The Management Centre
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Insights

Time for change

How to handle your worries about change

Help! It’s all changing! Hardly a week seems to go by these days without someone asking me about change and how to manage change at work. The world is changing, our sector is changing and our jobs are changing. Whether you’re a manager driving change in your organisation, or a member of staff implementing change, […]

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L&D

Case study: Partnership skills – encouraging a collaborative approach to data culture at UNICEF UK

UNICEF UK (UUK) is part of UNICEF’s global network. It raises money for their work with children and children’s rights worldwide. Accurate, up-to-the-minute information – data – is a key element in UNICEF UK’s very successful fundraising operation. And how that data is managed across the organisation is increasingly significant to their work. Challenge Supporter […]

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Presentation nerves

Problems with Presenting? Get a grip!

In this blog, =mc Assistant Director and L&D consultant Yvette Gyles shares three top tips for giving memorable, impactful presentations that you can enjoy, rather than dread

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Management for softies

Management is for softies – but it gets solid results: Bob’s story

When we put together management training, we like to involve potential participants in the design. This co-creation approach has some real benefits – participants are engaged early on, and we can understand exactly what their management challenges are and ensure the training is tailored to meet their needs. We also find out what their teams […]

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To-do list

Leave me alone! How do I know I’m making progress when my to-do list just won’t go away?

Whether you are a fan of the ‘to-do’ notepad, post-it piles, scrap paper, a bullet journal, or =mc’s Action Sheets – sometimes even looking at the number of things that need to be done can be utterly overwhelming. And make you hate the list that itself seems to be nagging at you. When you’re up […]

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NAFS Webinar 2017

19 years after NAFS – is the learning still useful?

In this guest blog, National Arts Fundraising School alumna Fiona Mason, now a freelance writer, arts consultant and Development Manager for Pacitti Company, shares her story since attending the School. It’s a bright, crisp November day in 1998 when I arrive at the country house hotel outside Bath, Gloucestershire, for the National Arts Fundraising School […]

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Anthony Nolan

Case study: Engagement Strategy Development at Anthony Nolan

Anthony Nolan is the leading UK charity working in the areas of leukaemia and haematopoietic stem cell transplantation. It recruits individuals to a national donor register and carries out research to help make bone marrow transplants more effective. Their vision is to save and improve the lives of everyone who needs a stem cell transplant. To succeed in this ambition, […]

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Platform-Shoes

Stop ‘asking donors for money’ right now!

=mc Director Bernard Ross bucks against the latest fundraising trend… and with good reason. Sometimes I feel like I’ve been transported back into the arts and culture world of the 1970s. To be honest it’s not all bad. I mean I could live with the bad hair, the purple nylon velour loon pants, and even […]

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Northern Broadsides

Creating the Fundraising Ninjas at Northern Broadsides

In this guest blog, Kay Burnett, Creative Projects Development Manager at Northern Broadsides shares her experience on the National Arts Fundraising School. Right – Kay Burnett on NAFS 2017 Working for a company that has a small core of four full time staff means that we all wear many different hats.  So, when the issue of […]

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Appraisal

The appraisal is dead. Long live the appraisal.

=mc Assistant Director and L&D specialist Yvette Gyles blogs on the pros and cons of appraisals… A few weeks ago I was having dinner with a number of ex-colleagues, all in HR and working in the City in various commercial and professional services companies. Ever one to take advantage of a situation, I seized the […]

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Age Exchange

Case study: Building sustainability at Age Exchange

Age Exchange was formed in 1983 as a specialist reminiscence charity, and over the years has developed new ways of working to reduce loneliness and isolation. For the past 15 years, due to a growing older population, the charity has expanded its work with people who have found themselves as carers for older relatives and […]

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Project Management Stakeholders

Managing Project Stakeholders

Help! I need to manage my stakeholders and I don’t know where to start. As a project manager it’s important to know and understand who your stakeholders are and how to manage your relationships with them. People can make or break a project so handling your stakeholders well is essential. At =mc we define stakeholders […]

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Think Feel Do

Getting people on board – the elevator pitch

To be an effective leader you need to get people engaged with your ideas and work – whether it’s a senior manager to agree a new way of working, a colleague to help with your project, or support from a funder or external stakeholder. Whatever the situation, bringing people on board is critical to success […]

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Crowdfunding

Crowdfunding, Gift Horses and their Dental Work

I was recently sent an interesting report on crowdfunding by a participant on the National Arts Fundraising School – and specifically a scheme that’s been successfully run in Plymouth. At first the results look really impressive – and the follow up up report reinforces this. But after an interesting debate at the school I decided […]

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Caroline Notman St. Aloysius

Fundraising Adventures – Arts to Education

Guest blog: Caroline Notman, Director of Development & Alumni Relations, St. Aloysius’ College The National Arts Fundraising School will be in it’s 30th year come 2018, having trained over 1,300 fundraisers helping them to raise £300M+ for their organisations. One of the most rewarding parts of running the School is hearing from past Alumni, how […]

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Into Film Logo

Case study: Delivering change at Into Film

Into Film is a national agency working throughout the UK to engage children and young people in film and cinema. Their focus is educational, supporting teachers and educators to achieve a wide range of learning outcomes using film. The programme includes a network of extra-curricular film clubs, resources to use in clubs and in the […]

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Project Management Graphic

What skills do I need to be a good project manager?

In this blog =mc‘s Learning & Development Consultant Laura Slater shares practical tips on how to become an outstanding project manager, and introduces the highly effective =mc Systems Model. What skills do I need to be a good project manager?

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different social styles

Do you need to influence your manager?

Watch what you say… If you want to have a good relationship with your manager, the best thing to do is to perform your job well. But there will be times when you need to actively influence him or her – to get help or resources, to get buy-in for your ideas, or to raise […]

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Legacy Foresight

Legacies: an untapped income stream for UK arts organisations?

In this guest blog, Meg Abdy, Director at Legacy Foresight shares insights on legacy fundraising for arts organisations.  Legacy Foresight and Arts Quarter LLP recently teamed up to research legacy fundraising in the UK arts community, building on previous surveys in 2010 and 2012. We looked to explore current levels of investment in legacy fundraising – both […]

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Project-Planning-Tools

Project planning tools

=mc’s new updated version of the systems approach to project management offers you the solution to a range of challenges whether you’re a multi national humanitarian INGO or small art gallery that needs to see every exhibition as a mini-project. Among the organisations who’ve used the =mc Systems Model are: Project working is becoming the […]

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Money mailbox

So you think you’re clever? Three things you can learn from email scammers

As fundraisers we often think we’re very clever – using sophisticated techniques from marketing, from neuroscience and from psychology to share and organise our powerful and engaging messages. When we’re feeling down about our low response rates – clearly the failing of our unsophisticated audience – we can always go into our spam folders to […]

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Valentine’s Day? Donor love? Be over it…!

=mc Director Bernard Ross blogs on which charities are deserving all the love, and which are pushing donors away this Valentine’s Day. I hate Valentine’s Day. I mean I can live with the schmaltzy overpriced commercial nonsense: genetically modified, scentless roses at £5 a stem, cards that range from diabetes-causing sweetness to jaw-dropping crudeness, and opportunities to […]

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Pitching your idea

Pitching Ideas

This article on pitching your idea is adapted from the Strategy Workout book by Clare Segal and Bernard Ross (Pearson 2016). Action 1: Pitching – selling a radical idea Having an idea is only the start of your communications journey. You need to know who can make the decision to back your idea, and then […]

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Need an energy boost? Check your batteries

Now you are back at work after the festive break, do you feel like you aren’t working at full power? Then take these two steps to boost your energy… 1. Get focus To boost your energy you need to focus on the right things for you. One way to think about this is to consider […]

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Emotional intelligence in leadership

Emotional Intelligence in Leadership

Following on from a previous article on Emotional Intelligence at Work, we explore why emotional intelligence (EI) is especially important for leaders. What is EI and why does it matter? Emotional intelligence is defined as a critical group of non-cognitive skills, capabilities and competencies which help individuals to control and manage their emotional response to […]

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Whose job is it anyway?

Whose job is it anyway? Accountability in learning

Just who is responsible for learning in organisations, and for learning transfer after training programmes? Yvette Gyles, =mc Assistant Director, explores the role of accountability in learning.  Many of our customers ask us to ensure the training we deliver encourages personal responsibility for learning – but exactly what they mean by that is not always clear. Learning […]

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Worst boss Ever?

Your Demon Boss: do you really have the worst manager ever?

Great managers are an asset to any organisation. They engage, inspire and motivate their staff to achieve results. Their staff feel like valued team members. A ‘bad’ boss, on the other hand, can leave people feeling demoralised. They reduce trust, inhibit creativity and innovation and can set staff up to fail. So just how badly […]

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Personal Brand

Making an Impact: Creating a Personal Brand that works for you

Making an impact isn’t always easy. In this article, Philly Graham, Senior Learning & Development Consultant at =mc and accredited coach, explains how developing your personal brand can help. What is personal branding? Personal branding is “the process whereby people and their careers are marketed as brands.” The concept of personal branding suggests that success can come […]

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The Coaching Approach to Leadership

You step up – I’ll step back: the coaching approach to becoming a leader

=mc Learning & Development Consultant Laura Slater blogs on a the benefits of using the ‘coach approach’ with your teams. Here at =mc we know that stepping into leadership is a big deal. As you become more senior in an organisation, an exciting aspect of moving up is being able to actually set the direction for your team […]

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The Management Centre

7 Top tips for managing at a distance

Managing an ‘invisible’ team of people – who don’t sit anywhere near you and may not even be in the same time zone – can be a huge challenge. How do you make sure out of sight isn’t out of mind? Yvette Gyles, Assistant Director of =mc, looks at how to manage effectively at a […]

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Henley Business School

Case Study: Henley Business School

Enabling collaboration through a common approach to project management The University of Reading is ranked in the top 1% of universities worldwide with 17,000 students from 150 countries. It is famous for its research in business, agriculture and meteorology. Introduction In 2008 the Henley Management College became part of the University of Reading, in a […]

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Facilitation-Skills

Facilitation skills

Team days, focus groups, planning sessions – they’re all about getting specific outcomes from a finite amount of time. They’re about bring groups of people together – people who might not know each other – to work towards a common goal. A skilful facilitator can be the catalyst for consensus and output. The alternative – leaving the group […]

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Generating-commerical-income

When fundraising is not enough – generating commercial income

With funding and fundraising coming under increasing pressure, organisations are looking to raise money in new ways, and for many this means generating income through commercial activities. It’s an attractive proposition – additional money with ‘no strings’ – but what should you be considering before taking the plunge? And how might going down this route […]

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Time-Management

Use your brain and manage your time

It is a truth universally acknowledged (or very widely, anyway) that good time management and prioritising our activities are key to helping achieve high pay-off results. It’s also true that too often it can be difficult to focus and stay on track – especially when things are really busy. At that point it’s all too […]

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5 ways to stay calm

5 ways to stay calm and carry on

Bad day? How to control your responses, and not let your emotions control you. We’ve all had bad days – and bad interactions with other people. You know the ones – where you feel the prickle of anger or upset, surges of frustration or even crushing levels of disappointment. These sometimes overwhelming feelings are the […]

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Cinema For All

A journey through film and fundraising

This guest blog is written by National Arts Fundraising School Alumna Deborah Parker, Chief Executive Officer at Cinema For All. We caught up with Deborah at a recent Alumni event and asked her to share her story since attending the School seven years ago: In 2009 I was working for one of the old Regional Screen Agencies in Manchester […]

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West Kent Housing Association logo

Case Study: West Kent Housing Association

Developing line managers for an evolving culture West Kent Housing Association (West Kent) is a vibrant, community-based business providing affordable homes and services to people living in the towns and villages throughout Kent. Established in 1989, they were one of the first large scale voluntary transfers of local authority housing. They were the first ‘excellent’ […]

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Evolve Housing and Support Case Study

Case study: Continuous development and managing talent at Evolve Housing + Support

(previously South London YMCA) provides a range of supported housing services for 545 homeless people Croydon, Bromley, Lambeth and Kensington & Chelsea. Over the last five years, they’ve transformed most of their properties through a £25m redevelopment programme, so that those living in them have a better chance to turn their lives around and live […]

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Making your Case

Making your case

This download is adapted from the book The Influential Fundraiser by =mc Directors Clare Segal and Bernard Ross. (Wiley, 2008) The ideas below are designed to help you shape your fundraising proposition – often expressed as a case for support – and make sure it is organised for maximum impact on the prospect or donor. […]

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MS Society

Case Study: MS Society

When Paul Amadi took up the reins as Executive Director of Fundraising at the MS Society, it was an exciting time of change. There was an ambitious, new organisation strategy. A 10 year, £100M research appeal had started. A new marketing strategy was in development… and a fundraising improvement programme was building on the outcomes of […]

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