The Management Centre
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Leadership & Management

Intelligent Leadership

Leadership: finding your style

Managing a team and maintaining – or even upgrading – their performance is a big, time consuming job, however experienced you are. Supervision sessions, coaching, advice, support all take up big chunks of your time – time away from your ‘own’ work. So the question is, how can you maximise the positive impact you have […]

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Wealden DC

Impact Report: Leading Managers to Lead

Using blended learning and leadership support to build management cohesion, competence, confidence and connection in a local authority context. Wealden District Council is hugely ambitious. From handling one of the largest volumes of planning applications in the UK, to an unwavering commitment to sustainability and the environment, their strategic aims are clear: to ensure everyone […]

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Great Leadership – what it is and what happens when you do it too much.

Leadership is multi-faceted and complex. That’s why there are so many books on the topic as well as blogs, videos, articles, training courses and podcasts. At =mc Learning we know this from our leadership courses, which often start with the following questions: what do you think are the characteristics of effective leaders? Who do you […]

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Starting a new job in a hybrid world

Starting a new job always comes with a mix of excitement and trepidation, as you wonder what it’s going to be like. Working in multiple locations also comes with its own challenges. Here at =mc we’ve always worked in a hybrid model: some office time, some home time, some on-site time. And that model seems […]

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Common Project Challenges – and how to deal with them

Throughout any project there are challenges that can spring up, and attempt to take us off track in progressing our projects. Even when we’ve carefully laid out our project plan; the context, our stakeholders, and even our own project team can throw a spanner into the works. Throughout our Project Management training programmes, we find […]

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Safe space logo

Safe Space #9 – what can a manager do about racism at work?

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Safe space logo

Safe Space #8: Poor performance and personal problems – what should I do?

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Safe space logo

Safe Space #7: I’m managing my best friend

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Gold five

Five characteristics of great managers

On our management programmes we regularly discuss what it means to be a great manager. When we ask people what they themselves want from their managers we continually hear the five key themes: direction, openness, modelling, trust and challenge. Direction We want our managers to provide us with a sense of direction. In order to […]

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seedling

Five top tips for planning your team’s development

Development enables your team members to grow in their role, to feel stretched and supported, and to stay motivated and engaged. One of the main benefits people value in their role is the opportunity to increase and refine their skills. Indeed, one of the main reasons people cite when leaving an organisation is the need […]

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Appraisal

The appraisal is dead. Long live the appraisal.

=mc Director and L&D specialist Yvette Gyles blogs on the pros and cons of appraisals… Tis the season for performance reviews – well, it seems that way to me. But with a global pandemic disrupting our working patterns and processes, I’ve been taking the opportunity to ask charities, non-profits and public sector HR teams if […]

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Safe space logo

Safe Space #6: I’m managing people I’ve never met… Help!

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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flowers in a heart shape

Motivating others: how to be an encouraging leader

In this blog Charlie Scott outlines why motivation is important, and how leaders can encourage others Motivation is energy People who are motivated perform their jobs more effectively. They are more creative, flexible, and healthy. They have the energy and commitment to do what is needed today and to welcome what might be needed tomorrow. […]

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smashing a piggy bank

Tight training budget? Then focus on learning

How to ensure people learn, develop and feel invested in – no matter how small your training budget is. This time last year the CIPD released their latest learning report[1], and whilst not entirely surprising, it highlighted that charities and non-profit organisations have very tight training budgets. The Covid-19 pandemic has meant shifting resource and […]

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distance manager

8 Top tips for managing at a distance

Managing a remote team of people – who are not sitting anywhere near you and may not even be in the same time zone – can be a huge challenge. How do you make sure out of sight isn’t out of mind, especially when you might have been used to seeing at least some of […]

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Shouting

New managers – watch out for these common mistakes!

In this video we introduce two of the common mistakes made by new managers, and how to avoid them. For further information on management skills and tools, take a look at the Emerging Managers Programme.

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Leaders - what is your style?

Leaders – who do you think you are?

In this blog, =mc Director Charlotte Scott asks leaders to take a look under the rock… Leaders who want to do the very best for their team and organisation tend to have some awareness of their impact on their teams already. Especially in the charity, social and public sectors. We like to think that we […]

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Delegating effectively

Management essentials – how to delegate effectively

Being a manager means taking on more responsibilities and also letting go of others. However, as much as we know delegation is a good thing – we still struggle to do it well. Delegation provides your team with learning opportunities, development projects, balances workload and gives room for new insights. As a manager though you […]

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Pens

Developing teams for high performance during times of change

I’ve been working with managers and leaders in public sector organisations for some time now. It’s still a bleak picture for many: a lack of central funding and increasing demand means crucial services are under more and more pressure. In nearly every programme I’ve delivered I have been asked to help managers with leading their […]

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Management for softies

Management is for softies – but it gets solid results: Bob’s story

When we put together management training, we like to involve potential participants in the design. This co-creation approach has some real benefits – participants are engaged early on, and we can understand exactly what their management challenges are and ensure the training is tailored to meet their needs. We also find out what their teams […]

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Emotional intelligence in leadership

Emotional Intelligence in Leadership

Following on from a previous article on Emotional Intelligence at Work, we explore why emotional intelligence (EI) is especially important for leaders. What is EI and why does it matter? Emotional intelligence is defined as a critical group of non-cognitive skills, capabilities and competencies which help individuals to control and manage their emotional response to […]

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Worst boss Ever?

Your Demon Boss: do you really have the worst manager ever?

Great managers are an asset to any organisation. They engage, inspire and motivate their staff to achieve results. Their staff feel like valued team members. A ‘bad’ boss, on the other hand, can leave people feeling demoralised. They reduce trust, inhibit creativity and innovation and can set staff up to fail. So just how badly […]

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West Kent Housing Association logo

Case Study: West Kent Housing Association

Developing line managers for an evolving culture West Kent Housing Association (West Kent) is a vibrant, community-based business providing affordable homes and services to people living in the towns and villages throughout Kent. Established in 1989, they were one of the first large scale voluntary transfers of local authority housing. They were the first ‘excellent’ […]

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Evolve Housing and Support Case Study

Case study: Continuous development and managing talent at Evolve Housing + Support

(previously South London YMCA) provides a range of supported housing services for 545 homeless people Croydon, Bromley, Lambeth and Kensington & Chelsea. Over the last five years, they’ve transformed most of their properties through a £25m redevelopment programme, so that those living in them have a better chance to turn their lives around and live […]

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Giving-and-receiving-feedback

Giving and receiving feedback

Giving good feedback is an essential part of a manager’s role, not only to get the best outputs, but also to motivate and develop staff. It is doubly important when dealing with a performance challenge of some sort. But no one said it was an easy part of a manager’s job. Fortunately, there are a […]

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Pope Francis

It’s tough at the top: What leaders can learn from the Pope and David Moyes

It’s a tough time to be a change leader. In this blog I compare the contrasting fortunes of two high profile leaders, Pope Francis and David Moyes. Over the last year these two high profile figures have had different fortunes – what can we learn from them? (This blog was inspired by, and draws on, an […]

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Housing and Care 21

Case study: Housing & Care 21

Driving culture change at Housing & Care 21 Housing & Care 21 are the UK’s largest non-profit care provider and a national leader in providing innovative, affordable housing for older people. Their strong belief that later life should be happy and fulfilling, has lead to them supporting over 28,000 people across the UK with essential […]

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The Management Centre

Case study: Organisational integration at The Manchester Museum

The Manchester Museum is unique. In no other university can you find such an encyclopedic compendium of human creativity from every corner of the globe, alongside evidence of the evolution of the planet over the last 4.6 billion years. Breaking down silos was a key goal and =mc was able to help in a number […]

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