The Management Centre
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Blogs

Safe space logo

The Safe Space #2 – giving bad news

Welcome to the Safe Space – where managers can share their issues and gain advice from top learning & development consultants. Here at =mc, we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Back to work

Marie Curie L&D Podcast – returning from furlough

We’re delighted to share with you episode 6 from Marie Curie’s internal podcast series aptly named The L&D Podcast. In this episode, Madeleine White, Learning & Development Co-ordinator at Marie Curie interviews =mc Director Laura Slater on what it’s been like to be furloughed, and how it feels returning to work. The podcast series began […]

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Plea to leaders

A plea to Leaders – if you can’t manage, please make sure someone else can

In every high performing organisation you’ll find brilliant leaders, and brilliant managers. Both these roles are needed for very different reasons. Why do we need brilliant leaders? Great leaders provide us with a vision we can get behind and believe in. This whole-hearted belief is necessary for us to overcome the obstacles that will inevitably […]

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The Management Centre

Stop, Collaborate and Listen – 3 steps to start building an inclusive culture

Have you been keeping an eye on culture in your team or organisation lately? Admittedly for managers and leaders, there has been a lot to think about in the past eighteen months. Shifting to home working, locking down, unlocking, risk assessments, reallocating budgets, planning ahead, supporting wellbeing, making changes, introducing new ways of working. All […]

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Safe space logo

The Safe Space #1 – communication challenges

Welcome to the Safe Space – where managers can share their issues and gain advice from top learning & development consultants. Here at =mc, we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, […]

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Connection web

How to be Strategic – use a Golden Thread

In this article, Charlie Scott breaks down the mystery of strategy, and how to ensure your strategy is a living reality. A common mystery Chief Executives rely on their management teams to make strategy happen, from Deputy Directors, to Heads of Departments, to functional Managers, to Team Leaders. Managers need to support their teams to […]

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Sign saying learn to say no

Use your superpower – say NO

Last week, Matthew Sherrington wrote that managers and leaders are gaslighting their staff in the charity and not-for-profit sector by creating toxic work cultures (see Matthew’s blog here). The drive to do more, more, more – and yet never doing enough can be overwhelming as demand for services and support is endless. This is then […]

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smashing a piggy bank

Tight training budget? Then focus on learning

How to ensure people learn, develop and feel invested in – no matter how small your training budget is. This time last year the CIPD released their latest learning report[1], and whilst not entirely surprising, it highlighted that charities and non-profit organisations have very tight training budgets. The Covid-19 pandemic has meant shifting resource and […]

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Monopoly car on Chance

Find your purpose – reassess what matters most and regain your motivation

The challenge: The world is a mess, or rather the world feels a lot messier than it did in 2019 – largely due to the Covid-19 pandemic. The pandemic has been tough to deal with and yet deal with it still we must. It has been challenging in different ways. For some of us, working […]

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Flexible working

Avoiding the parenting penalty

Avoiding the parenting penalty – take a flexible approach to ensure working parents and carers can be at their best. Charity and non-profit managers know that supporting working parents and carers makes sense. The majority of people working in the voluntary sector are women[1] and being a working parent or carer is on the rise […]

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Leadership strategies

Leaders – your teams need you!

Covid-19 has presented leaders with a huge amount of challenge and organisational change. Getting your teams and services functioning during lockdown alongside handling the related upheaval has not been easy or straightforward. However, as we move through June and restrictions start to ease across the UK and Europe, it would be tempting to think the […]

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Uncertainty

Redeployed, restructured, returning – how to manage in times of uncertainty

Accelerate learning to help your team through the challenges Lockdown may be easing here in the UK, but things are going to be tough for a while for charities and non-profits. Some organisations have restructured their teams and services to meet emerging and emergency needs. Some people are returning from a period of furlough, into […]

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Sign saying what you do matters

5 steps to keep your fundraising team motivated

Fundraising at the moment is hard but has never been more essential. Your fundraising team might be feeling anxious, discouraged or isolated. You can help them stay engaged and motivated by taking these five steps: 1. Be available: Establish regular check-in calls to ensure your team members don’t feel isolated. Use video calls and virtual […]

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The Management Centre

Building resilience – it’s a journey

It’s a strange new reality that we’ve all been plunged into since Covid-19 reached our shores. With 14 weeks of lockdown under their belts in the UK people are starting to discover how resilient they feel. And let’s be clear about that: resilience is not something absolute, that you either are, or are not. Resilience […]

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distance manager

8 Top tips for managing at a distance

Managing a remote team of people – who are not sitting anywhere near you and may not even be in the same time zone – can be a huge challenge. How do you make sure out of sight isn’t out of mind, especially when you might have been used to seeing at least some of […]

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Relax

Handling Pressure – top tips for when things heat up

We all have busy days at work. We all have bad days at work. And sometimes the pressure can be a bit too much. We asked participants at our last Managing Multiple Priorities course what they did to handle pressure and stay productive. Here are their top ten tips: 1. Be prepared Recognising that we […]

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The Management Centre

For every yes there is a no

Sound confusing?! In this short video, =mc consultant Georgina Wright explains why saying yes to everything at work doesn’t actually pay off in the long run. Consider the options, and make a conscious decision. For further tips, tools and models to help you make the most of your time, take a look at the related […]

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Fight or flight

Difficult conversations – facing them, not reacting to them

It is a universal truth that during our working lives, we will not always agree with our colleagues. There are always going to be times when we need to have difficult conversations or overcome tricky differences. Here is an example: Recently I had a catch up meeting for a project I’m working on. There was […]

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seedling

I’m the boss now! Top tips for new managers to make a successful transition into management

Moving into your first role as a new manager is a big deal. In fact, it’s probably the biggest step you can take in your career. Once you’re on the management ladder, climbing it gets easier with time and practice. But the first step is fraught with challenges and difficulty. With so much change happening […]

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Video graphic

Match your body language and tone of voice to your words for more impact

This video explains how the three elements of face to face communications (as researched by Albert Mehrabian) work together to deliver your message. Using a mismatch of body language and tone compared to your words can lead to your message being lost or misconstrued. Match all three to have the biggest impact. Laura Slater, =mc […]

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Leaders - what is your style?

Leaders – who do you think you are?

In this blog, =mc Director Charlotte Scott asks leaders to take a look under the rock… Leaders who want to do the very best for their team and organisation tend to have some awareness of their impact on their teams already. Especially in the charity, social and public sectors. We like to think that we […]

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Ethical Leadership lightbulb

A conversation on ethical leadership – with Cassie Edmiston

Leadership in fundraising organisations Leadership. It’s a big word and covers so many things. And it feels like the very notion of leadership is changing, morphing and growing. Being a charity leader means much more than simply being the boss, holding a senior position in an organisation, and calling all the shots. And there are […]

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Phone notifications

Wasting time – it’s such a waste of your brain!

Time management. It’s a popular topic in management training. Whichever way you look there is something else demanding your attention and therefore your time – and it can feel like drowning. To compensate we set up many systems to do the time management for us: email, diaries, shared calendars, spreadsheets, trackers, applications, phone alarms, meeting […]

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Ruby Bayley-Pratt

The Assertive Fundraiser – an interview with Ruby Bayley-Pratt

It’s an interesting and challenging time in the world of Fundraising. Never before has there been such intense scrutiny on equality, fairness and safeguarding. In the wake of the #metoo movement people are speaking up and asserting their rights. Diversity is being recognised for its importance. However, making yourself heard and recognised is not always […]

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When training is not the right answer

Fresh from her session on assertiveness with Ruby Bayley-Pratt at this years Institute of Fundraising Convention, =mc Director Yvette Gyles offers insight into why training is not always the solution. When we get calls asking us to come in and provide mandatory training for all staff / managers / leaders in order to ‘fix’ them, […]

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Lead without answers

How to lead without having all the answers

In this blog, =mc Director Yvette Gyles shares the secrets of leading without knowing everything. Recently, I have been running a lot of training programmes for Future Leaders. These are experienced managers or experts, looking to develop their leadership capability. Sometimes they have people management responsibility, and sometimes they need to lead people through influence […]

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Mentor

Mentoring – a gift that keeps on giving

Over the course of my career I have been very fortunate to have support from some brilliant people. I genuinely would not be where I am today without the input, insight and inspiration from my mentors – and indeed, my mentees. A mentor can be defined as simply as ‘an experienced and trusted advisor’. But […]

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Paperclips

Design your own training programme

Investing in developing your team or your whole organisation is a bold commitment. Choose the right training and it can help you improve productivity, achieve more goals and make a lasting difference to working life. Get it wrong and you’ve invested money from the shrinking (or non-existent) L&D budget and simply opened a can of […]

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Pens

Developing teams for high performance during times of change

I’ve been working with managers and leaders in public sector organisations for some time now. It’s still a bleak picture for many: a lack of central funding and increasing demand means crucial services are under more and more pressure. In nearly every programme I’ve delivered I have been asked to help managers with leading their […]

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Wealden DC

Interview with the Internal Consultant

Working in local government has never been so tough. The economic, political and social context means more and more services are feeling the strain. The outlook is a bit on the bleak side, with damning reports from the UN on UK austerity highlighting a disconnect between policy and reality. For many leaders of councils, this […]

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Reflective-practice

Unlock your potential – get reflective

How many times have you felt the stirring ambition to learn a new skill, get better at something, change your habits or behaviours? You enthusiastically book yourself on the next course that promises to give you all the new-fangled knowledge, skills and abilities that you desire. Or perhaps you order that new self-help book from […]

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The Management Centre

The Gift of Giving

The festive season is upon us and the annual question of gifting etiquette looms ever present. Work colleagues – do you give or not give? How much should you spend? Are you going with silly or serious? Is it appropriate? Phew. What a minefield. So what can you give that won’t cost you a penny […]

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The Management Centre

‘Tis the season to party – and polish your presence

Walk down any UK high street at this time of year and you will be bombarded with seasonal offers, treats, ideas and temptations. And one thing that always stands out in the shop windows is the vast amount of glittery dresses and sequined jumpers. It is the party season! Office parties, team parties, events for […]

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Snowman

=mc’s Seasonal Survival Guide

For your final =mc insight of the year, we sought advice from the leader of one of the biggest enterprises known to wo/man. Among other things, this inspirational figure is responsible for running a worldwide manufacturing and distribution service as well as maintaining a large and demanding supporter base. He manages a team of thousands […]

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The Management Centre

The 7 Challenges of Change

When organisations are experiencing change, we’re often called upon to help smooth the transition using various tools, techniques and training programmes to address the challenges. So you’d think that now things are changing here at =mc, we must be excited, full of beans and finding it all plain sailing, right? Not exactly.  Just because we […]

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Yvette Gyles Director

Leaders – what are you doing about inequality?

If the answer is nothing, then be warned… I had the honour of convening a panel discussion about Women in Fundraising at this year’s IoF Fundraising Convention (#IOFFC). I was both shocked and inspired by the debate. The panel was honest, the audience was forthcoming, and the discussion produced very useful suggestions. What fascinates me […]

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The Management Centre

If you think it’s hard to manage projects – try being the project leader

It’s well recognised that project management is an essential skill for all of us these days – even outside work. Inside work, there is the added dimension of project governance – who sets the parameters for any project and who’s ultimately accountable – and this usually falls to a senior manager. This person will often […]

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The Management Centre

A leadership dinner party – who would you like to meet?

Imagine the scene: a trendy-yet-affordable restaurant in Kings Cross, a selection of delicious tapas to share, bottles of wine, and 10 well-known leaders discussing challenges they face and sharing solutions in how they overcome them. Who wouldn’t want to be a fly at that table? What could we learn? What might inspire us? At a […]

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The Management Centre

Protected: The Leadership Conversation Part 1 – constancy and tenacity

There is no excerpt because this is a protected post.

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Yvette Gyles

Why I love team away days (now)

There is something about the summer that brings on the desire for a team away day. As we move into July, we are getting more and more requests to facilitate these get-togethers. Maybe because it’s too hot to do all the usual things, and because we have been apart for so long, managers want us […]

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