The Management Centre
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Blogs

Management is for softies – but it gets solid results: Bob’s story

When we put together management training, we like to involve potential participants in the design. This co-creation approach has some real benefits – participants are engaged early on, and we can understand exactly what their management challenges are and ensure the training is tailored to meet their needs. We also find out what their teams […]

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The Management Centre

Need an energy boost? Check your batteries

Coming back to work after a Summer break can be hard. And whether or not you’ve been away, the effects of the days getting shorter and nights getting longer can leave you feeling drained. Do you feel like you aren’t working at full power? Then take these two steps to boost your energy… 1. Get […]

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The Essential Guide for New Managers

7 Common problems for emerging managers – and how to overcome them Stepping into management is fantastic – sort of. A huge achievement and a massive career change, yes – but which for most of us is also pretty daunting. You’ll find plenty of blogs and articles online to help with the change, but where […]

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Safe Space #8: Poor performance and personal problems – what should I do?

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Why we need Project results: Demystifying outputs and outcomes

Project management is an essential skillset, helping people to scope, plan, deliver and evaluate their projects. Core to great project management is having well defined project results. On our popular Project Management programme we get a lot of questions about results, especially when scoping a project. These questions tend to focus specifically on how to […]

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Training for my Team

Help! I need to develop my team, where do I even start? A training budget is wonderful. It is precious, and needs to be used wisely. It needs to deliver impact, results, and a return on investment. But how exactly do you make sure training is right for your team right now? We often hear […]

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A conversation on leadership in 2022 – with Cassie Edmiston

Leadership is shifting focus (again) We listened in on a conversation between one of our leadership experts, Yvette Gyles (=mc Learning Director) and Cassie Edmiston (Head of Fundraising and Communications, Prisoners’ Education Trust), discussing the challenges of leadership in 2022. »Yvette: Thanks again Cassie for taking the time to talk to me about all things leadership. We last […]

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How to give effective feedback – principles and framework

In this video, you’re introduced to 3 key principles of effective feedback. You’re then guided through the ABCDE framework which shows you how to prepare for and get the most out of your feedback conversations. N.b. to view the captioning on this video click ‘Watch on Youtube’ If you’d like to find out more about […]

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Performance management – how to nurture your high performers

Performance management is often conflated with how to manage poor performance. But it is also about managing good performance, and developing the people who are already doing well. Sometimes as managers it’s easy to focus on fixing the issues within your team, rather than nurturing the people that appear to need less attention. But if […]

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Social styles Big Idea

Do you need to influence someone? Get on the same page

What’s the Big Idea? If you want to have a good relationship with your colleagues, managers and leaders at work, the best thing to do is to perform your job well. But there will be times when you need to actively influence someone – to get help or resources, to get buy-in for your ideas, […]

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The joy of being together again

5 ways to make the most of your away day As restrictions lift, more and more teams are coming back together, working in a hybrid way and thinking of ways to reconnect. We have been asked to help facilitate several team away days and team sessions across numerous charities and social good organisations. Often we […]

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Safe Space #15 – Why does managing people take so much time?

Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, issues, challenges, and worries. In this regular feature we share some of those challenges, and our advice, for dealing with them. […]

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Scope creep – a project manager’s nightmare or an opportunity?

Let’s talk about scope creep. One of biggest (and most infuriating) issues affecting project managers. Imagine: you firmed up the scope of your project months ago, you’re knee deep in delivery, everything should come in on time and to budget… and then a key stakeholder suggests an additional output. “Wouldn’t it be great if we […]

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Intelligent Leadership

Leadership: finding your style

Managing a team and maintaining – or even upgrading – their performance is a big, time consuming job, however experienced you are. Supervision sessions, coaching, advice, support all take up big chunks of your time – time away from your ‘own’ work. So the question is, how can you maximise the positive impact you have […]

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4 Ways to put a Spring in your Step at work

Winter is finally over. The days are getting longer. The trees are blossoming, bulbs are flowering and all around us birds sing hallelujah. …Not quite accurate? Are you struggling to find the joys of spring at work? Feeling a bit flat or stagnant? The last 12 months have been tough, so it is totally understandable […]

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Safe Space #14 – How to Admit Mistakes

Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, issues, challenges, and worries. In this regular feature we share some of those challenges, and our advice, for dealing with them. […]

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Managing Project Stakeholders

Help! I need to manage my stakeholders and I don’t know where to start. As a project manager it’s important to know and understand who your stakeholders are and how to manage your relationships with them. People can make or break a project so handling your stakeholders well is essential. At =mc we define stakeholders […]

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10 Ways to love your list

It’s February. That special time of year when our resolutions are a distant memory, the decorations have all been packed up, and we’re back in the thick of things after a winter break. We’re getting busier and busier, and things are piling up. Whilst love may well be in the air for many towards the […]

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Safe Space #13 – How do I manage my return to work after a year on maternity leave?

Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, issues, challenges, and worries. In this regular feature we share some of those challenges, and our advice, for dealing with them. […]

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Making an impact at interviews

In our coaching practice and on our personal effectiveness programmes we often help people who are getting ready for interviews. These could be interviews for new jobs, or meetings with new supporters, or pitches. Here, Yvette Gyles, =mc Director and coach explains how to prepare for such meetings with confidence. Why we need to make […]

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build confidence

2022: forget the resolutions, build your confidence instead

January is traditionally a time of looking forward and looking back. A time to consider the challenges – and failures – of the year before. To set resolutions and plan for a better year ahead. Full of good intentions, these resolutions are usually broken by the end of the month. I have never been a […]

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Great Leadership – what it is and what happens when you do it too much.

Leadership is multi-faceted and complex. That’s why there are so many books on the topic as well as blogs, videos, articles, training courses and podcasts. At =mc Learning we know this from our leadership courses, which often start with the following questions: what do you think are the characteristics of effective leaders? Who do you […]

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Starting a new job in a hybrid world

Starting a new job always comes with a mix of excitement and trepidation, as you wonder what it’s going to be like. Working in multiple locations also comes with its own challenges. Here at =mc we’ve always worked in a hybrid model: some office time, some home time, some on-site time. And that model seems […]

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Common Project Challenges – and how to deal with them

Throughout any project there are challenges that can spring up, and attempt to take us off track in progressing our projects. Even when we’ve carefully laid out our project plan; the context, our stakeholders, and even our own project team can throw a spanner into the works. Throughout our Project Management training programmes, we find […]

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Safe Space #10 – the never ending To Do list

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Safe Space #9 – what can a manager do about racism at work?

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Online learning – make it work for you

Learning is important because it keeps us motivated, keeps our minds active and means we are more able to manage change. Change is a constant and therefore so must be learning. And during this time of upheaval, we are needing to adapt to change quicker than ever. Suddenly there seems to be a plethora of […]

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Safe Space #7: I’m managing my best friend

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Gold five

Five characteristics of great managers

On our management programmes we regularly discuss what it means to be a great manager. When we ask people what they themselves want from their managers we continually hear the five key themes: direction, openness, modelling, trust and challenge. Direction We want our managers to provide us with a sense of direction. In order to […]

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seedling

Five top tips for planning your team’s development

Development enables your team members to grow in their role, to feel stretched and supported, and to stay motivated and engaged. One of the main benefits people value in their role is the opportunity to increase and refine their skills. Indeed, one of the main reasons people cite when leaving an organisation is the need […]

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Safe Space #6: I’m managing people I’ve never met… Help!

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Safe Space #5 – I don’t love my job anymore

Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Make your team meetings fun again!

Fun activities to include in your online team meetings We all know how enjoyable it is when we work within a close and supportive team. A team where people know and trust each other, where energy is high and the team solves problems together, spots opportunities together and creates new approaches together. Over the last […]

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Motivating others: how to be an encouraging leader

In this blog Charlie Scott outlines why motivation is important, and how leaders can encourage others Motivation is energy People who are motivated perform their jobs more effectively. They are more creative, flexible, and healthy. They have the energy and commitment to do what is needed today and to welcome what might be needed tomorrow. […]

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Help! I need to have a difficult conversation and I’m worried about a bad reaction.

As we look back at 2020, we have had to handle some tough situations over the last year. A pandemic will do that to you. No doubt lots of managers in charities and not-for-profit organisations have had to have some tricky conversations in recent months, and for some managers there are more to come. Getting […]

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The Safe Space #4 – living with ambiguity

Welcome to the Safe Space – where managers can share their issues and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Collaboration

Solving problems, creating ideas, building consensus

A crucial skill we all need at work is the ability to facilitate high quality discussions and gain agreement about the way forward. Whenever you run a meeting, you can use effective facilitation to assess opportunities, solve problems, create new ideas and action plan. With a huge increase in on-line meetings, great facilitation skills are […]

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7 ways to be an ethical leader

Leading in the not-for-profit sector can be tough. Most of us hold these leaders to higher ethical standards than those in the commercial sector. We expect them to be principled. We need them to do the right thing and encourage trust. In short, we need these leaders to model the values that their organisations promote. Thankfully, […]

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mouse trap

Risk management for projects in uncertain times

What could possibly go wrong? We all know that risk management is an important part of project planning. But for many people it was seen as a useful add-on to consider when planning rather than an essential skill we all need to master. For all of us, project planning recently has been dramatically different. Covid-19 […]

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Management for softies

Why are some work conversations so uncomfortable?

We all know that effective communication is crucial at work. When conversations are easy and free flowing, we work easily with others, solve problems and have fun. But some conversations are less straight-forward. These conversations can make us uncomfortable and put us on edge. They make us worry about what the other person really thinks […]

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