model, redeveloped especially for the ethical sector. Discover the benefits of using this approach, and the pitfalls of not. For those of us in the charity, public and arts and culture sectors, it’s now generally recognised that to stay relevant, to improve results, and to adapt to […]

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Building New Ideas

Building New Ideas

One good, workable idea often comes from two others being combined. For example, Johannes Gutenburg, the 15th Century inventor of the printing press, combined the idea of the pressure provided by a wine press, with the idea of the imprint put on coins in the city mint. His printing press with moveable type was a […]

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The Management Centre

Being new – 5 things you need to do

I started my new job as a consultant at =mc today. And one of the first things they asked me to do was to write a blog… So I decided that I needed to learn from my past experience of changing jobs. After all I have done this before First I noticed there are two […]

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The Management Centre

7 things to think about when managing challenging people

In this blog =mc’s Assistant Director Yvette Gyles looks at 7 key questions to help you work out how best to manage challenging people. As a manager, one of the most difficult things to deal with is managing ‘challenging’ people, whether it’s because you don’t get on with them on a personal level, or they’re not […]

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The Management Centre

National Arts Fundraising School Alumni – our greatest challenges

In this blog, =mc Senior Consultant Philly Graham writes about the recent reunion event held for 20 arts fundraising professionals who have been on the National Arts Fundraising School (a week long residential programme run by The Management Centre). There was a great gathering of minds last week, while some of the National Arts Fundraising School alumni […]

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The Management Centre

Being productive – 5 ways of staying on track

Dealing with a seemingly never ending to-do list and constant interruptions can seem overwhelming at times – read on to discover ways of thriving in a busy environment with this blog by Yvette Gyles, Assistant Director at =mc: Being Productive – 5 ways of staying on track Staying productive is tricky. We all have moments […]

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The Management Centre

Why do projects fail?

In this blog =mc‘s Senior L&D consultant Philly Graham shares ideas on why certain projects fail and what you can do to avoid this. Why do projects fail? Depressing though it is, I think we can all say we have been involved in a project that has gone wrong in some shape or form. But […]

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The Management Centre

Beyond the Induction — 5 things you need to do to help your colleague

The latest post from our new Learning and Development consultant Yvette Gyles is around what you can do to help out a new colleague. Following on from the post I wrote last week, I’ve been thinking about the support I’ve been getting in my first few days here at =mc. I’ve had great support, and […]

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The Management Centre

Don’t fundraise in India, train fundraisers in India

In this post, guest blogger John Godfrey shares his thoughts on fundraising in India.  John is a fundraising consultant and trainer in Australia, New Zealand, Singapore and India. As well he is a PhD candidate at Swinburne University, Melbourne researching HNWI philanthropists in India. He blogs and writes articles for fundraising publications including NPQuarterly Newswires. He […]

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The Management Centre

Emergency giving – a personal view

In this blog, Angela Cluff gives a personal perspective on fundraising appeals, and the impact of statistics versus individual stories on giving. It’s been a busy few days, so good to relax on the sofa, glass of wine in one hand, football on in the background and catching up on Twitter. This caught my eye. […]

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The Management Centre

Four ways to ensure learning transfer

In this blog, =mc’s Senior Learning & Development Consultant Charlotte Scott shares four ways of ensuring that the learning you’ve invested in is passed on and applied throughout your organisation. If you’ve spent time and money on training and development (or are thinking about doing so), this blog is a must-read!   Four Ways to […]

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The Management Centre

How can I engage people in my change?

In this blog, =mc‘s Principal Learning & Development Consultant Charlotte Scott shares insights on how to engage staff throughout a change process, by first analysing what’s driving the change. How can I engage people in my change? Question: From Charity CEO: We are a growing organisation, and our programme work has grown significantly in the […]

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The Management Centre

How do I build a successful career journey?

In this blog, Senior Learning & Development Consultant Laura Slater shares three key ideas for creating a successful career path… How do I build a successful career journey? From Forest Ranger to Learning & Development Consultant in six years is quite a journey. It’s a journey that has taken me to exactly where I want […]

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The Management Centre

5 Lessons from the Battersea Arts Centre Phoenix Fund

In this blog, we look at Battersea Arts Centre’s Phoenix Fund campaign (born after the devastating fire in the Grand Hall) and discuss what worked well and how other organisations can learn from it. 5 Lessons from the Battersea Arts Centre Phoenix Fund The fire that devastated the Grand Hall at Battersea Arts Centre and […]

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coffee & macaroon

Behavioural Economics in fundraising: Time to get on board?

=mc director Bernard Ross and Omar Mahmoud Chief of Market Intelligence, UNICEF International presented a session at the National Fundraising Convention on behavioural economics. Below Omar Mahmoud suggests some of the issues they talked about. Based around their forthcoming book Change for Good, Using Behavioural Economics for a Better World. Behavioural economics – why it’s time for […]

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The Management Centre

Once again charities are being accused of irresponsible behaviour towards vulnerable donors. What should we be doing to avoid this?

In this blog, =mc Fundraising expert Angela Cluff discusses the impact of the recent Olive Cooke story on charities and non-profits. Discover (or remind yourself) what works, what doesn’t, and what’s best for your donors… Whatever the truth of the circumstances behind the sad death of Olive Cooke it raises serious issues for leaders in fundraising […]

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