The Management Centre
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Management Consultancy

Anthony Nolan

Case study: Engagement Strategy Development at Anthony Nolan

Anthony Nolan is the leading UK charity working in the areas of leukaemia and haematopoietic stem cell transplantation. It recruits individuals to a national donor register and carries out research to help make bone marrow transplants more effective. Their vision is to save and improve the lives of everyone who needs a stem cell transplant. To succeed in this ambition, […]

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Case study: Delivering change at Into Film

Into Film is a national agency working throughout the UK to engage children and young people in film and cinema. Their focus is educational, supporting teachers and educators to achieve a wide range of learning outcomes using film. The programme includes a network of extra-curricular film clubs, resources to use in clubs and in the […]

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The Management Centre

Change management: the 5Cs of change response

 Over the years =mc has carried out a significant body of research and change work with a wide range of not-for-profit organisations. And we’ve found there are five core reactions to change, that we call the 5Cs. To be an effective change manager you need to understand these five reactions in your colleagues and adopt […]

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The Management Centre

Barriers to a successful change process

What most holds back a successful change process? There’s lots of stuff published about organisational change and how to do it. But there’s less about why change processes don’t work or fail to gain traction. And this is a big problem both in business and in the world of charities. In a recent survey by […]

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The Management Centre

Strategy for an uncertain future: Scenario Planning

In a quickly changing and uncertain world, it often feels like traditional strategic planning with its emphasis on analysis and projection isn’t quite covering all the bases. In this article we explain how scenario planning can enable you to create flexible strategies for uncertain futures. You can also find out how Christian Aid and the […]

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The Management Centre

Too much yolk and not enough white – what’s your perceived added value?

 Economists from Adam Smith onwards argue that people will buy whatever is cheapest when offered a choice between similar options – so acting in their own best interest. But we know from experience that this is not what actually happens – people often buy products that are obviously not the cheapest or even the best […]

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The Management Centre

The characteristics of successful change leaders

What qualities does a leader need to bring their team or organisation successfully through a change? =mc Director Bernard Ross shares 5 key characteristics and examples of his heroes in each area. Change – people can cope It’s a cliché that we live in times of enormous change. We do. But I also think there […]

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The Management Centre

Pivoting: What is it?

 In this download =mc Director Bernard Ross explains ‘What is a Pivot’ and why it is an important business tactic – as increasing numbers of organisations, commercial and non-commercial, are looking to change their business model by taking advantage of pivoting to improve results. He also offers 10 case studies that show how it can […]

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The Management Centre

Defining your value proposition

 This download is one of a series on new ideas in strategy, based on the book by =mc directors, Bernard Ross and Clare Segal – The Strategy Workout, (Financial Times/Pearson, Autumn 2015). A couple of years ago we were delighted to be asked by UNICEF International to help them develop a case for support. The […]

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The Management Centre

Culture eats strategy for breakfast

Transforming results by changing beliefs and behaviours “Culture eats strategy for breakfast” is a famous quote from legendary management consultant and writer Peter Drucker. To be clear he didn’t mean that strategy was unimportant – rather that a powerful and empowering culture was a surer route to organisational success. One of the key goals in […]

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The Management Centre

Create a burning platform

Urgent and important In order for people to adopt a radical strategy change they need to feel it’s important and necessary. So you need to think about how you will generate that awareness – and convey that it’s urgent and important. Unfortunately this often involves creating a pain message. A burning platform is a very […]

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The Management Centre

An Introduction to Strategy Maps and the BSC in Charities

Synopsis: Organisations need to find a way to express their strategy simply and understandably – but also in a way that reflects the complexity of their relationships and activities. One increasingly popular framework to combine these qualities is the balanced scorecard (BSC), and specifically the more recent incarnation, the strategy map. At its simplest the […]

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Sightsavers-logo

Case study: Transforming and aligning organisational strategy at Sightsavers International

Sight Savers International needed a clearer strategic direction, but any successful strategy would have to truly engage staff across the organisation. In this case study we reveal how =mc worked with Sight Savers over two years to develop a new global strategic direction that achieved record levels of understanding and engagement across the organisation. The […]

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Law Centres Network logo

Case study: Law Centres Federation (LCF)

Envisioning the future to test your strategy In a quickly changing world, it often feels like traditional strategic planning isn’t quite covering all the bases. With an uncertain and shifting external environment, the UK’s federation of not-for-profit legal practices wanted to test whether their new strategy would be robust enough to handle these changes. Find […]

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hackney-learning-trust

Case Study: Developing Commercial Awareness with Hackney Learning Trust

As winner of the prestigious ‘Outsourced Provider of the Year’ award at the 2011 Education Investor Awards, Hackney Learning Trust (HLT) was recognised for transforming education in Hackney. But they face the opportunity and challenge that funding has been transferred directly to schools to buy the services they want from whoever they want. This has […]

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The Management Centre

Case study: Evaluation of the tsunami hardship fund for the British Red Cross

The British Red Cross is a neutral and impartial humanitarian organisation, working both in the UK and overseas, whose mission is to help people in crisis, whoever and wherever they are. They have an officially recognised support function to the UK Government in humanitarian matters. They are part of a global voluntary network – the […]

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RSPCA-logo

Case Study: Developing Earned Income at the RSPCA

The RSPCA is the largest animal welfare organisation in Europe. It rescues, rehabilitates and rehomes hundreds of thousands of animals each year in England and Wales. The RSPCA also offers advice on caring for all animals, and campaigns to change laws that will protect them, which it enforces through prosecution. But they face the challenge […]

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RNIB logo

Case study: RNIB

Growing a culture of innovation at RNIB Royal National Institute of Blind People (RNIB) is the UK’s leading charity offering support, advice and information to over two million people with sight loss. The fundraising department wanted to foster a culture of innovation to boost their income. RNIB worked with The Management Centre (=mc) to design […]

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National Trust Scotland

Case study: Developing a values-led culture at the National Trust for Scotland

The National Trust for Scotland is the conservation charity that protects and promotes Scotland’s natural and cultural heritage for present and future generations to enjoy. With over 270,000 members it is the largest conservation charity in Scotland. It depends for its support on donations, legacies, grants and membership subscriptions. Established in 1931 the Trust acts […]

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Amnesty International

Case study: Change management at Amnesty International

  Amnesty International is the international non-governmental organisation whose mission is to defend human rights worldwide. Established over 40 years it has worldwide reputation for investigating and exposing human right abuses from Rwanda to the former Soviet Union. This article explains how =mc helped them organize a transformational change programme to help re-energise the organization […]

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