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Learning & Development

Social styles Big Idea

Do you need to influence someone? Get on the same page

What’s the Big Idea? If you want to have a good relationship with your colleagues, managers and leaders at work, the best thing to do is to perform your job well. But there will be times when you need to actively influence someone – to get help or resources, to get buy-in for your ideas, […]

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Intelligent Leadership

Leadership: finding your style

Managing a team and maintaining – or even upgrading – their performance is a big, time consuming job, however experienced you are. Supervision sessions, coaching, advice, support all take up big chunks of your time – time away from your ‘own’ work. So the question is, how can you maximise the positive impact you have […]

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Managing Project Stakeholders

Help! I need to manage my stakeholders and I don’t know where to start. As a project manager it’s important to know and understand who your stakeholders are and how to manage your relationships with them. People can make or break a project so handling your stakeholders well is essential. At =mc we define stakeholders […]

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Hannah Moore

Hannah specialises in developing people and project management with an emphasis on coaching and communication skills. Hannah’s background is in the arts, heritage and education sectors where she has over 10 years experience as a programme manager, creative producer and learning facilitator. Before joining =mc she was the Creative Placemaking and Public Programmes Manager at […]

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Jennie Blake

Jennie Blake

Jennie specialises in Managing Performance, Wellbeing & Resilience and Management Development. She is an experienced Senior Manager,  and has worked with vulnerable people for over 25 years in Housing, Youth and Education sectors.  My areas of expertise: Managing Managers  Building resilient teams   Personal Effectiveness At the moment I am really enjoying working with the =mc […]

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Rachel Whittle

Rachel specialises in management development and personal effectiveness. Rachel has 8 years’ experience of fundraising and project management in the charity sector. Before joining =mc, she specialised in direct marketing and was a Senior Project Manager at the British Red Cross managing fundraising campaigns, alongside supporting and developing the team. My areas of expertise Management […]

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City University of London

Impact report: City, University of London provides just-in-time learning in response to Covid-19

City, University of London (City) is a global University committed to academic excellence with a focus on business and the professions, and an enviable central London location. The University is in the unique position of having special links with the City of London and attracting around  20,000 students (over 40% at postgraduate level) from more than […]

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Woman celebrating with fist in the air

The Essential Guide for New Managers

7 Common problems for emerging managers – and how to overcome them Stepping into management is fantastic – sort of. A huge achievement and a massive career change, yes – but which for most of us is also pretty daunting. You’ll find plenty of blogs and articles online to help with the change, but where […]

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Appraisal

The appraisal is dead. Long live the appraisal.

=mc Director and L&D specialist Yvette Gyles blogs on the pros and cons of appraisals… Tis the season for performance reviews – well, it seems that way to me. But with a global pandemic disrupting our working patterns and processes, I’ve been taking the opportunity to ask charities, non-profits and public sector HR teams if […]

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smashing a piggy bank

Tight training budget? Then focus on learning

How to ensure people learn, develop and feel invested in – no matter how small your training budget is. This time last year the CIPD released their latest learning report[1], and whilst not entirely surprising, it highlighted that charities and non-profit organisations have very tight training budgets. The Covid-19 pandemic has meant shifting resource and […]

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Uncertainty

Redeployed, restructured, returning – how to manage in times of uncertainty

Accelerate learning to help your team through the challenges Lockdown may be easing here in the UK, but things are going to be tough for a while for charities and non-profits. Some organisations have restructured their teams and services to meet emerging and emergency needs. Some people are returning from a period of furlough, into […]

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Shouting

New managers – watch out for these common mistakes!

In this video we introduce two of the common mistakes made by new managers, and how to avoid them. For further information on management skills and tools, take a look at the Emerging Managers Programme.

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Fight or flight

Difficult conversations – facing them, not reacting to them

It is a universal truth that during our working lives, we will not always agree with our colleagues. There are always going to be times when we need to have difficult conversations or overcome tricky differences. Here is an example: Recently I had a catch up meeting for a project I’m working on. There was […]

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seedling

I’m the boss now! Top tips for new managers to make a successful transition into management

Moving into your first role as a new manager is a big deal. In fact, it’s probably the biggest step you can take in your career. Once you’re on the management ladder, climbing it gets easier with time and practice. But the first step is fraught with challenges and difficulty. With so much change happening […]

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Leaders - what is your style?

Leaders – who do you think you are?

In this blog, =mc Director Charlotte Scott asks leaders to take a look under the rock… Leaders who want to do the very best for their team and organisation tend to have some awareness of their impact on their teams already. Especially in the charity, social and public sectors. We like to think that we […]

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Ethical Leadership lightbulb

A conversation on ethical leadership – with Cassie Edmiston

Leadership in fundraising organisations Leadership. It’s a big word and covers so many things. And it feels like the very notion of leadership is changing, morphing and growing. Being a charity leader means much more than simply being the boss, holding a senior position in an organisation, and calling all the shots. And there are […]

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Delegating effectively

Management essentials – how to delegate effectively

Being a manager means taking on more responsibilities and also letting go of others. However, as much as we know delegation is a good thing – we still struggle to do it well. Delegation provides your team with learning opportunities, development projects, balances workload and gives room for new insights. As a manager though you […]

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Ruby Bayley-Pratt

The Assertive Fundraiser – an interview with Ruby Bayley-Pratt

It’s an interesting and challenging time in the world of Fundraising. Never before has there been such intense scrutiny on equality, fairness and safeguarding. In the wake of the #metoo movement people are speaking up and asserting their rights. Diversity is being recognised for its importance. However, making yourself heard and recognised is not always […]

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Lead without answers

How to lead without having all the answers

In this blog, =mc Director Yvette Gyles shares the secrets of leading without knowing everything. Recently, I have been running a lot of training programmes for Future Leaders. These are experienced managers or experts, looking to develop their leadership capability. Sometimes they have people management responsibility, and sometimes they need to lead people through influence […]

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Assertiveness at work

I’m Ok, You’re Ok – Assertiveness at work explained

Being assertive at work can be really hard, and this is something many people struggle with. Our insecurities, perceived weaknesses, motivations and goals can all stop us from being assertive when we need to be. In this article, Charlotte Scott explains why we need assertiveness, what it actually is, and how to be assertive. Why […]

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Mentor

Mentoring – a gift that keeps on giving

Over the course of my career I have been very fortunate to have support from some brilliant people. I genuinely would not be where I am today without the input, insight and inspiration from my mentors – and indeed, my mentees. A mentor can be defined as simply as ‘an experienced and trusted advisor’. But […]

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Paperclips

Design your own training programme

Investing in developing your team or your whole organisation is a bold commitment. Choose the right training and it can help you improve productivity, achieve more goals and make a lasting difference to working life. Get it wrong and you’ve invested money from the shrinking (or non-existent) L&D budget and simply opened a can of […]

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Pens

Developing teams for high performance during times of change

I’ve been working with managers and leaders in public sector organisations for some time now. It’s still a bleak picture for many: a lack of central funding and increasing demand means crucial services are under more and more pressure. In nearly every programme I’ve delivered I have been asked to help managers with leading their […]

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Wealden DC

Interview with the Internal Consultant

Working in local government has never been so tough. The economic, political and social context means more and more services are feeling the strain. The outlook is a bit on the bleak side, with damning reports from the UN on UK austerity highlighting a disconnect between policy and reality. For many leaders of councils, this […]

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failed resolutions

Failed resolutions? Here’s how to break the habit.

I’m a resolution failure. According to USA today you have already broken your new years resolution, along with almost everyone else. Apparently, fail day is 17th January. And it seems to me (admittedly from chats and straw polls, this isn’t science) that almost every year resolutions tend to be about mind, body, and not drinking […]

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Reflective-practice

Unlock your potential – get reflective

How many times have you felt the stirring ambition to learn a new skill, get better at something, change your habits or behaviours? You enthusiastically book yourself on the next course that promises to give you all the new-fangled knowledge, skills and abilities that you desire. Or perhaps you order that new self-help book from […]

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presents

The Gift of Giving

The festive season is upon us and the annual question of gifting etiquette looms ever present. Work colleagues – do you give or not give? How much should you spend? Are you going with silly or serious? Is it appropriate? Phew. What a minefield. So what can you give that won’t cost you a penny […]

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Party

‘Tis the season to party – and polish your presence

Walk down any UK high street at this time of year and you will be bombarded with seasonal offers, treats, ideas and temptations. And one thing that always stands out in the shop windows is the vast amount of glittery dresses and sequined jumpers. It is the party season! Office parties, team parties, events for […]

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Snowman

=mc’s Seasonal Survival Guide

For your final =mc insight of the year, we sought advice from the leader of one of the biggest enterprises known to wo/man. Among other things, this inspirational figure is responsible for running a worldwide manufacturing and distribution service as well as maintaining a large and demanding supporter base. He manages a team of thousands […]

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Change challenges

The 7 Challenges of Change

When organisations are experiencing change, we’re often called upon to help smooth the transition using various tools, techniques and training programmes to address the challenges. So you’d think that now things are changing here at =mc, we must be excited, full of beans and finding it all plain sailing, right? Not exactly.  Just because we […]

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Yvette Gyles Director

Leaders – what are you doing about inequality?

If the answer is nothing, then be warned… I had the honour of convening a panel discussion about Women in Fundraising at this year’s IoF Fundraising Convention (#IOFFC). I was both shocked and inspired by the debate. The panel was honest, the audience was forthcoming, and the discussion produced very useful suggestions. What fascinates me […]

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Project Leader

If you think it’s hard to manage projects – try being the project leader

It’s well recognised that project management is an essential skill for all of us these days – even outside work. Inside work, there is the added dimension of project governance – who sets the parameters for any project and who’s ultimately accountable – and this usually falls to a senior manager. This person will often […]

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Sussex Training Consortium

Impact Report: Transforming leadership with blended learning at Sussex Training Consortium

Endorsed programmes drive Local Authority Leadership Development – in partnership with the Sussex Training Consortium The Sussex Training Consortium (STC) provides targeted, relevant, high quality training for all staff working in 12 Districts and Boroughs across East & West Sussex. It aims to ensure that any learning and development they offer the authorities is not […]

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Leadership dinner party guests

A leadership dinner party – who would you like to meet?

Imagine the scene: a trendy-yet-affordable restaurant in Kings Cross, a selection of delicious tapas to share, bottles of wine, and 10 well-known leaders discussing challenges they face and sharing solutions in how they overcome them. Who wouldn’t want to be a fly at that table? What could we learn? What might inspire us? At a […]

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Yvette Gyles

Why I love team away days (now)

There is something about the summer that brings on the desire for a team away day. As we move into July, we are getting more and more requests to facilitate these get-togethers. Maybe because it’s too hot to do all the usual things, and because we have been apart for so long, managers want us […]

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Worst away days

Why I hated team away days (then)

There is something about the summer that brings on the dreaded team away day. As we move into July, we are getting more and more requests to facilitate these get-togethers. Maybe because it’s too hot to do all the usual things, and because we have been apart for so long, managers decide it’s a good […]

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Georgina Wright

The Joy of Effective Project Management – no, really, I mean it!

As a Learning & Development Consultant at =mc I have supported many organisations – from MS Society to the University of Reading to WWF UK – in developing their project management. Probably like many of you reading this, I also juggle several projects in the office. And like some of you, I have the advantage […]

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=mc IDEA value chain

IDEA value chain – how to embed your innovative idea

What’s the Big Idea? Management guru, Peter Drucker, has written extensively on the value of innovation and the need to avoid ‘the temptation to feed yesterday and starve tomorrow’. Third sector, public sector and even social business often have a false sense of ‘playing safe’ by sticking to what has worked in the past. But, […]

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Delegate don't drown

Delegate don’t drown!

“Being a manager means I have more on my plate than ever and trying to keep up with my own workload as well as those of my team is a big job. I’ve got too much to do and not enough time to do it all. What can I do?” On our management training programmes, […]

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Matrix-management

Help! Managing the matrix is messy

Working in a matrix should make us more flexible, productive and effective. So why am I finding it long-winded, hard and messy? Matrix management is when reporting operates along both task and people lines. We are hearing from more and more people in the NFP sector that their organisation has developed a matrix structure. This […]

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